Comparison

RP Prism vs Lightspeed Scanner (X)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RP Prism

This app provides comprehensive retail management tools for mobile and desktop devices, offering point of sale, customer management, inventory lookup, and secure payment processing. It's designed for specialty retailers seeking agility, data security, and operational control with reduced hardware needs.

Highlights
  • Point of Sale and Checkout
  • Customer Management
  • Inventory and Price Lookup
  • Offline Ticketing
  • Integrated, Secure EFT
  • Employee Management
Features
Read full description

Compromising your mobile efforts with basic retail apps is now over. Retail Pro Prism delivers a comprehensive set of retail management tools for your store’s mobile and desktop devices, marrying features of proven world-class retail software with today's technology needs. Prism delivers outstanding agility, data security, and operational control for specialty retailers with reduced hardware and administration requirements. Designed to exceed today's demanding retail environments, this retail management software molds to your unique business needs, ensuring you can focus on the business matters that are most important to you. Included capabilities span: - Point of Sale and Checkout - Customer Management - Customer Orders - Inventory and Price Lookup - Offline Ticketing - Integrated, Secure EFT - Employee Security, Management & Productivity - Multi-language, Multi-currency, Multi-tax, Multi-national Support So regardless of where you are in your store, you can get all tasks done right! WHY 52,000+ RETAILERS CHOOSE RETAIL PRO®? - World-Class Functionality - A True International Solution - Professional Services & Support - Unrivaled E-learning Tools - Your Brand and Workflow-Conscientious Software “It really is a matter of willingness to experiment and trend up –Retail Pro makes that possible.” - Steve Knutsen, President of At-Ease Clothing So trend up! Download your Retail Pro Prism iOS companion app now. ** Minimum supported version of Retail Pro Prism Server version 1.14.7 **

About

Lightspeed Scanner (X)

This mobile app enhances a retail POS system by allowing users to manage their product catalog, process sales, and conduct inventory counts directly from their smartphone. It transforms your device into a barcode scanner for efficient product identification and management.

Highlights
  • Manage product catalog
  • Process sales and payments
  • Conduct inventory counts
  • Add/edit product details
  • View product information
  • Create purchase orders
  • Receive stock and fulfill transfers
Read full description

Lightspeed Scanner is the mobile companion app for the Lightspeed Retail (X-Series) Point-of-Sale (POS) system. This app allows users to manage their Lightspeed product catalog, sell to customers, and handle product inventory from the convenience of a mobile phone. Lightspeed Scanner turns your device's camera into a powerful barcode reader, making it fast and easy to identify and count products from your Retail catalog. Key features of Lightspeed Scanner: • Add or edit products: Record Name, Description, Price, SKU Codes, Locations, and Product Images directly to your Lightspeed Retail catalog. • Sell from anywhere: Turn your phone into a mobile register. Accept payment via Tap to Pay for iPhone (Lightspeed Payments users only), sell On Account, or Park sales to complete them on any in-store register. • View product information: Search your product catalog and view details like price, stock levels, descriptions, and images. • Inventory management: Perform or schedule full and partial inventory counts. Create or add to supplier purchase orders and outlet transfer orders. You can also receive stock, fulfill transfers, and record inventory adjustments. For additional accuracy, inventory and orders counted on the app must be completed on the Lightspeed Retail POS system, giving managers ultimate control of inventory movements. Key use cases for Lightspeed Scanner: • Mobile clienteling: Quick access to the catalog makes this a great tool for sales associates assisting customers on the shop floor. Staff can check pricing and availability without leaving the customer's side. • Mobile selling: Enable stores to sell from anywhere, such as pop-up events or on the shop floor. Lightspeed Scanner allows you to offer dynamic, personalized shopping experiences. • Mobile catalog management: Edit your Lightspeed product catalog from anywhere to ensure details are always up to date. Changes made in the app sync directly with ecommerce systems connected to Lightspeed Retail. • Mobile order management: Picking and packing orders is simple on Lightspeed Scanner. With the app installed on your phone, you can pick orders without carrying additional hardware. • Finding inventory quickly: Check inventory levels across multiple outlets. Product locations are visible and editable within the app, allowing staff to quickly navigate to where products are stored. • Recording needs: Use the List building function to easily record products that need to be re-stocked, re-labelled, marked as damaged, or transferred to another outlet. Hardware and Syncing: • The app syncs directly with your POS system via WiFi or mobile network, ensuring all actions are visible instantly on the Lightspeed Retail system. • Users of Lightspeed Retail who prefer infrared barcode readers over the built-in camera scanner can connect Socket barcode readers directly to Lightspeed Scanner. Submit feedback or feature requests: We’re always improving Lightspeed Scanner to help users perform their daily tasks more efficiently. Submit feedback anytime by navigating to the Account page, then selecting ‘Send us your feedback’. Visit the Lightspeed Retail (X-Series) help centre for guided assistance on using Lightspeed Scanner.

