Jack in the Box® Order App User Reviews

Customer Experience

Positive experience54.8% of reviews
Neutral6.6% of reviews
Negative experience38.5% of reviews

~ Based on 1,279 written reviews from the US App Store.

What users say

Is Jack in the Box® Order App Safe?

Jack in the Box® Order App appears safe based on user ratings. AppsHunter Safety Score for Jack in the Box® Order App is 96/100.

This assessment is based on 190,933 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 190,933 App Store ratings for Jack in the Box® Order App.

Is Jack in the Box® Order App Legit?

Jack in the Box® Order App appears to be a legitimate app. AppsHunter Legitimacy Score for Jack in the Box® Order App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wonderful help

The lady that helped me was wonderful and this store is the best

Slow

App is a little slow

Annoying bug

Literally have never felt compelled to write a review for an app ever yet here I am. I usually order delivery through the app and every time I have this issue where adding a custom tip will cause a glitch in the app, and proceeding to the screen to finalize the order will reflect an incorrect total. When you try to confirm the order, the message “Delivery fee and time may have changed” appears and it sends you back to the first screen again that asks if you’d like to tip. The only way around this is to use the automatic tipping, which is usually only a dollar or two so then you’re left with other concerns like drivers not picking up your order or them stealing your food. It’s a small issue but so frustrating and completely ruins the app for me
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It’s all right

When I got the Philly for the first time it had some carné on it but you gotta try things twice in this world ounce to see what it’s like and another time to see if you like it so he’s round two

jacking my box

10/10

Convenience overpriced

The last straw that broke the camel’s back. I lost points when this App updated, deals/rewards are so-so. Recently ordered delivery; never came. Filed a refund report; once it comes in; I’ll just delete the App altogether. Getting charged large amounts for mobile orders from Apps like these definitely not worth it; especially if the parties involved cannot cohesively work together
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Best munchies

Love this place!

For The Inquirers Convenience

If you’re looking for good deals on late night food or breakfast, the jack in the box app is where it’s at. The only reason I don’t give it 5 stars is because you cannot modify items with “light sauce” for example. It’s a bit rigid. Other than that you can get good deals and exclusives daily, and coupons weekly. Worth it in my opinion, and that’s not even including the point system.
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Yes baby

Everything about this Jack-in-the-Box is orgasmic to my soul.

Awesome

It’s so convenient

Great deals

Bundle deal are pretty awesome

Track order for delivery on app

Why is there no way to know if you order was picked up? Delivered? If the driver is waiting? This is unacceptable!

The best

I love this idea is convenience and affordable the service is great and faster 👍🏼

Wont let me order

I keep trying to add order to cart and it says to pick an available item. It doesn't matter what i pick i will not work. Impossible to order.

Mediocre prices, mediocre restaurant with mediocre app

App can’t even run correctly. The prices and delivery costs are absurd. The app is broken and can’t even run correctly. You can’t check out because there’s a hiccup. You can’t use Apple Pay because it freezes, and if you exit the app, your cart erases. Jack in the Box has gone downhill and I’m going to another restaurant. Pathetic franchise and app.
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P.A.ROYALTY999

Greatest Location I’ve Been The Food Is Fresh & The Store Is Clean’ I Like How The Restaurant Is Made To Order

Service

Great features

Unable to Sign In

I’m not able to get signed in to my account thru Facebook login. App is updated and so is phone.

Hahah

Jack in the box was putting that jack in that box

Tacos

Downloaded the app to get the tacos for cheaper. Do not regret it life has been awesome