Comparison

Epson TM Utility vs Lightspeed Retail (X)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Epson TM Utility

This application facilitates wireless setup and configuration for compatible Epson receipt printers. It allows users to print sample and customized receipts, monitor printer status, and perform quick pairing via QR code.

Highlights
  • Wireless printer setup
  • Printer settings configuration
  • Print sample receipts
  • Print customized receipts
  • Monitor printer status
  • Quick pairing by QR code
  • Firmware update
Read full description

This app enables you to setup wireless connection, configure printer settings and print sample receipts from iPhone, iPad and iPod touch to a Epson receipt printer as below. Supported Printers -TM-H6000V -TM-L90 Liner-Free Label Printer Model -TM-L100 -TM-m10 -TM-m30 -TM-m30II -TM-m30II-H -TM-m30II-S -TM-m30II-SL -TM-m30II-NT -TM-m30III -TM-m30III-H -TM-m50 -TM-m50II -TM-m50II-H -TM-P20 -TM-P20II -TM-P60 -TM-P60II -TM-P80 -TM-P80II -TM-T20II -TM-T20II-m -TM-T20III -TM-T20IV -TM-T20IV-SP -TM-T70II -TM-T82III -TM-T82IV -TM-T88V -TM-T88VI -TM-T88VI-iHUB -TM-T88VII -TM-U220 Wi-Fi -TM-U220II Supported Customer Displays -DM-D30 -DM-D70 Features -Print sample receipt -Print customized receipt -Observe printer status -Configure printer settings -Quick pairing by QR code -Easy print by QR code -Easy print by iBeacon (TM-T88VI/TM-T88VI-iHUB/TM-H6000V) -Printer Settings Backup/Restore (TM-T20IV/TM-T20IV-SP/TM-T82IV/TM-T88VII/TM-L100/TM-P20II/TM-P80II/TM-m30III/TM-m30III-H/TM-m50II/TM-m50II-H/TM-U220II) -Setup wizard (Wireless LAN / Bluetooth) -Firmware update

About

Lightspeed Retail (X)

This iPad point of sale system empowers retailers to manage their business from anywhere. It offers flexible checkout options, enhanced customer service tools, and real-time business insights. Connect with hardware and integrate with other services for a comprehensive commerce solution.

Highlights
  • Mobile checkout
  • Customer management
  • Real-time reporting
  • Sales target tracking
  • Hardware integration
  • Third-party integrations
  • Open API
Features
Read full description

Lightspeed Retail POS is the most powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail POS is the #1 point of sale system that lets you run your business right from your iPad. Join 150,000+ customer locations worldwide who use Lightspeed’s award-winning one-stop commerce platform—no contracts, no commitment necessary. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process with Quick Keys and an easy search function • Run various types of promotions and discounts right from the app Serve your customers better • Make selling flexible with layaways, gift cards, on-account sales, and on-the-spot returns • Collect customer details using Lightspeed Retail POS to grow your database and personalize the shopping experience Gain new insights into your business • Access data from anywhere with real-time reporting • Create custom sales, inventory, and customer reports to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced waiting times in store • Enjoy continuous stable app usage even through your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful capabilities—including Lightspeed Payments and ecommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms, and more • Tap into Lightspeed’s open API to create bespoke apps and workflows that suit your business Free onboarding & 24/7 support • Enjoy award-winning customer support from our in-house team that’s available 24/7 • Get the undivided attention of a dedicated account manager • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

Screenshots

Epson TM Utility4 screens

Verdict

The call

The clearest difference is rating: Lightspeed Retail (X) at 3.0 against Epson TM Utility's 2.1. Lightspeed Retail (X) also leads on update cadence (every 9 days vs every 3 months) and ratings volume (47 vs 12). Epson TM Utility's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed Retail (X) holds the better App Store score, 3.0 against 2.1. Both are backed by a comparable volume of ratings — 12 and 47 respectively. Written reviews point the same way: 16% of Epson TM Utility's written reviews are positive against 18% of Lightspeed Retail (X)'s.

UpkeepUpdate frequency

Epson TM Utility ships an update every 3 months, Lightspeed Retail (X) every 9 days. Both last shipped on September 21, 2026.

Scorecard6 real differences · 4 level
Epson TM Utility versus Lightspeed Retail (X): the parameters behind the verdict, then further details
ParameterEpson TM UtilityLightspeed Retail (X)
PriceFreeFree
Rating2.1 (12 ratings)3.0 (47 ratings) — better
Positive reviews15.8% of reviews18.0% of reviews — better
Number of ratings1247 — better
Update frequencyEvery 3 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS12.1 — better17.5
Further details — not scored
Size35 MB303 MB
Age rating4+4+
DeveloperSeiko Epson CorporationLightspeed Commerce Inc.

Customer experience

Epson TM Utility

All ratings12 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews19 reviews
Positive15.8%
Neutral10.5%
Negative73.7%

Lightspeed Retail (X)

All ratings47 ratings
Positive46.8%
Neutral6.4%
Negative46.8%
Written reviews50 reviews
Positive18.0%
Neutral8.0%
Negative74.0%

In-app purchases

None

Epson TM Utility

No in-app purchases

None

Lightspeed Retail (X)

No in-app purchases

Questions

Is Epson TM Utility free?
Epson TM Utility is free to download, with no in-app purchases.
Is Lightspeed Retail (X) free?
Lightspeed Retail (X) is free to download, with no in-app purchases.
Which has better reviews, Epson TM Utility or Lightspeed Retail (X)?
Lightspeed Retail (X) is rated higher. Epson TM Utility averages 2.1 out of 5 from 12 ratings, while Lightspeed Retail (X) averages 3.0 from 47 ratings.
Do Epson TM Utility or Lightspeed Retail (X) have ads?
Neither Epson TM Utility nor Lightspeed Retail (X) shows ads.
Which is updated more often, Epson TM Utility or Lightspeed Retail (X)?
Epson TM Utility ships an update every 3 months, and Lightspeed Retail (X) every 9 days. Most recently, Epson TM Utility was updated on September 21, 2026 and Lightspeed Retail (X) on September 21, 2026.

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