Comparison

Zoho Analytics vs CRM Analytics

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoho Analytics

Access and interact with your business data and reports on the go. This mobile app allows you to view insightful visualizations, spot trends, and collaborate with colleagues to make informed decisions.

Highlights
  • View insightful data visualizations
  • Access reports and dashboards
  • Interact with reports and apply filters
  • Collaborate and share reports with access control
  • Analyze data from various sources
  • Create and view KPI, sales, and marketing dashboards
Read full description

View insightful visualizations on-the-go, enabled by this data visualization software. This mobile business intelligence (BI) app complements the larger web browser-based view offered by Zoho Analytics, the self-service BI and analytics software on the cloud. The mobile BI Analytics app enables you to keep track of your key business metrics, spot trends early, collaborate with your colleagues, and arrive at informed business decisions, all on the go. With this app, you can view all the data, reports and dashboards that you created and have in your Zoho Analytics account. You can interact with the reports, favorite those that you like or view very often, share them with your colleagues, clients and friends with fine-grained access control, and do much more. The app allows you to analyze data and perform business data analytics, from a wide range of sources easily. It scales well and can crunch hundreds of millions of rows of data creating mobile analytics dashboards. The below features make the Zoho Analytics app an indispensable mobile BI analytics and reporting tool, for any business user. Key Features - Wide range of visualization options - geo-map, pie, donut, bar, stacked bar, line, bar-line combo, funnel, heat-map, web and a lot more chart types; Pivot tables, summary and tabular views. - View single page, at-a-glance dashboards. - Dashboards like KPI dashboards, business dashboards, marketing analytics dashboards, sales analytics dashboards, and much more can be created with ease - Apply filters and see filtered data. - See the underlying data, or drill-down any point in the report. - Segregate reports based on type, folders and related views. - Quickly access select reports using Favorites and Recent Items. - Export and share your reports with your colleagues and clients, with fine-grained access control. You control what the shared user can or can't do, like create reports, view/drill-down the underlying data, export the data/reports, etc.

About

CRM Analytics

Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.

Highlights
  • Mobile Salesforce data access
  • Einstein-powered predictions
  • Actionable analytics
  • Sales Cloud and Service Cloud integration
  • Interactive sample apps
Features
Read full description

CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same. Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!

Screenshots

Zoho Analytics4 screens
CRM Analytics4 screens

Verdict

The call

The clearest difference is rating: CRM Analytics at 4.8 against Zoho Analytics's 3.8. CRM Analytics also leads on monetization model (free vs freemium) and ratings volume (1.3K vs 28). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CRM Analytics holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: CRM Analytics has 1.3K ratings behind it against 28, so its average is the more settled of the two. Written reviews point the same way: 83% of Zoho Analytics's written reviews are positive against 87% of CRM Analytics's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 13, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
Zoho Analytics versus CRM Analytics: the parameters behind the verdict, then further details
ParameterZoho AnalyticsCRM Analytics
PriceFreeFree
Rating3.8 (28 ratings)4.8 (1.3K ratings) — better
Positive reviews82.5% of reviews87.0% of reviews — better
Number of ratings281.3K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.617.0 — better
Further details — not scored
Size287 MB99 MB
Age rating4+4+
DeveloperZoho Corporationsalesforce.com

Customer experience

Zoho Analytics

All ratings28 ratings
Positive67.9%
Neutral10.7%
Negative21.4%
Written reviews40 reviews
Positive82.5%
Neutral7.5%
Negative10.0%

CRM Analytics

All ratings1,294 ratings
Positive96.2%
Neutral2.8%
Negative1.0%
Written reviews77 reviews
Positive87.0%
Neutral2.6%
Negative10.4%

Bugs and requests

Zoho Analytics

Not enough reviews yet to summarise bugs or requests.

CRM Analytics

Reported bugs

3 issues
  • Foreclosure issues
  • Data/app deletion problems
  • Pipeline notifications won't turn off

Requested features

3 requests
  • Dates instead of week numbers on graphs
  • Access to live data rather than requiring uploads
  • Support for Google keyboard

In-app purchases

None

Zoho Analytics

No in-app purchases

None

CRM Analytics

No in-app purchases

Questions

Is Zoho Analytics free?
Zoho Analytics is free to download, with no in-app purchases.
Is CRM Analytics free?
CRM Analytics is free to download, with no in-app purchases.
Which has better reviews, Zoho Analytics or CRM Analytics?
CRM Analytics is rated higher. Zoho Analytics averages 3.8 out of 5 from 28 ratings, while CRM Analytics averages 4.8 from 1.3K ratings.
Do Zoho Analytics or CRM Analytics have ads?
Neither Zoho Analytics nor CRM Analytics shows ads.
Which is updated more often, Zoho Analytics or CRM Analytics?
Zoho Analytics ships an update every 2 months, and CRM Analytics every 2 months. Most recently, Zoho Analytics was updated on October 13, 2026 and CRM Analytics on October 7, 2026.

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