APP and WISE Terminal
App and wise terminal doesn’t display properly, apparently it displays with browser but not if you’re using the app for sales. Updating this will make the app worth 5 stars.
This new update broke my register
This latest update bricked my app
Why only apple?
I would rate this app a lot higher if I did not have to use it on an apple product.
Vend was better
When they purchased Vend and inergrated it they have had endless problems. Bugs and errors riddle the app. Price went up and service went out the window. Disappointed as we were one of the first using the App!
Cost
Very Expensive
Very Buggy POS with Very Poor Support
The original Vend POS was wonderful, but it has become very buggy after the takeover by Lightspeed. Support has also become extremely terrible. Support team is often unresponsive, takes super long to type, and usually after hours of chatting they still can’t solve your issue (and after ticket creation there is no follow up).
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SCAMMERS!!!!!
They gave me a 1 day trial and then tried to steal $400 out of my account. DO NOT GIVE THEM YOUR INFO!!!!!!!!!!
Scanner support is abysmal and they don’t care
Generally lacking in scanner support and the dev team don’t care.
The list of supported devices is super limited.. iPad has 4 possible usable scanners.
Works in chrome browser but not the app. Lazy Development and support. Proof it’s app specific poor support
The list of supported devices is super limited.. iPad has 4 possible usable scanners.
Works in chrome browser but not the app. Lazy Development and support. Proof it’s app specific poor support
Stopped working in the middle of trade! Wanting new iPad!
Vend was bought by lightspeed. All they did was bump prices up by 25% with no discernible improvements.
Now the app stops working in the middle of trade requiring a newer iPad. Our existing solution has been working perfectly well for years, integrated with our Star M POP cash drawer and scanner. We would quite happily use the old app, very Frustrating!!!
Advise you look for a solution provider who thinks about customer needs and doesn't just chase Profits from ecom businesses.
Now the app stops working in the middle of trade requiring a newer iPad. Our existing solution has been working perfectly well for years, integrated with our Star M POP cash drawer and scanner. We would quite happily use the old app, very Frustrating!!!
Advise you look for a solution provider who thinks about customer needs and doesn't just chase Profits from ecom businesses.
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Feature in lightspeed app thats not working on ipad
How come “ print customer” button doesn't work on the ipad and works on any other device
Slow as….
Slow as …..
Label Printing not supported
Whyyyyyyyy?????? This is like the most basic functionality on any POS.
Update changed the colours
The most recent update has changed the colours from mellow greens and yellows to the harshest most vibrant pinks and blues. It’s horrible. The option for the old colours need to be brought back
Overpriced and poor customer service
Extremely poor customer support. If you need to get help beyond having someone read the documentation for you, call sales and pretend you’re a new customer. Otherwise, you’re on your own.
Continuous Improvement- Great App and Support
😀 😀 😀 I am very happy with Vend! My hats 🎩 off to Vend, their sales team and the technical team. Outstanding work!!
Vend, their developers and sales team have been great. We have been successfully using the Ipad version for eleven months. It is user-friendly, especially in the apple environment. There have been minor updates, and the operational time has been 99.999% of the time. I love the ability to allow for remote troubleshooting; as an owner, this allows for flexibility in taken necessary time off work and not needing to be present to help my staff with technical issues.
Vend’s software development is exceptional as they can work on integration and adapt to new programs with open coding. The app integration options are great, especially if you are a new business looking for a suite of products.
I like the fourteen-day trial that allowed you to play with every aspect of the software, like a test drive of a car, which I have not been able to find in other POS vendors in our barber/beauty industry.
A few times, I have experienced a few minor bugs after an update (like today). The technical team and their mobile development team had the necessary fix within minutes!! Technical response and service are outstanding. These bugs have never been with the core selling program, which means you can still run the front end of the business while they help troubleshoot the issues.
Vend, their developers and sales team have been great. We have been successfully using the Ipad version for eleven months. It is user-friendly, especially in the apple environment. There have been minor updates, and the operational time has been 99.999% of the time. I love the ability to allow for remote troubleshooting; as an owner, this allows for flexibility in taken necessary time off work and not needing to be present to help my staff with technical issues.
Vend’s software development is exceptional as they can work on integration and adapt to new programs with open coding. The app integration options are great, especially if you are a new business looking for a suite of products.
I like the fourteen-day trial that allowed you to play with every aspect of the software, like a test drive of a car, which I have not been able to find in other POS vendors in our barber/beauty industry.
A few times, I have experienced a few minor bugs after an update (like today). The technical team and their mobile development team had the necessary fix within minutes!! Technical response and service are outstanding. These bugs have never been with the core selling program, which means you can still run the front end of the business while they help troubleshoot the issues.
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Very frustrating paid POS
This is a very hard to use POS keeps crashing and extremely hard to use I can’t even add a single product on the POS app
New version keeps dropping printer connection
This shall be 1 star till its fixed
New patch
This new patch to Times New Roman has made the receipts so much less legible, it had led to the staff at my cafe making many more mistakes as a result of misreading receipts.
Please!!!!
Include a brief tutorial when rearranging the UI/UX, adding or Mr loving are, your channel- log, it makes it confusing for people who might not be as tech savvy as myself
Vend not working.
Doesn’t work on latest ios 12.1.3 version it crashes.
