AlertMedia vs Now Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlertMedia
This app allows organizations to quickly identify threats and communicate with impacted individuals. Administrators can send multi-channel notifications, manage messages, and receive real-time threat warnings. Employees can view notifications, respond to surveys, and report incidents.
- Rapid threat identification
- Multi-channel notification sending
- Message and response management
- Real-time local threat warnings
- Incident reporting
- Event page updates
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NOTE: This app is for employers and employees already using AlertMedia’s emergency communication software. AlertMedia enables organizations to rapidly identify threats that impact their people or business and communicate faster to impacted individuals. Perform under pressure and protect your people from anywhere with our intuitive, full-featured mobile app. For administrators: AlertMedia’s mobile app gives you agility and visibility during critical events, wherever you are. In just a few clicks, you can send a multi-channel notification from your phone using the same intuitive screens you’re familiar with from the web or by leveraging your pre-built templates. In addition to sending notifications, you can easily manage your incoming messages and responses, connect with stakeholders via conference call, update event pages, and receive real-time warnings for any local threat that may impact your people or business. For employees: If your organization uses AlertMedia, download the app to ensure you never miss important communications. From the app, you can easily view new notifications, reply with helpful information, respond to surveys, and check event pages for updates from your organization. In the event you need to report an incident to administrators, you can quickly signal for help with your location attached. NOTE: This app may use your location even when it isn’t open, which can decrease device battery life.
Now Mobile
Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.
- Request IT services (laptop, password reset)
- Book conference rooms and set up workspaces
- Request corporate credit cards
- Manage onboarding documents
- Access HR policies and update profiles
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Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is review sentiment: AlertMedia at 87% against Now Mobile's 68%. AlertMedia also leads on iOS requirement (15.1 vs 18.0). Now Mobile's advantage is ratings volume (2.3K vs 135) and rating (4.7 vs 4.5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Now Mobile holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Now Mobile has 2.3K ratings behind it against 135, so its average is the more settled of the two. Written reviews complicate that: 87% of AlertMedia's written reviews are positive against 68% of Now Mobile's, so the app with the better star average is not the one people write more warmly about.
AlertMedia ships an update fortnightly, Now Mobile every 2 weeks. The most recent releases landed on September 17, 2026 and September 24, 2026 respectively.
| Parameter | AlertMedia | Now Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (135 ratings) | 4.7 (2.3K ratings) — better |
| Positive reviews | 87.2% of reviews — better | 67.7% of reviews |
| Number of ratings | 135 | 2.3K — better |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 84 MB | 140 MB |
| Age rating | 12+ | 4+ |
| Developer | Alert Media | ServiceNow |
Customer experience
AlertMedia
Now Mobile
Bugs and requests
AlertMedia
Not enough reviews yet to summarise bugs or requests.
Now Mobile
Reported bugs
4 issues- Notification badge count not clearing
- Frequent log-out issues
- Inability to see all open cases
- Inconsistent performance and loading times
Requested features
5 requests- Add search by store to view open cases
- Improve resizing and accessibility on mobile
- Allow profile picture changes
- Provide more service operations features
- Implement auto-save functionality
In-app purchases
AlertMedia
No in-app purchases
Now Mobile
No in-app purchases
Questions
Is AlertMedia free?
Is Now Mobile free?
Which has better reviews, AlertMedia or Now Mobile?
Do AlertMedia or Now Mobile have ads?
Which is updated more often, AlertMedia or Now Mobile?
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