Not super customizable
I like a Biggby blast with strawberry AND coconut they app only lets you pick one flavor. :(
Can’t save password
Forces you to sign in on website separate from app then immediately closes window before allowing password save. Just make a login tab on the app.
Stupid
This is the stupidest app I have ever used. Fix it. Do better.
Easy to use
I thought it was pretty easy to use vs other restaurant apps. I can easily find what I like and I also really like how I can add custom toppings or if I want different milk, etc. it’s a lot better than it was last year.
Great updates
Tipping and payment process way easier through in-app ordering. Everything is smoother and easier than it used to be.
hospitality
Perfection
Works but missing lots of things
It works well, but lots of drinks on the website aren’t available & you can’t add more than one extra syrup/sauce etc to a coffee. There’s no way to add tips online. Rewards can’t be used online.
No espresso option
It would be GREAT if the no espresso option could come back. I loved that feature because a friend doesn’t like coffee. Now I have to go inside and order because drive thru takes 20 minutes.
Issues removing expired Default Card
I have a card that is expired that I was trying to remove & the app won’t let me delete it & unmark it as the default card. Please update your app.
No good
It’s like it was made by someone who hated the idea of you ordering food and drink at Biggby
Lots of small things
Sometimes a store will randomly be closed on the app but is open in person. The worst thing is being unable to redeem rewards from the app for to go orders.
App sucks
App sucks! You try to place an order through the app and it won’t allow you to continue to payment. So I ordered when I got there and the amount was different. Guess through the app they have sales but not the individual stores.
Improvements
Needs a place to put in coupon codes and a way to keep favorite location default selected
Rewards?
The fact that you earn rewards in the app, but they don’t allow you to use your “free drink” rewards in the app is BIGGBY LAME. In store use only… like I want to go order in person?
Good coffee, terrible app
The old app was bad but this new one barely works. Please fix.
Can't log in
I created an account, activated it too and downloaded the app. When I open the app and click on log in, I write in my email and password and click the log in button, a window pops up which says to download the app. It is downloaded, I try to log in from it. It is a loop, please fix it!
Update: After more than a month I still can't log in.
Update: Finally I can log in, I'll see how the app works.
Update: After more than a month I still can't log in.
Update: Finally I can log in, I'll see how the app works.
Show more
BIGGBY. Food & Drink.
BIGGBY. Food & Drink.
Won’t save info
Trying to add info to my profile and once I hit “save”,
it tells me it’s saved, but then when I leave the page and return to my profile, all the info is gone. (I’ve had this app for over 6-7 years and STILL haven’t been able to get app to reward me my Bday drink.)
Also, it would be nice to have the full menu on the app.
it tells me it’s saved, but then when I leave the page and return to my profile, all the info is gone. (I’ve had this app for over 6-7 years and STILL haven’t been able to get app to reward me my Bday drink.)
Also, it would be nice to have the full menu on the app.
Show more
App not great
The new app is awful. Favorite locations and drinks do not save. The full menu isn’t in the app (not location accurate either). The shown links, for new drinks as an example, take you to something completely different. It’s almost impossible to find the product that’s advertised on the main screen.
Overall it’s unorganized, inaccurate, and glitchy.
Overall it’s unorganized, inaccurate, and glitchy.
Show more
Custom order
Would love to be able to order multiple syrups with a custom order. Otherwise works well!
