Panda Express User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral6.7% of reviews
Negative experience38.9% of reviews

~ Based on 1,386 written reviews from the US App Store.

What users say

Is Panda Express Safe?

Panda Express appears safe based on user ratings. AppsHunter Safety Score for Panda Express is 96/100.

This assessment is based on 598,066 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 598,066 App Store ratings for Panda Express.

Is Panda Express Legit?

Panda Express appears to be a legitimate app. AppsHunter Legitimacy Score for Panda Express is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Eh

I hate when we order my food for pick up & the confusion of the staff members is priceless

My Panda Express

I Love this place so much and they do so much for the community this place is honestly great and a loving community!

Adding gift card doesn’t work

It leads to infinite verification loops

Gift card annoyances

Update- EVEN WORSE NOW! I swear they somehow designed this app to make ordering as irritating as possible, I see dozens of reviews complaining of the same thing so clearly it’s not just me and they’ve apparently made a deliberate decision to not fix the app.

Stop making us enter gift card PINs twice every time, very annoying and repetitive
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Options Removed

The problem with the new version of the app is that it no longer allows you to select a fountain drink as part of a Panda Bundle, and on top of that, if I choose a fountain drink apart from the bundle, I can only select a small drink. It will not allow me to choose medium or large.

Feeling Chinese

OHAYO gosaimas

Buggy

Gift cards don’t work. Keep verifying the phone again, again, and again!! Useless app.

Amazing MWC

Amazing MWC

They got rid of bpc witch was the only thing i got there

I hate panda

Awful support

I’ve ordered multiple times using this app, I swapped to it to get points instead of using DoorDash a few months ago. The restaurant occasionally gets the order wrong, this instance was ordering and paying for a 12 piece appetizer, but only received a 3 piece. Nowhere in the app is a place to report an issue with the order so it can be corrected. In this scenario I wanted a refund of the difference. Not possible. There’s a “contact us” option where you can report having an issue or complaints/feedback, but no streamlined process like DoorDash to get credited back immediately or at least quickly. Just an email stating they will get to my request as soon as possible. Going back to DoorDash ✌🏻
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Can’t use rewards

Every time I try to use rewards, it says to add the specific item (Medium aka carte in this case) so I add one and it tells me can’t apply reward because there isn’t that item in my bag. The hell it isn’t!!! I’ve added 4 different times now! App is frustrating!

Lovely - ease to use.

Always the best app to use when trying to feed the family.

Worst app ever

Buttons don’t work, go to add phone number to profile & it makes you sign in over & over & over & you never get it done. Pages load really slow. Needs alot of work. iOS

Buggy Delivery

DO NOT order delivery on this app. We have tried twice now and both time they have delivered to the wrong address. They partner with third party delivery services that are not empathetic about wrong address deliveries and it will take you weeks to get a refund for food you never received.

Writing a review

I love this app so much. It doesn’t give me complications like other apps do thank you for making your app easier

Panda

Panda panda panda

Awesome

Food is always top notch.

Panda App Crashed

Been using this app successfully for a few years. Yesterday 8/20/26 this app crashed on me and won’t log me in using my sign in. Deleted the app, reinstalled it and still no go. Oh well, will move on to another local take out Chinese restaurant. It was getting boring ordering the same food (chow mein, walnut shrimp & orange chicken) over and over again. And yes, my phone is virus free.
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App no longer working - request IT support

I can no longer sign into this app, or order food. VPN is off. Please fix this app.

Very little chicken

I picked up my order and there were 4 very small pieces of chicken on each one of our meals, to pay almost 10.00 for a rice bowl and get just very little protein it’s not okay.