Panda Express Reviews: Is It Legit?

Customer Experience

Positive experience54.4% of reviews
Neutral6.8% of reviews
Negative experience38.9% of reviews

~ Based on 1,598 written reviews from the US App Store.

What users say about Panda Express

Is Panda Express Safe?

Panda Express appears safe based on user ratings. AppsHunter Safety Score for Panda Express is 97/100.

This assessment is based on 631,595 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 630,156 App Store ratings for Panda Express.

Is Panda Express Legit?

Panda Express appears to be a legitimate app. AppsHunter Legitimacy Score for Panda Express is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow

Good deals but slow to connect & process orders even on full bars of 5G

Great food !!!!

Excellent food .

My opinion

This was shmackin

Awesome

Makes it easy to order food for lunch time

Worst Customer Service

I tried to contact Panda Express privately but the website is worthless and calling the actual store doesn’t work because NO ONE answers the phone! I stopped ordering from them some time ago because okay quality and smaller portions have made it not worth it. But two days ago my son was hungry and I promised him food. These people were closest to our apartment so I thought, sure how bad can they be? I found out! I purposely asked for the one thing that makes bad food better (sweet and sour sauce) and wrote 4 extra packets so we wouldn’t have to fight over the one or two we’d get normally. I got zero sweet and sour but 4 soy sauce packets! Since we have bottles of soy sauce already I didn’t get the joke! And I definitely didn’t laugh! And since we use the app the food is ready before we arrive and you don’t know what you got or didn’t get until it’s at home! Since we walk there it’s not worth the headache to walk back to complain. But that’s on me. I knew they didn’t care the last time I ordered from them. I just know better now!
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New bbq brisket!!! Yum!!!

I’m loving the new bbq brisket entree. So tasty, juicy, and tender.

Forgot sauce in pick up order

My daughter picked up our online order and confirmed with the employee that the sauce was there for my teriyaki chicken. The employee confirmed it was in the bag (already knotted closed). Upon arrival home, there was no sauce in the bag. Also, the chicken was very fatty. Unpleasant experience.

Very Happy Customer

I just received some not so good health news. I couldn’t contain my tears and Kang rushed over to me as I was trying to hide behind the restaurant wall. She kindly asked if I was okay. I shared with Kang my unhappy news. She kindly offered a plate on her. I thanked her but said no thank you as that is not fair to her, but I truly appreciated her kindness. Kang ended up giving me a drink while I waited for my order.

Kang, Yiu are an amazing person. Your genuine kindness touched my heart more than you will ever know.

I will let everyone I know about you and this particular Panda Express as this is a place truly has heart, compassion, and empathy, and a true sense of family.

Thank you Panda Express for hiring such a lovely person as Kang. She exemplifies human kindness as well as a strong work ethic.

Gods continued blessings over and upon you.

Thank you Kang!
❤️🙏👆🙏❤️
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Worst app ever

I’m guessing they don’t know you can’t check out or don’t care! But until they fix it as I’m trying to check out, all I get it sorry something went wrong- ERROR VALIDATING BASKET!!! WTH does that mean? I also can’t place it on their website. Garbage app! I’ll go to Mac Donald’s instead

Riddled with Ads and 3rd Party Offers

Just as the title says. Rather than this being a normal fast food app, they’ve plagued it with offers for car insurance, streaming services, and credit card deals. If I had any other gripes exclusively it wouldn’t be such a harsh review but this one issue is 1 star from me, dawg.

Always

Out of food prepared

O delivery

They advertised 0 delivery ended up paying delivery

Great app with discounts

Great app with great deals better delivery prices than door dash

Amazing

Love Panda Express. Their Sirlion Steak is the best.

Easy to use

I love the panda app! It’s so easy to use!

Difficulties

There was a lot of technical difficulties. It was loading slow and would be stuck on the screen for awhile

Ads after checkout

After checking out, it displays a barrage of scummy ads. That’s no way to treat a paying customer.

bleh

goated

J T Garcia

Thank You Panda Express.

Great food, good value and simple app!

I use this app all the time to place online orders and earn rewards. We love Panda Express, it’s the one place everyone in my family of 5 likes! It’s a great value too, 2 bigger plates feeds all of us!