BIGGBY vs Penn Station
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BIGGBY
This app allows users to manage their loyalty cards, earn rewards, and order coffee online. It simplifies the process of collecting points towards free drinks and coffee purchases, and makes reordering favorites quick and easy.
- Loyalty program tracking
- Earn rewards on purchases
- Card management
- Add funds to cards
- Online ordering
- Store locator
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Your BIGGBY® run just got easier. The official BIGGBY® COFFEE app is the fastest way to order your favorite drink, earn rewards, and redeem them — all before you reach the drive-thru. ORDER AHEAD Browse the full menu, customize your drink exactly how you like it, and pay right from your phone. Search and filter the entire menu to find your drink fast — Featured, Popular, and everything in between. SAVE YOUR FAVORITES Build your go-to order once and reorder it in a couple of taps. Your favorite drinks — customizations and all — live right on your home screen, alongside your recently ordered items. EARN FREE COFFEE Scan your app in store or order online to collect rewards: • Buy 12 full-priced drinks and the 13th is free* • Buy 9 pounds of coffee and the 10th is free* *Discounted items do not qualify for rewards. REDEEM REWARDS AT CHECKOUT Apply your available loyalty rewards right in the app — your free drink comes off your order at checkout. FIND YOUR STORE See nearby BIGGBY® COFFEE locations on the map and favorite the ones you visit most. Your store, your way. PAY YOUR WAY Check out with a credit card, Apple Pay, or your BIGGBY® card balance — and show your barista some love with in-app tipping at participating stores. MANAGE YOUR CARDS Add your physical rewards or gift cards to your account and reload your balance for even faster ordering.
Penn Station
Order your favorite subs ahead of time and earn loyalty points with every purchase. This app allows you to customize orders, track rewards, find nearby locations, and access exclusive offers. Enjoy a seamless checkout experience and savor every sub.
- Order ahead
- Customize favorites
- Track rewards
- Find locations
- Exclusive offers
- Saved payment options
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Take your Penn Station experience to the next level with the new Ordering & Rewards App! Order ahead, track rewards, find locations, and explore an easy-to-use menu—all in one place. Savor every sub and earn loyalty points with each order. - Customize or quickly re-order your favorites - Seamless checkout with saved payment options - Earn points with every purchase and redeem rewards - Find the nearest Penn Station locations with ease - Stay in the loop with exclusive offers and promos - Grab the Penn Station app now—it's free!
Screenshots
Verdict
The clearest difference is rating: Penn Station at 4.7 against BIGGBY's 2.4. Penn Station also leads on ratings volume (4.1K vs 182). BIGGBY's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Penn Station holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: Penn Station has 4.1K ratings behind it against 182, so its average is the more settled of the two. Written reviews point the same way: 12% of BIGGBY's written reviews are positive against 20% of Penn Station's.
BIGGBY ships an update every 3 months, Penn Station every 2 months. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | BIGGBY | Penn Station |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (182 ratings) | 4.7 (4.1K ratings) — better |
| Positive reviews | 11.8% of reviews | 19.6% of reviews — better |
| Number of ratings | 182 | 4.1K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #155 — better | #191 |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 74 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | BIGGBY COFFEE | Penn Station |
Customer experience
BIGGBY
Penn Station
User reviews
BIGGBY
From 182 App Store ratingsWhat we love
- 🚀 Improved app quality
- 👍 User-friendly interface
- 📊 Better menu visibility
Room to improve
- 🐛 Frequent log-outs
- 🤔 Inability to redeem rewards
- 🤕 Frustrating customization options
- 💳 Payment issues
Penn Station
From 4.1K App Store ratingsWhat we love
- 🚀 Glad to have an app
- 👍 Best sub place
Room to improve
- 🐛 Can't claim points
- 🐛 App doesn't work
- 🐛 App freezes
- 🐛 Missing modern features
Bugs and requests
BIGGBY
Reported bugs
4 issues- Points not updating accurately
- Unreliable mobile ordering
- Login issues
- Inconsistent app performance
Requested features
5 requests- Add tipping option
- Integrate with digital wallets
- Improve rewards program
- Allow saved payment methods
- Enhance customization options
Penn Station
Reported bugs
4 issues- Receipt invalid for points
- Can't order sandwiches
- App crashes on checkout
- Can't earn points in-store
Requested features
2 requests- Allow choosing bread type
- Add nutrition information
In-app purchases
BIGGBY
No in-app purchases
Penn Station
No in-app purchases
Questions
Is BIGGBY free?
Is Penn Station free?
Which has better reviews, BIGGBY or Penn Station?
Do BIGGBY or Penn Station have ads?
Which is updated more often, BIGGBY or Penn Station?
Which is more popular, BIGGBY or Penn Station?
Other comparisons
