KNOW INS vs Akia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KNOW INS
Streamline hotel inspections with a digital checklist app. Capture rich data, including images and GPS locations, for each inspection item. Generate customizable reports and store all data for future analysis, replacing traditional paper forms.
- User-defined checklists
- Rich data capture (images, comments)
- GPS and time stamping
- Customizable reports
- Online/Offline mode
- Multi-lingual support
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KNOW INSPECTION is the 21st century version of the traditional, paper based checklist. Hoteliers can now conduct all inspections from a smartphone and have the completed inspections automatically mailed to management. Inspection reports are stored for future reference and can be analysed using powerful reporting tools. 1) User Defined checklists 2) Multiple Scoring Options (pass/fail or rating scale) 3) Rich data capture including images, comments and other user defined fields 4) Location (GPS) and time stamp for every inspection item 5) Integration with KNOW SERVICE 6) Online Mode permits inspection in poor network coverage areas 7) Standard and customizable reports 8) Multi Lingual Support 9) Complete SaaS offering
Akia
This AI-powered platform streamlines hospitality operations and enhances guest satisfaction. It offers automated messaging, mobile check-in, digital menus, and personalized mobile experiences without requiring app downloads.
- AI-powered guest journey platform
- Automated operations
- Guest satisfaction enhancement
- Mobile check-in
- Digital surveys and menus
- Personalized mobile experiences
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Akia is the leading AI-powered guest journey platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, marketing, VoIP, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.
Screenshots
Verdict
The clearest difference is ratings volume: Akia at 20 against KNOW INS's 1. KNOW INS's advantage is rating (5.0 vs 4.8) and iOS requirement (12.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KNOW INS holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Akia has 20 ratings behind it against 1, so its average is the more settled of the two.
KNOW INS ships an update every 3 months, Akia every 2 months. The most recent releases landed on June 24, 2026 and September 16, 2026 respectively.
| Parameter | KNOW INS | Akia |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.8 (20 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 1 | 20 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 14 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Knowcross Ltd | The Akia Syndicate |
Customer experience
KNOW INS
Akia
In-app purchases
KNOW INS
No in-app purchases
Akia
No in-app purchases
