Lightspeed Pocket (S) vs Lightspeed Retail (X)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lightspeed Pocket (S)
This app provides real-time business insights for retailers using Lightspeed Retail POS (S). Monitor sales, cashflow, and employee performance across multiple store locations. Receive timely notifications to address critical business needs and ensure stable operation.
- Multi-location management
- Real-time sales reporting
- Cashflow monitoring
- Sales target tracking
- Employee clock-in/out tracking
- Top-selling item identification
- Push notifications
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Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. Gain new insights into your business • Add as many store locations as you want and switch between them with ease • Access sales data from anywhere with real-time reporting • Monitor your registers and cashflow to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving • See which employees clock in and out and spot your top-selling items Enjoy speed and reliability • Receive push notifications when your store needs attention • Enjoy continuous stable app usage, even during your busiest periods Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform. Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.
Lightspeed Retail (X)
This point of sale system for iPad offers a modern interface to manage retail operations. It allows for untethered checkouts, flexible sales options, and real-time business insights. Integrates with hardware and other business solutions.
- Untethered checkout experience
- Flexible sales options (layaways, gift cards)
- Real-time reporting and insights
- Customizable sales and inventory reports
- Integration with hardware and software
- 24/7 customer support
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Lightspeed Retail POS is the most powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail POS is the #1 point of sale system that lets you run your business right from your iPad. Join 150,000+ customer locations worldwide who use Lightspeed’s award-winning one-stop commerce platform—no contracts, no commitment necessary. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process with Quick Keys and an easy search function • Run various types of promotions and discounts right from the app Serve your customers better • Make selling flexible with layaways, gift cards, on-account sales, and on-the-spot returns • Collect customer details using Lightspeed Retail POS to grow your database and personalize the shopping experience Gain new insights into your business • Access data from anywhere with real-time reporting • Create custom sales, inventory, and customer reports to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced waiting times in store • Enjoy continuous stable app usage even through your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful capabilities—including Lightspeed Payments and ecommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms, and more • Tap into Lightspeed’s open API to create bespoke apps and workflows that suit your business Free onboarding & 24/7 support • Enjoy award-winning customer support from our in-house team that’s available 24/7 • Get the undivided attention of a dedicated account manager • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.
Screenshots
Verdict
The clearest difference is rating: Lightspeed Pocket (S) at 4.7 against Lightspeed Retail (X)'s 3.0. Lightspeed Pocket (S) also leads on review sentiment (51% vs 18%) and ratings volume (6.5K vs 47). Lightspeed Retail (X)'s advantage is update cadence (every 9 days vs every 2 months) and monetization model (free vs ad-supported). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lightspeed Pocket (S) holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Lightspeed Pocket (S) has 6.5K ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 51% of Lightspeed Pocket (S)'s written reviews are positive against 18% of Lightspeed Retail (X)'s.
Lightspeed Pocket (S) ships an update every 2 months, Lightspeed Retail (X) every 9 days. The most recent releases landed on November 10, 2026 and November 11, 2026 respectively.
| Parameter | Lightspeed Pocket (S) | Lightspeed Retail (X) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (6.5K ratings) — better | 3.0 (47 ratings) |
| Positive reviews | 50.7% of reviews — better | 18.0% of reviews |
| Number of ratings | 6.5K — better | 47 |
| Update frequency | Every 2 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPad |
| Requires iOS | 15.1 — better | 17.5 |
| Further details — not scored | ||
| Size | 28 MB | 306 MB |
| Age rating | 4+ | 4+ |
| Developer | ShopKeep.com | Lightspeed Commerce Inc. |
Customer experience
Lightspeed Pocket (S)
Lightspeed Retail (X)
User reviews
Lightspeed Pocket (S)
From 6.5K App Store ratingsWhat we love
- 🚀 Convenient app to monitor business
- 💡 Useful for checking transactions and employee activities
- 👍 User-friendly and informative
Room to improve
- 🐛 Unreliable, crashes frequently
- 🔒 Shady billing practices, hidden fees
- 🔍 Limited features, lacking important functionality
- 🤖 Poor customer support, unresponsive to issues
Lightspeed Retail (X)
From 47 App Store ratingsWhat we love
- 👍 User-friendly on Apple devices
- 🚀 Fast and intuitive
- 💡 Great for business growth
- 💡 Good reporting features
- 💡 Integrates well with PayPal
Room to improve
- 😞 Expensive
- 😞 Poor customer support
- 😞 Unresponsive support team
- 😞 Long support response times
- 😞 Support can't solve issues
Bugs and requests
Lightspeed Pocket (S)
Reported bugs
4 issues- Login issues after device upgrades
- Data sync problems, missing/incorrect sales data
- Bluetooth connectivity problems with card readers
- App freezes and crashes
Requested features
6 requests- Accounting for sales tax
- Ability to view all clocked-in employees
- Sales breakdown by register
- Customizable receipts (logo, etc.)
- Kitchen display system integration
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- Customer receipt texting
Lightspeed Retail (X)
Reported bugs
36 issues- App and WISE Terminal doesn't display properly
- Latest update bricked the app
- Endless problems after Vend integration
- Bugs and errors riddle the app
- Scanner support is abysmal
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- App stops working in the middle of trade
- Print customer button doesn't work on iPad
- Label printing not supported
- Update changed the colors
- New version keeps dropping printer connection
- New patch made receipts less legible
- Doesn't work on latest iOS, crashes
- Tax issues, incorrectly manages tax
- Trial doesn't allow inventory addition
- Cannot delete inventory from trial
- Error when editing existing product
- Crashes all the time when trying to enter products
- Tag search stopped working
- App won't open
- Doesn't print properly after update
- Sell screen vanishes from dashboard menu
- Exits automatically on launch
- Rounding bug where tax is rounded up incorrectly
- Nothing works, logged out, cannot log back in
- Cannot reset password
- Crashes immediately on open
- App continues to run in background but crashes on open
- App needs to be more reliable
- Cannot launch on multiple iOS devices
- Crashes straight away when opened
- Screen lags, keyboard input delayed
- Frequently doubles the first keystroke
- Need to hit search icon every time to add product
- Not able to register, validation rejects web address
- Wont run on latest iPad version, wont start
- App update to vend register is glitchy and has constant crashes
Requested features
14 requests- Update WISE Terminal display
- Make app worth 5 stars with updates
- Support for non-Apple products
- Tutorial for UI/UX rearrangement
- Print customer button to work on iPad
Show 9 moreShow fewer
- Bring back old color options
- Allow inventory addition in trial
- Allow deletion of inventory from trial
- Fix product editing errors in trial
- Tag search to work again
- Add more items to free version
- Fix rounding bug in tax calculation
- Bring back search on main screen
- Allow 3 decimal places in quantity field
In-app purchases
Lightspeed Pocket (S)
No in-app purchases
Lightspeed Retail (X)
No in-app purchases
Questions
Is Lightspeed Pocket (S) free?
Is Lightspeed Retail (X) free?
Which has better reviews, Lightspeed Pocket (S) or Lightspeed Retail (X)?
Do Lightspeed Pocket (S) or Lightspeed Retail (X) have ads?
Which is updated more often, Lightspeed Pocket (S) or Lightspeed Retail (X)?
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