Jack in the Box® Order App User Reviews

Customer Experience

Positive experience55.3% of reviews
Neutral6.8% of reviews
Negative experience37.9% of reviews

~ Based on 1,341 written reviews from the US App Store.

What users say

Is Jack in the Box® Order App Safe?

Jack in the Box® Order App appears safe based on user ratings. AppsHunter Safety Score for Jack in the Box® Order App is 96/100.

This assessment is based on 193,949 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 193,949 App Store ratings for Jack in the Box® Order App.

Is Jack in the Box® Order App Legit?

Jack in the Box® Order App appears to be a legitimate app. AppsHunter Legitimacy Score for Jack in the Box® Order App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App

Love the convenience

The worst

I put in an order to the wrong location which was my bad. Online it said to call the store to cancel the order. So I tried to call the several times and they wouldn’t answer. I sent an email to try and get a refund and got no response from anybody. Worst service ever.

Easy to use

Jack in the Box app is easy to use but less menu info and less promotional item to choose from hopefully they can improve on it

Troquero Chapin 1

Excellent service

Worst service

I ordered ultimate cheeseburger with no cheese and then I ordered tacos with no sauce last time and then ended up putting the sauce every time I use my points. They tend to mess up my order not sure because I’m not spending actual money or what but don’t seem fair at all and everything I order through that app not sure if it’s the app or the actual business
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Great app

Great app!! easy to order on, but the only problem is half the time they are out of shakes. They are out of whatever I want to order. The store on 35th south and 4400 W.. The workers are rude but the app is really easy to wwworkkk!!

Creepy

It’s creepy how they need access to my location services and I can’t just type in a ZIP Code. Thanks, Jack.

Why hide the prices?

I'm going through the menu, and have to click on each item to see the price. Is this new? I don't think ordering used to be this aggravating.

Poor quality

App charged me 3 times but said the order didn’t go through. How interesting that it worked fine at the location but multiple cards didn’t work on the app

Good service

Nice employees and gets order correct

Where are the sauces!?

App is nice and convenient but where’s the option for adding sauces to the order?!?!?

Jack

Great

The best

Tacos tacos tacos!

Good

They were great

Give us a chance to communicate to a real person not just AIAI is great for certain things

The app is pretty good. I don’t really know what to change about it other than I would like to be able to call out certain people that. That I appreciate that are your associates your manager’s your staff but there’s no place for me to do any of that so maybe we could add that instead of just straight up ratings other than that you guys are great 1993 is when I started eating Jack-in-the-Box I never knew what it was as a child and this year since it’s your 75th I’ve almost eaten my way through the entire menu. That’s it I’m done. Hopefully you can fix that one little thing.
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Adjust menu

Add milk option to breakfast combo

Hamburger special

Fries were tasty and crispy and could choose what ingredients to put on your burger. Juicy and tasty.

love Jack!!!!

Always a go too spot!!!!

Love

I love the app, being a woman that is not so internet savvy this app is really simple and easy to use and understand so it makes me comfortable with using it

Very good

Best of the best