RemoteLock

Name: RemoteLock
Rating: 2.06122 (49 reviews)
Author: LockState

by LockState

49 ratings

47 reviews

🔧 Utilities

📊 Productivity

Free

Details

Released: February 16, 2018
Updated: October 22, 2026
Version: 5.6.23
Compatibility: iOS 15.6+
Age Rating: 4+
Monetization: free
Size: 58.53MB
Devices: iPhone, iPod
Data updated: 8 days ago
Languages: 2

Features

Vision Pro support

Developer

LockState

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About

Easily manage and monitor all connected locks from a single interface. Grant temporary access codes remotely and update your property portfolio by adding users, devices, and locations.

✓View lock activity

✓Grant temporary access codes

✓Update property portfolio

✓Add users, devices, and locations

✓Search for specific devices

✓Access knowledge base

Show original description

What users say about RemoteLock

Reviews of RemoteLock are mostly negative: the Productivity app is rated 2.1/5 from 49 App Store ratings. What users like most: integrates with Airbnb, can group doors. Top complaints: app crashes frequently, app is unstable. Summarized from real user reviews.

Positive things

👍Integrates with Airbnb
👍Can group doors
👍Sends guest instructions
👍Can check lock status
👍Can lock remotely
👍Shows battery percentage
👍Old app was great (historical)
👍New app interface is better (historical)

Negative things

🐛App crashes frequently
🐛App is unstable
🐛App is unusable
🐛App doesn't work
🐛App requires reinstallation often
🐛Login issues
🐛Syncing problems
🐛Poor UI/UX
🐛Security concerns
🐛Expensive subscription
🐛Lock issues (seized, dead batteries)
🐛Poor customer support
🐛Incompatible with older locks
🐛Inconsistent event logging
🐛Difficult to manage users/codes
🐛No password save option
🐛No manual sync option
🐛Clunky navigation
🐛Removed consolidated events view
🐛User codes not masked
🐛Less intuitive than old app
🐛Can't edit guest PINs
🐛Remote unlock unreliable
🐛No push notifications
🐛Subscription limits locks
🐛Can't edit pre-populated Airbnb codes
🐛App doesn't work with older locks
🐛No longer supports older devices (thermostat)
🐛"Snap" unavailable error
🐛Freezing on spinning wheel
🐛Can't add new guest easily
🐛Can't manage email settings without subscription
🐛Integration claims false
🐛Limited RBAC
🐛Security holes in roles
🐛Can delete admin settings without trace
🐛App opens and closes instantly
🐛PC version has fewer bugs
🐛Says no admin privileges despite being admin
🐛App intermittently works
🐛Lock seized, batteries die quickly
🐛Forced account creation
🐛Forced address association
🐛WiFi connection not free
🐛App crashes on login
🐛Website not mobile-friendly
🐛Can't change time window for guest
🐛Doesn't work with OS updates
🐛Glitchy, requires login after update
🐛Doesn't sync reliably
🐛No way to manually sync
🐛Event history not recorded
🐛No way to sort event history by date
🐛App won't launch after reinstall
🐛"Oops..." error
🐛Can't stay signed in
🐛No better UI
🐛App launches when opened
🐛Can't login after reinstall
🐛Update made app unusable
🐛Can't create/edit codes easily
🐛No way to troubleshoot remotely
🐛Yearly subscription cost
🐛Can't register access user without going into existing door
🐛No easy access to other properties
🐛Can't cut and paste email addresses
🐛No password remember function
🐛Have to use computer for management
🐛Have to pay for features previously free
🐛Takes twice as long to navigate
🐛Removed consolidated events view
🐛User codes in plain view
🐛Half the users no longer appear
🐛Need to configure other options on lock
🐛Subscription needs to include more than one lock
🐛App doesn't work with older locks
🐛Customer service slow
🐛Rarely shows accurate lock status
🐛Can't unlock door for guests remotely
🐛Need option to save username and password
🐛No longer supports thermostat
🐛Can't view/edit/send guest email template from app
🐛Activity log lacks detail
🐛Can't edit Airbnb guest codes
🐛Old app was better

See all reviews

What's New in RemoteLock

5.6.23

October 22, 2026

The app is not faster than ever.

User reviews

Most Recent Highest Rated Lowest Rated

Cancel previous owner services? -> pay us

Bought a house with remotelock. I do NOT want to have it enabled. I just want to have it REMOVED FROM ALL PREVIOUS OWNER/TENANT ACCOUNTS FOR SECURITY -> they ask to pay for an account, get their services pack and then only they will remove it from previous accounts. Very bad

AArziriz

20 days ago

Needs more work

Limited RBAC, user roles don't include devices, roles leave security holes like - role restricts to lock unlock but you can delete notification settings of admin user without any trace of the changes in admin logs for shared account access. Stuff like that. For the basic lock unlock and integrations it's very good

Ggoneskiing

10 months ago

安定しない

アプリ開いて2秒でおちる
使い物にならないのでweb版を見ている

カカエル123456

2 years ago

Garbage

Says they integrate with Igloohome but come to find out they actually don’t. They don’t even seem to be aware of this. Wasted a bunch of my time trying to integrate my Igloo Lock Box here. Garbage.

Aaustingrahl

3 years ago

Garbage

This app is total garbage. It works half the time and the remote lock supports is well…$hit.

BSBeer ski

3 years ago

See 42 more reviews

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User experience

🐞

Reported Bugs

24 issues

App crashes on opening

Bug

App force closes instantly

Bug

✨

Requested Features

14 requests

Add more RBAC options, including devices

Feature

Ability to stay signed in

Feature

FAQ

What does the RemoteLock app do?

The RemoteLock app allows you to manage and monitor all of your connected locks from an easy-to-use mobile interface. You can view activity, provide temporary access codes remotely, and update your property portfolio by adding users, devices, and locations.

Can I grant temporary access to my property with this app?

Yes, you can provide temporary access codes remotely for your rental property directly through the RemoteLock mobile app. This is a key feature for managing short-term rentals or guest access.

How do I manage multiple properties or devices?

The app allows you to update your entire property portfolio, including adding users, devices, and locations. If you have multiple devices, you can use the search function to find specific devices quickly.

Is there a cost to use the RemoteLock app?

Based on the provided information, the RemoteLock app is free to use. There are no mentions of subscription fees or in-app purchases for the core functionality described.

What if I need help using the app?

The app provides access to RemoteLock's knowledge base, which can offer detailed information and support for using the app and its features. This resource is available directly within the application.

RemoteLock

Details

Features

Developer

About

What users say about RemoteLock

Positive things

Negative things

What's New in RemoteLock

Looking for something similar?

User reviews

Cancel previous owner services? -> pay us

Needs more work

安定しない

Garbage

Garbage

Alternatives

Developer apps

User experience

Reported Bugs

Requested Features

FAQ

What does the RemoteLock app do?

Can I grant temporary access to my property with this app?

How do I manage multiple properties or devices?

Is there a cost to use the RemoteLock app?

What if I need help using the app?

Alternatives