Comparison

RP Prism vs Lightspeed Retail (X)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RP Prism

This app provides comprehensive retail management tools for mobile and desktop devices, offering point of sale, customer management, inventory lookup, and secure payment processing. It's designed for specialty retailers seeking agility, data security, and operational control with reduced hardware needs.

Highlights
  • Point of Sale and Checkout
  • Customer Management
  • Inventory and Price Lookup
  • Offline Ticketing
  • Integrated, Secure EFT
  • Employee Management
Features
Read full description

Compromising your mobile efforts with basic retail apps is now over. Retail Pro Prism delivers a comprehensive set of retail management tools for your store’s mobile and desktop devices, marrying features of proven world-class retail software with today's technology needs. Prism delivers outstanding agility, data security, and operational control for specialty retailers with reduced hardware and administration requirements. Designed to exceed today's demanding retail environments, this retail management software molds to your unique business needs, ensuring you can focus on the business matters that are most important to you. Included capabilities span: - Point of Sale and Checkout - Customer Management - Customer Orders - Inventory and Price Lookup - Offline Ticketing - Integrated, Secure EFT - Employee Security, Management & Productivity - Multi-language, Multi-currency, Multi-tax, Multi-national Support So regardless of where you are in your store, you can get all tasks done right! WHY 52,000+ RETAILERS CHOOSE RETAIL PRO®? - World-Class Functionality - A True International Solution - Professional Services & Support - Unrivaled E-learning Tools - Your Brand and Workflow-Conscientious Software “It really is a matter of willingness to experiment and trend up –Retail Pro makes that possible.” - Steve Knutsen, President of At-Ease Clothing So trend up! Download your Retail Pro Prism iOS companion app now. ** Minimum supported version of Retail Pro Prism Server version 1.14.7 **

About

Lightspeed Retail (X)

This iPad point of sale system empowers retailers to manage their business from anywhere. It offers flexible checkout options, enhanced customer service tools, and real-time business insights. Connect with hardware and integrate with other services for a comprehensive commerce solution.

Highlights
  • Mobile checkout
  • Customer management
  • Real-time reporting
  • Sales target tracking
  • Hardware integration
  • Third-party integrations
  • Open API
Features
Read full description

Lightspeed Retail POS is the most powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail POS is the #1 point of sale system that lets you run your business right from your iPad. Join 150,000+ customer locations worldwide who use Lightspeed’s award-winning one-stop commerce platform—no contracts, no commitment necessary. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process with Quick Keys and an easy search function • Run various types of promotions and discounts right from the app Serve your customers better • Make selling flexible with layaways, gift cards, on-account sales, and on-the-spot returns • Collect customer details using Lightspeed Retail POS to grow your database and personalize the shopping experience Gain new insights into your business • Access data from anywhere with real-time reporting • Create custom sales, inventory, and customer reports to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced waiting times in store • Enjoy continuous stable app usage even through your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful capabilities—including Lightspeed Payments and ecommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms, and more • Tap into Lightspeed’s open API to create bespoke apps and workflows that suit your business Free onboarding & 24/7 support • Enjoy award-winning customer support from our in-house team that’s available 24/7 • Get the undivided attention of a dedicated account manager • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

Screenshots

RP Prism4 screens

Verdict

The call

The clearest difference is rating: RP Prism at 5.0 against Lightspeed Retail (X)'s 3.0. RP Prism also leads on monetization model (free vs free with in-app purchases) and device support (3 vs 1). Lightspeed Retail (X)'s advantage is update cadence (every 9 days vs every 5 months) and ratings volume (47 vs 5). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RP Prism holds the better App Store score, 5.0 against 3.0. That said, the two scores are not equally well evidenced: Lightspeed Retail (X) has 47 ratings behind it against 5, so its average is the more settled of the two.

