RemoteLock vs Akia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RemoteLock
Easily manage and monitor all connected locks from a single interface. Grant temporary access codes remotely and update your property portfolio by adding users, devices, and locations.
- View lock activity
- Grant temporary access codes
- Update property portfolio
- Add users, devices, and locations
- Search for specific devices
- Access knowledge base
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The new RemoteLock app makes it easy to manage and monitor all of your connected locks. • View activity on one or many locks through the easy-to-use mobile interface. • Provide temporary access codes remotely for your rental property with the RemoteLock mobile app • Update property portfolio, including adding users, devices and locations. • Use search to find specific devices if you have multiple devices. • Access RemoteLock's knowledge base.
Akia
This AI-powered platform streamlines hospitality operations and enhances guest satisfaction. It offers automated messaging, mobile check-in, digital menus, and personalized mobile experiences without requiring app downloads.
- AI-powered guest journey platform
- Automated operations
- Guest satisfaction enhancement
- Mobile check-in
- Digital surveys and menus
- Personalized mobile experiences
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Akia is the leading AI-powered guest journey platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, marketing, VoIP, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.
Screenshots
Verdict
The clearest difference is review sentiment: Akia at 67% against RemoteLock's 11%. Akia also leads on rating (4.6 vs 2.1). RemoteLock's advantage is update cadence (every 2 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Akia holds the better App Store score, 4.6 against 2.1. Both are backed by a comparable volume of ratings — 49 and 22 respectively. Written reviews point the same way: 11% of RemoteLock's written reviews are positive against 67% of Akia's.
RemoteLock ships an update every 2 weeks, Akia every 2 months. Both last shipped on October 24, 2026.
| Parameter | RemoteLock | Akia |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (49 ratings) | 4.6 (22 ratings) — better |
| Positive reviews | 10.6% of reviews | 66.7% of reviews — better |
| Number of ratings | 49 — better | 22 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 59 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | LockState | The Akia Syndicate |
Customer experience
RemoteLock
Akia
Bugs and requests
RemoteLock
Reported bugs
24 issues- App crashes on opening
- App force closes instantly
- App becomes unusable
- App doesn't work
- App requires frequent reinstallation
Show 19 moreShow fewer
- Login errors
- Syncing issues
- Inconsistent event logging
- App won't launch after reinstall
- Error messages like "oops..." and "snap" unavailable
- Can't add new guests
- Remote unlock unreliable
- App doesn't work with OS updates
- Login required after updates
- Can't edit pre-populated Airbnb codes
- App doesn't work with older locks
- No longer supports older devices
- Can't view/edit/send guest email template from app
- Activity log lacks detail
- Half the users no longer appear in the app
- Can't see battery percentage when clicking on location/lock
- Removed consolidated events view
- User codes in plain view
- Security holes in RBAC
Requested features
14 requests- Add more RBAC options, including devices
- Ability to stay signed in
- Better user interface
- App that launches when opened
- Ability to sort event history by date
Show 9 moreShow fewer
- Add another view to list all devices and events
- User codes should be masked by default
- Ability to configure other options on the lock (e.g., auto-lock)
- Push notifications
- Subscription should include more than one lock
- View, edit, or send guest email template from the app
- More detail on activity log (e.g., who opened the door)
- Activity log for each guest when clicking on their name
- Option to save username and password
Akia
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RemoteLock
No in-app purchases
Akia
No in-app purchases
