iTapMenu vs CDK Service Mobile Desktop

Welcome to iTapMenu. This is a required App to use iTapMenu. If you are an iTapMenu customer, please download this App now. If you are not an iTapMenu customer, you can download this App to use sample F&I menus and a free per-delivery interview. This app is a free 'pre-delivery interview' available for anyone, whether your dealership is an iTapMenu customer or not. Simply create a new interview with as little information as the customer's name, and use the iPad to gather important information about your customer. If you decide to give the iPad to the customer and let them take the questionnaire on their own, there is a built-in feature to allow the Salesperson to email, text, or AirDrop the results directly to the F&I Department. You can also print the results. If you are an iTapMenu customer and also have DMS integration with us, the questionnaire will auto-create using the information we pull from your DMS. Also, some of the answers will customize the menu for you automatically (ex: If the customer is interested in pre-paid maintenance (PPM), then PPM will be included in all menu columns). About iTapMenu: iTapMenu offers an iPad and desktop computer F&I menu selling tool for automotive, powersport, RV, and boat dealerships in the U.S. and Canada. This includes production and usage reports including an instant online time-stamped recording of each presentation. We also provide a post-presentation customizable questionnaire called "Survey" with text and email notifications to key dealership personnel if responses are below your satisfaction. iTapMenu also has a program called "SellMore" that allows your dealership to email every customer a 'second chance' to purchase the products that were declined during the original menu presentation. iTapMenu provides real-time manipulation of data right on the iPad or desktop computer with instant changes to your menu. You can re-configure a menu column via our patent-pending drag-and-drop capability, edit the term of the loan or interest rate, adjust product pricing, the down payment, trade amount, and vehicle price. For each product you include on the menu, you can enter a custom description, add your own video about the product, and we include real-world replacement statistics about each product category. You can also include your own repair orders, product brochures, and written testimonials about any product you offer. When the presentation is complete, the customer signs with their finger or stylus right on the iPad and the transaction is stored in the cloud and available to print or view from any internet-based device. iTapMenu integrates with most DMS and F&I product providers.

Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive! CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.