Screenshots

RP Prism4 screens
Lightspeed Scanner (X)4 screens

Verdict

The call

The clearest difference is rating: RP Prism at 5.0 against Lightspeed Scanner (X)'s 4.5. RP Prism also leads on iOS requirement (12.1 vs 17.4). Lightspeed Scanner (X)'s advantage is update cadence (every 9 days vs every 5 months) and ratings volume (354 vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RP Prism holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Lightspeed Scanner (X) has 354 ratings behind it against 5, so its average is the more settled of the two.

UpkeepUpdate frequency

RP Prism ships an update every 5 months, Lightspeed Scanner (X) every 9 days. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
RP Prism versus Lightspeed Scanner (X): the parameters behind the verdict, then further details
ParameterRP PrismLightspeed Scanner (X)
PriceFreeFree
Rating5.0 (5 ratings) — better4.5 (354 ratings)
Positive reviews—58.8% of reviews
Number of ratings5354 — better
Update frequencyEvery 5 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.1 — better17.4
Further details — not scored
Size16 MB120 MB
Age rating4+4+
DeveloperRetail Pro InternationalLightspeed Commerce Inc.

Customer experience

RP Prism

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Lightspeed Scanner (X)

All ratings355 ratings
Positive88.5%
Neutral3.9%
Negative7.6%
Written reviews51 reviews
Positive58.8%
Neutral5.9%
Negative35.3%

Bugs and requests

RP Prism

Not enough reviews yet to summarise bugs or requests.

Lightspeed Scanner (X)

Reported bugs

10 issues
  • App crashes when attempting to share/email inventory
  • Scanning fails on newer iPhones with multiple cameras
  • Inconsistent barcode recognition across different devices
  • App freezes during syncing with multiple users
  • Running count doesn't accumulate across multiple sections
Show 5 more
  • Scanner mode requires constant scrolling to reset
  • Scanned items disappear from search after opening product info
  • Poor performance with iOS 13 and older versions
  • Email functionality locks up and prevents navigation
  • Slow syncing (10 seconds per item reported)

Requested features

18 requests
  • Search/filter functionality for orders and products
  • Ability to edit Brand, Category, and Tags during inventory
  • Camera zoom capability for small barcodes
  • QR code scanning support
  • Product quantity display in search results
Show 13 more
  • Price display during counting for verification
  • Transfer inventory between stores functionality
  • Ability to add product photos during receiving
  • Beep sound notification for each scan
  • Timestamp for each scanned item
  • Manual quantity entry mode
  • iPad support
  • Integration with Vend register app
  • Bluetooth scanner support
  • Ability to reopen and edit counts after sharing
  • Expected inventory amount display during counting
  • Option to exclude unlimited/infinity inventory items
  • Ability to count zero-stocked items

In-app purchases

None

RP Prism

No in-app purchases

None

Lightspeed Scanner (X)

No in-app purchases

Questions

Is RP Prism free?
RP Prism is free to download, with no in-app purchases.
Is Lightspeed Scanner (X) free?
Lightspeed Scanner (X) is free to download, with no in-app purchases.
Which has better reviews, RP Prism or Lightspeed Scanner (X)?
RP Prism is rated higher. RP Prism averages 5.0 out of 5 from 5 ratings, while Lightspeed Scanner (X) averages 4.5 from 354 ratings.
Do RP Prism or Lightspeed Scanner (X) have ads?
Neither RP Prism nor Lightspeed Scanner (X) shows ads.
Which is updated more often, RP Prism or Lightspeed Scanner (X)?
RP Prism ships an update every 5 months, and Lightspeed Scanner (X) every 9 days. Most recently, RP Prism was updated on November 1, 2026 and Lightspeed Scanner (X) on November 2, 2026.

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