UpkeepUpdate frequency

RP Prism ships an update every 5 months, Lightspeed Retail (X) every 9 days. The most recent releases landed on October 18, 2026 and October 29, 2026 respectively.

Scorecard6 real differences · 4 level
RP Prism versus Lightspeed Retail (X): the parameters behind the verdict, then further details
ParameterRP PrismLightspeed Retail (X)
PriceFreeFree
Rating5.0 (5 ratings) — better3.0 (47 ratings)
Positive reviews—18.0% of reviews
Number of ratings547 — better
Update frequencyEvery 5 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS12.1 — better17.5
Further details — not scored
Size16 MB305 MB
Age rating4+4+
DeveloperRetail Pro InternationalLightspeed Commerce Inc.

Customer experience

RP Prism

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Lightspeed Retail (X)

All ratings47 ratings
Positive46.8%
Neutral6.4%
Negative46.8%
Written reviews50 reviews
Positive18.0%
Neutral8.0%
Negative74.0%

Bugs and requests

RP Prism

Not enough reviews yet to summarise bugs or requests.

Lightspeed Retail (X)

Reported bugs

36 issues
  • App and WISE Terminal doesn't display properly
  • Latest update bricked the app
  • Endless problems after Vend integration
  • Bugs and errors riddle the app
  • Scanner support is abysmal
Show 31 more
  • App stops working in the middle of trade
  • Print customer button doesn't work on iPad
  • Label printing not supported
  • Update changed the colors
  • New version keeps dropping printer connection
  • New patch made receipts less legible
  • Doesn't work on latest iOS, crashes
  • Tax issues, incorrectly manages tax
  • Trial doesn't allow inventory addition
  • Cannot delete inventory from trial
  • Error when editing existing product
  • Crashes all the time when trying to enter products
  • Tag search stopped working
  • App won't open
  • Doesn't print properly after update
  • Sell screen vanishes from dashboard menu
  • Exits automatically on launch
  • Rounding bug where tax is rounded up incorrectly
  • Nothing works, logged out, cannot log back in
  • Cannot reset password
  • Crashes immediately on open
  • App continues to run in background but crashes on open
  • App needs to be more reliable
  • Cannot launch on multiple iOS devices
  • Crashes straight away when opened
  • Screen lags, keyboard input delayed
  • Frequently doubles the first keystroke
  • Need to hit search icon every time to add product
  • Not able to register, validation rejects web address
  • Wont run on latest iPad version, wont start
  • App update to vend register is glitchy and has constant crashes

Requested features

14 requests
  • Update WISE Terminal display
  • Make app worth 5 stars with updates
  • Support for non-Apple products
  • Tutorial for UI/UX rearrangement
  • Print customer button to work on iPad
Show 9 more
  • Bring back old color options
  • Allow inventory addition in trial
  • Allow deletion of inventory from trial
  • Fix product editing errors in trial
  • Tag search to work again
  • Add more items to free version
  • Fix rounding bug in tax calculation
  • Bring back search on main screen
  • Allow 3 decimal places in quantity field

In-app purchases

None

RP Prism

No in-app purchases

None

Lightspeed Retail (X)

No in-app purchases

Questions

Is RP Prism free?
RP Prism is free to download, with no in-app purchases.
Is Lightspeed Retail (X) free?
Lightspeed Retail (X) is free to download, with no in-app purchases.
Which has better reviews, RP Prism or Lightspeed Retail (X)?
RP Prism is rated higher. RP Prism averages 5.0 out of 5 from 5 ratings, while Lightspeed Retail (X) averages 3.0 from 47 ratings.
Do RP Prism or Lightspeed Retail (X) have ads?
Neither RP Prism nor Lightspeed Retail (X) shows ads.
Which is updated more often, RP Prism or Lightspeed Retail (X)?
RP Prism ships an update every 5 months, and Lightspeed Retail (X) every 9 days. Most recently, RP Prism was updated on October 18, 2026 and Lightspeed Retail (X) on October 29, 2026.

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