RemoteLock vs Hospitable.com
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RemoteLock
Manage and monitor connected locks from a single interface. Grant temporary access codes remotely for rental properties and update user and device information. Search for specific devices and access a knowledge base for support.
- View lock activity
- Grant temporary access codes
- Update property portfolios
- Add users and devices
- Search for devices
- Access knowledge base
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The new RemoteLock app makes it easy to manage and monitor all of your connected locks. • View activity on one or many locks through the easy-to-use mobile interface. • Provide temporary access codes remotely for your rental property with the RemoteLock mobile app • Update property portfolio, including adding users, devices and locations. • Use search to find specific devices if you have multiple devices. • Access RemoteLock's knowledge base.
Hospitable.com
Automate guest communication, sync calendars, and manage your short-term rental business efficiently. This software helps hosts streamline operations, grow their income, and save time with AI-powered messaging and smart device integration.
- AI-powered guest messaging
- Calendar and pricing sync
- Smart device automation
- Direct booking websites
- Team coordination tools
- Automated guest reviews
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Hospitable is a leading short-term rental property management software, helping hosts and property managers streamline operations, grow their businesses, and reclaim valuable time. Trusted by tens of thousands of hosts worldwide, Hospitable automates guest communication across Airbnb, Booking.com, Vrbo, and direct booking websites, syncs calendars and pricing in seconds, and keeps teams aligned with smart reminders. Since launching in 2016, Hospitable has evolved far beyond a traditional vacation rental software, helping automate over 108 million guest messages and support $5.2 billion in reservation income in 2025. Hosts love Hospitable for its human-sounding, proactive guest communication, having all messages in one inbox, and highly rated support. Features hosts love: - AI-powered guest messaging that understands guest questions and replies automatically on your behalf - Smart messaging rules tailored to special conditions (calendar gaps, guest count mismatches, unverified IDs, and more) - Smart device dashboard to automate smart lock code creation and messaging, and set the perfect smart thermostat temperature - Automatic responses to early check-in and late check-out requests based on real availability - Double-booking protection with calendar and pricing sync across platforms - Automated guest reviews, including reminders and alerts for negative feedback to act before a review - Direct booking websites with built-in payments, guest vetting, rental agreements, deposits, and damage protection - Team coordination tools with logins for owners, cleaners, and collaborators - Clean, intuitive design that’s easy to set up and use - Highly rated support, available 7 days a week, with 24-hour coverage Whether you manage one property or hundreds, Hospitable gives you the automation and confidence to run your short-term rental business your way, without sacrificing the personal touch. Have feedback or questions? Contact us at support@hospitable.com.
Screenshots
Verdict
The clearest difference is rating: Hospitable.com at 3.1 against RemoteLock's 2.1. Hospitable.com also leads on review sentiment (43% vs 11%). RemoteLock's advantage is update cadence (every 10 days vs every 5 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hospitable.com holds the better App Store score, 3.1 against 2.1. Both are backed by a comparable volume of ratings — 49 and 114 respectively. Written reviews point the same way: 11% of RemoteLock's written reviews are positive against 43% of Hospitable.com's.
RemoteLock ships an update every 10 days, Hospitable.com every 5 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | RemoteLock | Hospitable.com |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (49 ratings) | 3.1 (114 ratings) — better |
| Positive reviews | 10.6% of reviews | 42.7% of reviews — better |
| Number of ratings | 49 | 114 — better |
| Update frequency | Every 10 days — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 5 MB |
| Age rating | 4+ | 12+ |
| Developer | LockState | Smartbnb |
Customer experience
RemoteLock
Hospitable.com
User reviews
RemoteLock
From 49 App Store ratingsWhat we love
- 👍 Integrates with Airbnb
- 👍 Can group doors
- 👍 Sends guest instructions
- 👍 Can check lock status
- 👍 Can lock remotely
Room to improve
- 🐛 App crashes frequently
- 🐛 App is unstable
- 🐛 App is unusable
- 🐛 App doesn't work
- 🐛 App requires reinstallation often
Hospitable.com
From 114 App Store ratingsWhat we love
- 👍 Intuitive and user-friendly interface
- 🚀 Comprehensive all-in-one PMS solution
- 💰 Competitive and affordable pricing
- 📱 Full mobile app functionality with desktop parity
- 🤖 Excellent AI-powered messaging automation
Room to improve
- 🐛 Frequent app crashes and glitches
- 🔐 Constant unexpected logout issues
- ⏱️ Slow and sluggish performance
- 📱 Mobile web app, not native iOS application
- 🔧 Poor two-factor authentication implementation
Bugs and requests
RemoteLock
Reported bugs
24 issues- App crashes on opening
- App force closes instantly
- App becomes unusable
- App doesn't work
- App requires frequent reinstallation
Show 19 moreShow fewer
- Login errors
- Syncing issues
- Inconsistent event logging
- App won't launch after reinstall
- Error messages like "oops..." and "snap" unavailable
- Can't add new guests
- Remote unlock unreliable
- App doesn't work with OS updates
- Login required after updates
- Can't edit pre-populated Airbnb codes
- App doesn't work with older locks
- No longer supports older devices
- Can't view/edit/send guest email template from app
- Activity log lacks detail
- Half the users no longer appear in the app
- Can't see battery percentage when clicking on location/lock
- Removed consolidated events view
- User codes in plain view
- Security holes in RBAC
Requested features
14 requests- Add more RBAC options, including devices
- Ability to stay signed in
- Better user interface
- App that launches when opened
- Ability to sort event history by date
Show 9 moreShow fewer
- Add another view to list all devices and events
- User codes should be masked by default
- Ability to configure other options on the lock (e.g., auto-lock)
- Push notifications
- Subscription should include more than one lock
- View, edit, or send guest email template from the app
- More detail on activity log (e.g., who opened the door)
- Activity log for each guest when clicking on their name
- Option to save username and password
Hospitable.com
Reported bugs
15 issues- Constant unexpected logout requiring 2FA re-authentication
- Text selection and copying extremely difficult in messages
- Direct booking feature half-functional and broken
- App stuck on Turno integration page with no back button
- Blank screen on iPhone despite web version working
Show 10 moreShow fewer
- Password authentication fails on app but works on website
- JWT expired error messages
- Payment form text box not functional
- App freezes and crashes impacting bookings
- Calendar not loading or showing only fragments
- Automatic price changes without user consent
- Overlapping bookings not prevented
- Poor performance on cellular networks
- Push notifications for guest messages not working
- Account toggling issues for multi-account users
Requested features
10 requests- Apple Watch app integration
- Better financial and reporting analytics
- Enhanced co-host management functions
- Integration with Air Review and Furnished Finder
- August smart lock integration
Show 5 moreShow fewer
- Ability to schedule messages by day of week
- Better push notification controls (opt-out for marketing)
- Improved calendar view with indefinite scrolling
- Better task management with more customization
- Ability for owners to book their own dates when managed by agents
In-app purchases
RemoteLock
No in-app purchases
Hospitable.com
No in-app purchases
