KNOW HK vs HK Housekeeping

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS

Streamline housekeeping and maintenance to boost efficiency and guest satisfaction. HotelKey Housekeeping brings schedules, dashboards, reports, and mobile workflows together—so rooms turn faster with fewer errors. Highlights: Configurable schedules: Tailor cleaning schedules by rate plan and guest preferences; personalize per stay. Rooms Dashboard: Filter by status and run bulk actions—clean/dirty, service type changes, and assignments. Express Assignment: Auto-assign housekeepers to dirty rooms to accelerate turnover. Easy maintenance holds: Mark rooms for maintenance in a few taps; auto-removed from inventory to prevent overbooking. Detailed reports: Housekeeping board, head housekeeper, vacant room list, and forecasting for better planning. Mobile-optimized: On-the-go tasks with real-time updates to keep staff aligned and productive. Error reduction: Automated task assignments minimize missed or duplicate cleanings. Ideal for: Executive housekeepers, supervisors, and maintenance teams. Note: Requires an active HotelKey account.