HKTVmall vs Pacific Place
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HKTVmall
Discover a vast selection of local and international brands with over 2.2 million products. Enjoy convenient shopping with free self-pickup, fast home delivery options, and daily deals on groceries and more. Explore unique sections like 'Wet Market Express' and 'GreenLab' for fresh produce and sustainable options.
- Extensive product catalog (2.2M+ items)
- Free self-pickup shipping
- Home delivery options
- 8-hour delivery service
- Wet Market Express groceries
- Cashback on hotel bookings
- Sustainable product options
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"Always Something New" One-Stop Shopping Platform for Daily Essentials and More * Over 7,000 overseas & local brands and 2.2 million products * Free self-pickup shipping on all items at over 300 self-pickup points. Enjoy free home delivery for orders upon a specific amount * New users get 3 months of free home delivery * Introducing the "8-hour Delivery" with 300,000 supermarket and household items. Place your order before 1PM for same-day delivery * "Wet Market Express" — Wet Market groceries delivered across regions with free shipping. Daily live streams feature discounted groceries that are cheaper than traditional markets * "CASHBACK" — Earn 10% Mall Dollar rebate when booking hotels via travel platforms through HKTVmall * "GreenLab臨期百貨" — is dedicated to extending product life, reducing waste, and offering affordable, environmentally friendly options! * "Shipped from Mainland" Zone — Same price with Mainland, with free shipping to Hong Kong.
Pacific Place
Discover exclusive offers, mall news, and events. Manage your loyalty program, earn points, and redeem rewards. Enjoy contactless parking for a seamless visit.
- Mall information and events
- Exclusive brand offers
- 'above' loyalty program
- Earn and redeem rewards
- Contactless parking
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Explore Pacific Place and discover an elevated shopping experience. Pacific Place App Key Features: 1) Mall Information and Exclusive Offers Gain access to latest news and events at Pacific Place, and discover exclusive in-app privileges as well as the latest offers from your favourite brands and. 2) Rewards and Benefits of 'above' Loyalty Programme Explore 'above' loyalty programme. Enjoy members’ privilege, earn 'above' points, redeem rewards and convert points into 'above' Dollars throughout the year. 3) Parking Information Venture into a new world of parking experience with our Contactless Parking feature in app.
Screenshots
Verdict
The clearest difference is rating: HKTVmall at 4.5 against Pacific Place's 1.6. HKTVmall also leads on update cadence (weekly vs every 2 months) and review sentiment (29% vs 0%). Pacific Place's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HKTVmall holds the better App Store score, 4.5 against 1.6. That said, the two scores are not equally well evidenced: HKTVmall has 460 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 29% of HKTVmall's written reviews are positive against 0% of Pacific Place's.
HKTVmall ships an update weekly, Pacific Place every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | HKTVmall | Pacific Place |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (460 ratings) — better | 1.6 (5 ratings) |
| Positive reviews | 28.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 460 — better | 5 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 327 MB | 138 MB |
| Age rating | 12+ | 4+ |
| Developer | Hong Kong Technology Venture Company Limited | Swire Properties Ltd |
Customer experience
HKTVmall
Pacific Place
Bugs and requests
HKTVmall
Reported bugs
4 issues- Frequent app crashes and freezes
- Inability to update delivery address after order
- Payment processing errors
- Compatibility issues with older devices and iOS versions
Requested features
5 requests- Allow selecting items to checkout individually
- Improve search functionality and product organization
- Provide better delivery tracking and notifications
- Reduce frequency and intrusiveness of ads
- Enable access for users outside of Hong Kong
Pacific Place
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HKTVmall
No in-app purchases
Pacific Place
No in-app purchases
