Comparison

Derema Help vs IDS Service Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Derema Help

Access brand resources, including offline documents and training materials. Quickly find vendor websites, contact key personnel, and receive product launch updates. Share content via social media and project it to larger screens.

Highlights
  • Offline PDF storage and access
  • Quick website and contact links
  • Training and demonstration videos
  • New product launch notifications
  • Social media integration
  • Projection tool for larger screens
Features
Read full description

The official iOS app of the Derema Group. Allows for easy access to brands and their resources including offline access to documents. To download a document simply tap its icon and it will download. Tap again to view. DEREMA HELP FEATURES · Top of Mind - A tool that keeps Derema Group brands highly visible with distributor salespeople, dealers, and store personnel · Quick Website Access – Repeatable and easy to find access lanes to key vendor website resources · Training - Easier access to training and demonstration videos · Offline PDF Storage - Downloadable capability, filing protocol, and offline access of any PDF document (catalogs, application charts, brochures, rebate coupons, powerpoints, etc.) · Key Contact Links - Direct link access to key factory support personnel – orders, tech help, new product ideas, etc. · New Product Launch Vehicle – Built-in push communications ensure that new products, marketing, and tech bulletins reach their intended targets · Social Media Platform – Creates a Facebook/Twitter Social Media base network. Tweets can be used for product updates or vendor news. · Brand Customizable - An evolving communications platform to design future functions that are customizable to vendors (e.g. mobile version of Starbrite’s STARLINK form) · Projection Tool – Connect your smartphone or device to any monitor or TV, and display training, powerpoints, etc. to larger screens.

About

IDS Service Mobile

Empower service and parts employees to manage daily tasks remotely within a dealership. This app streamlines operations, boosts technician productivity, and accelerates customer checkouts by enabling on-the-spot payments and updates.

Highlights
  • Remote task management for service employees
  • Increase technician productivity
  • Clock in/out of labor lines
  • Update work orders on the go
  • Accelerate customer checkouts
  • Take credit card payments and signatures remotely
  • Attach photos to jobs and warranty claims
Features
Read full description

Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can! Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches. This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices. With this app, you will be able to: -------------------------------- - Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go. - Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster. Here’s what our customers had to say: -------------------------------------- “We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.” - Jeremy Ketelsen, Ketelsen RV. “One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.” - Carly Poole, Buckeye Marine.

Screenshots

Derema Help3 screens
IDS Service Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Derema Help at 100% against IDS Service Mobile's 21%. Derema Help also leads on rating (5.0 vs 1.9) and update cadence (every 4 weeks vs every 2 months). IDS Service Mobile's advantage is ratings volume (48 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Derema Help holds the better App Store score, 5.0 against 1.9. Both are backed by a comparable volume of ratings — 12 and 48 respectively. Written reviews point the same way: 100% of Derema Help's written reviews are positive against 21% of IDS Service Mobile's.

UpkeepUpdate frequency

Derema Help ships an update every 4 weeks, IDS Service Mobile every 2 months. The most recent releases landed on October 5, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
Derema Help versus IDS Service Mobile: the parameters behind the verdict, then further details
ParameterDerema HelpIDS Service Mobile
PriceFreeFree
Rating5.0 (12 ratings) — better1.9 (48 ratings)
Positive reviews100.0% of reviews — better21.1% of reviews
Number of ratings1248 — better
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.5
Further details — not scored
Size20 MB82 MB
Age rating4+4+
DeveloperDerema GroupIntegrated Dealer Systems Inc.

Customer experience

Derema Help

All ratings12 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

IDS Service Mobile

All ratings48 ratings
Positive20.8%
Neutral0.0%
Negative79.2%
Written reviews19 reviews
Positive21.1%
Neutral0.0%
Negative78.9%

In-app purchases

None

Derema Help

No in-app purchases

None

IDS Service Mobile

No in-app purchases

Questions

Is Derema Help free?
Derema Help is free to download, with no in-app purchases.
Is IDS Service Mobile free?
IDS Service Mobile is free to download, with no in-app purchases.
Which has better reviews, Derema Help or IDS Service Mobile?
Derema Help is rated higher. Derema Help averages 5.0 out of 5 from 12 ratings, while IDS Service Mobile averages 1.9 from 48 ratings.
Do Derema Help or IDS Service Mobile have ads?
Neither Derema Help nor IDS Service Mobile shows ads.
Which is updated more often, Derema Help or IDS Service Mobile?
Derema Help ships an update every 4 weeks, and IDS Service Mobile every 2 months. Most recently, Derema Help was updated on October 5, 2026 and IDS Service Mobile on October 25, 2026.

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