KNOW HK vs Stayplease Cloud

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS

All-in-one platform for hotel operations, providing a holistic approach to service management, integrating functions and workflows from hotel operations and guest experience ! As a mobile-first and cloud-based solution, Stayplease operates in a single app for all departments including Housekeeping, Engineering, and Front Office, with intuitive and simple user interface. Multi-language support allows staff to use the app in their own native language. StayPlease is also a messaging platform, providing a unique “Task Messaging” function for staff to communicate about work at hand with text and photos. All conversations can be tracked via reports. Group and individual chats are supported as well. Communications between different departments have never been easier. StayPlease has certified interfaces with various PMS and is able to capture information such as check-in, check-out, room move, guest reservations, as well as posting room status and billing. Housekeeping assignments and cleaning workflows are core strengths of StayPlease. Cleaning inspections and workflows can be easily controlled using our Room control dashboard via app for Supervisors. Go paperless for the entire housekeeping operation! Housekeeping Functions include: -Cleaning Assignment with different priorities (Rush, Q room..etc.) -Status Reporting (DND, Discrepancy..) -Engineering Defects Reporting -Task Escalations -Floor Plan with Guest information -Room assignment on Mobile for Supervisors -Inspection with Checklists supported, instant feedback to attendants -Room status update ....and a lot more functions to optimize housekeeping operations!