Panda Express vs Jack in the Box® Order App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Panda Express
Order your favorite Chinese-American dishes for dine-in, takeout, or delivery. Earn points with every purchase to unlock exclusive rewards and surprise offers. Save your go-to meals for quick reordering and explore catering options for your next event.
- Mobile ordering for dine-in, takeout, delivery
- Earn Panda Points with purchases
- Redeem points for rewards and offers
- Save and reorder favorite meals
- Catering options available
- Join Panda Rewards program
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Good Fortune Awaits with Panda Rewards and the Panda Express® App. Order your Panda favorites on the fly for dine-in, take out, or delivery. And you can earn Panda Points when you satisfy your Panda cravings! Features: * Join Panda Rewards and earn Panda Points with qualifying purchases by ordering in the app or scanning your QR code in store or in our drive-thru! * Get surprise offers and use your Panda Points to unlock more rewards and redeem them for your Panda favorites. * Order for dine-in, take-out, or delivery and get your food whenever you want—whether it's ASAP or scheduled for later. * Save and reorder your favorites with a single tap in your account! * Having a party? Our catering options are second to none. Just pick your sides + entrees and we’ve got you covered!
Jack in the Box® Order App
Easily order your favorite meals for pickup or delivery. Access exclusive deals, track rewards with the loyalty program, and find your nearest location. Enjoy a convenient way to enjoy your Jack in the Box favorites.
- Order food for pickup or delivery
- Browse full menu
- Find nearest location
- Earn and redeem loyalty rewards
- Exclusive mobile offers and deals
- Push notifications for deals
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The Jack in the Box app provides a convenient ordering experience for pick-up or delivery. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it. Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone. App Features: · Order food for pick-up or delivery through the app · Browse the all food, all day Jack in the Box menu · Find your nearest Jack location · Earn points, and redeem rewards with The Jack Pack loyalty program · Special mobile app-only Offers, Deals and App Exclusives · Enable push notifications and never miss a great deal · App will read your mind and tell you what you want – just kidding! Or are we…* *We are. For now.
Screenshots
Verdict
The clearest difference is ratings volume: Panda Express at 631K against Jack in the Box® Order App's 204K. On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Panda Express against 4.8 for Jack in the Box® Order App. Both are backed by a comparable volume of ratings — 631K and 204K respectively. Written reviews are what separate them: 54% of Panda Express's written reviews are positive against 55% of Jack in the Box® Order App's.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on November 1, 2026.
| Parameter | Panda Express | Jack in the Box® Order App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (631K ratings) — better | 4.8 (204K ratings) |
| Positive reviews | 54.4% of reviews | 55.4% of reviews — better |
| Number of ratings | 631K — better | 204K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #29 — better | #42 |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 151 MB | 97 MB |
| Age rating | 4+ | 9+ |
| Developer | Panda Express | Jack in the Box, Inc. |
Customer experience
Panda Express
Jack in the Box® Order App
User reviews
Panda Express
From 631K App Store ratingsWhat we love
- 🚀 Convenient mobile ordering
- 👍 Friendly staff at some locations
- 💡 Rewards program
Room to improve
- 🐛 App crashes and freezes
- 🔍 Inconsistent order fulfillment
- 🤔 Confusing app functionality
- 😤 Poor customer service
- 🚫 Unavailable features for Canadian users
Jack in the Box® Order App
From 204K App Store ratingsWhat we love
- 🚀 Convenient mobile ordering
- 🎁 Great deals and offers
- ⚡ Fast and efficient
- 🖼️ Customizable orders
Room to improve
- 🐛 App glitches and crashes
- 🤷♀️ Inconsistent store operations
- 💳 Difficulty getting refunds
- 📞 Poor customer service
Bugs and requests
Panda Express
Reported bugs
4 issues- App login issues
- Incorrect order information displayed
- Delivery address changes without user input
- Inability to cancel orders
Requested features
4 requests- Option to pay with cash
- Ability to contact delivery driver
- Improved order tracking and status updates
- More customization options for orders
Jack in the Box® Order App
Reported bugs
4 issues- Inability to cancel orders
- Discounts not applying at checkout
- Rewards points not properly credited
- App freezing or not loading
Requested features
4 requests- Add multiple payment options
- Allow customization of all menu items
- Integrate drink selection in combos
- Implement automatic location detection
In-app purchases
Panda Express
No in-app purchases
Jack in the Box® Order App
No in-app purchases
Questions
Is Panda Express free?
Is Jack in the Box® Order App free?
Which has better reviews, Panda Express or Jack in the Box® Order App?
Do Panda Express or Jack in the Box® Order App have ads?
Which is updated more often, Panda Express or Jack in the Box® Order App?
Which is more popular, Panda Express or Jack in the Box® Order App?
Other comparisons
