Comparison

Virgin Mobile Mexico vs Helena

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virgin Mobile Mexico

Manage your mobile service with ease. Personalize your app experience, check your balance, and top up your account quickly. Discover exclusive benefits, rewards, and stay informed about promotions.

Highlights
  • Personalize app interface
  • Check balance and usage history
  • One-click recharges
  • Set up recurring payments
  • Discover exclusive benefits and rewards
  • In-app chat support
  • Notification center
Features
Read full description

Virgin Mobile México ya está en tu celular. Y manejar tu línea nunca fue tan fácil. Si es tu primera vez con nosotros o traes tu número de otra compañía, empezar te toma unos minutos. Elige el paquete que va contigo, activa tu SIM y listo. QUÉ PUEDES HACER EN LA APP • Contrata o cámbiate. Compra tu paquete o tráete tu número de otra compañía. Todo desde tu celular, sin ir a una tienda. • Maneja tu cuenta. Checa tus megas, tus minutos y tus beneficios de un vistazo. Recarga tu saldo y ten a la mano el estado de tu paquete cuando quieras. • Domicilia tu pago. Tu paquete se renueva solo y nunca te quedas sin servicio de la nada. • Recarga en segundos. Unos toques y ya quedó. • Explora tus beneficios. Saca todo el provecho a lo que tu paquete incluye. POR QUÉ VIRGIN MOBILE Aquí las cosas son simples. Sin cargos escondidos, sin pasos de más, cero broncas. Todo lo que necesitas para manejar tu línea está en la app. Bienvenido a Virgin Mobile México.

About

Helena

Read full description

Únete a una aplicación 100% mexicana en el que podrás ser parte de una comunidad de mujeres sáficas creada no solamente para hacer swipes sino para encontrar un espacio seguro cuya finalidad es generar vínculos, nuevas amistades y concentrar en el mismo lugar la mayor cantidad posible de eventos y actividades creadas por y para las mismas usuarias de la plataforma. Helena reúne ofertas, servicios, vínculos y espacios de convivencia en una sola plataforma para que la oferta y la demanda circulen entre nosotras Te damos la bienvenida a una comunidad cuya intención es que nunca te falte con quien poder convivir o actividades que hacer. Deseamos que tu experiencia dentro de esta comunidad sea lo que esperas y que te regale grandes momentos.

Screenshots

Virgin Mobile Mexico4 screens
Helena4 screens

Verdict

The call

The clearest difference is update cadence: Virgin Mobile Mexico at every 11 days against Helena's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Virgin Mobile Mexico ships an update every 11 days, Helena every 2 months. The most recent releases landed on November 6, 2026 and October 28, 2026 respectively.

Scorecard1 real difference · 9 level
Virgin Mobile Mexico versus Helena: the parameters behind the verdict, then further details
ParameterVirgin Mobile MexicoHelena
PriceFreeFree
Rating4.3 (14 ratings) — better—
Positive reviews7.7% of reviews—
Number of ratings14 — better—
Update frequencyEvery 11 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better16.4
Further details — not scored
Size140 MB24 MB
Age rating4+17+
DeveloperVirgin Mobile Mexico S. de R.L. de C.V.Helena Safica S.A. de C.V.

Bugs and requests

Virgin Mobile Mexico

Reported bugs

31 issues
  • App not opening on iPad
  • Country blocking (outside Mexico)
  • Orthographic errors in menu
  • eSIM replacement tool fails
  • Line blocked in app
Show 26 more
  • No service after porting number
  • Metrics don't match details
  • QR code for eSIM not provided
  • Package not activated
  • Cannot register account
  • Cannot check balance online
  • Bot support is unhelpful
  • App seems abandoned
  • Digital card accepted once
  • "Unlimited" data runs out quickly
  • Payments via app not applied
  • App not optimized for iPhone X
  • Summary of MB/minutes not visually appealing
  • Cannot check multiple numbers/balances
  • Information previously available is gone
  • App closes on login attempt
  • Day counter not working
  • App closes when adding number
  • App closes after login
  • App advertises in English, written in Spanish
  • App for flight reservations turned into mobile
  • App is in Spanish
  • Registration issues
  • Invalid number
  • Only works for Mexico
  • App takeover?

Requested features

10 requests
  • Improve app interface and design
  • Add dark mode
  • Offer discounts like Mercado Pago
  • Enable second line on Apple Watch
  • Offer all packages for 30 days
Show 5 more
  • Optimize for iPhone X
  • Make MB and minutes summary more visually appealing
  • Allow checking multiple numbers/balances
  • Provide English language option
  • Fix app for flight reservations

Helena

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virgin Mobile Mexico

No in-app purchases

None

Helena

No in-app purchases

Questions

Is Virgin Mobile Mexico free?
Virgin Mobile Mexico is free to download, with no in-app purchases.
Is Helena free?
Helena is free to download, with no in-app purchases.
Do Virgin Mobile Mexico or Helena have ads?
Neither Virgin Mobile Mexico nor Helena shows ads.
Which is updated more often, Virgin Mobile Mexico or Helena?
Virgin Mobile Mexico ships an update every 11 days, and Helena every 2 months. Most recently, Virgin Mobile Mexico was updated on November 6, 2026 and Helena on October 28, 2026.

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