BIGGBY vs Kiel's Haus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BIGGBY
This app allows users to manage their loyalty cards, earn rewards, and order coffee online. It simplifies the process of collecting points towards free drinks and coffee purchases, and makes reordering favorites quick and easy.
- Loyalty program tracking
- Earn rewards on purchases
- Card management
- Add funds to cards
- Online ordering
- Store locator
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Your BIGGBY® run just got easier. The official BIGGBY® COFFEE app is the fastest way to order your favorite drink, earn rewards, and redeem them — all before you reach the drive-thru. ORDER AHEAD Browse the full menu, customize your drink exactly how you like it, and pay right from your phone. Search and filter the entire menu to find your drink fast — Featured, Popular, and everything in between. SAVE YOUR FAVORITES Build your go-to order once and reorder it in a couple of taps. Your favorite drinks — customizations and all — live right on your home screen, alongside your recently ordered items. EARN FREE COFFEE Scan your app in store or order online to collect rewards: • Buy 12 full-priced drinks and the 13th is free* • Buy 9 pounds of coffee and the 10th is free* *Discounted items do not qualify for rewards. REDEEM REWARDS AT CHECKOUT Apply your available loyalty rewards right in the app — your free drink comes off your order at checkout. FIND YOUR STORE See nearby BIGGBY® COFFEE locations on the map and favorite the ones you visit most. Your store, your way. PAY YOUR WAY Check out with a credit card, Apple Pay, or your BIGGBY® card balance — and show your barista some love with in-app tipping at participating stores. MANAGE YOUR CARDS Add your physical rewards or gift cards to your account and reload your balance for even faster ordering.
Kiel's Haus
Easily order food online and browse the latest menu and promotions. Check delivery costs, opening hours, and review your past orders.
- Online ordering
- View current menu
- Check promotions
- Delivery cost information
- Opening hours
- Order history
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Order online in Kiel's Haus In addition to ordering online, the app allows you to check: - current menu and promotions - delivery costs - opening hours - history of your orders
Screenshots
Verdict
The clearest difference is review sentiment: Kiel's Haus at 100% against BIGGBY's 12%. Kiel's Haus also leads on rating (4.7 vs 2.4). BIGGBY's advantage is monetization model (free vs ad-supported) and ratings volume (183 vs 20). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kiel's Haus holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: BIGGBY has 183 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 12% of BIGGBY's written reviews are positive against 100% of Kiel's Haus's.
BIGGBY ships an update every 3 months, Kiel's Haus every 6 months. The most recent releases landed on November 6, 2026 and October 31, 2026 respectively.
| Parameter | BIGGBY | Kiel's Haus |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (183 ratings) | 4.7 (20 ratings) — better |
| Positive reviews | 11.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 183 — better | 20 |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #142 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 74 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | BIGGBY COFFEE | UpMenu |
Customer experience
BIGGBY
Kiel's Haus
Bugs and requests
BIGGBY
Reported bugs
4 issues- Points not updating accurately
- Unreliable mobile ordering
- Login issues
- Inconsistent app performance
Requested features
5 requests- Add tipping option
- Integrate with digital wallets
- Improve rewards program
- Allow saved payment methods
- Enhance customization options
Kiel's Haus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BIGGBY
No in-app purchases
Kiel's Haus
No in-app purchases
