CRM Analytics vs Vendor Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CRM Analytics
Access your Salesforce data and gain insights on the go. This app provides Einstein-powered predictions and actionable analytics for Sales Cloud and Service Cloud users, enhancing productivity and business growth.
- Mobile Salesforce data access
- Einstein-powered predictions
- Actionable analytics
- Sales Cloud and Service Cloud integration
- Interactive sample apps
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CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same. Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!
Vendor Access
Streamline vendor credentialing and hospital access. Upload documents, sign policies, and manage appointments directly from your phone. The app uses geofencing and Bluetooth to automate check-in/out and activate smart badges.
- Document upload
- Digital policy signing
- Geofenced hospital check-in/out
- Smart badge LED control
- Appointment management
- Background operation
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As a vendor, TrueAccess simplifies the credentialing process by allowing you to upload all required documents and sign all hospital policies entirely with your phone. It provides a more efficient way to check in and out of contracted hospitals. You no longer have to look for a kiosk or print a badge. The application uses geofencing to determine when you enter the hospital and then determines if you have authorization to be there at that time. If so, it connects to your smart-badge by Bluetooth and turns the badge LED indicator green. It turns the LED off when you leave. The app functions in the foreground and background. This enables the badge to function without the need to open the app each time you enter or leave a hospital. In some cases you may need an appointment for access to the hospital and if so, it can be made and managed using the app. TrueAccess is a healthcare technology company providing simplified and secure vendor management. Our mission is to improve processes with creative thinking and quality products.
Screenshots
Verdict
The clearest difference is review sentiment: CRM Analytics at 87% against Vendor Access's 25%. CRM Analytics also leads on rating (4.8 vs 2.8) and ratings volume (1.3K vs 20). Vendor Access's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM Analytics holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: CRM Analytics has 1.3K ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 87% of CRM Analytics's written reviews are positive against 25% of Vendor Access's.
CRM Analytics ships an update every 2 months, Vendor Access every 3 weeks. The most recent releases landed on October 7, 2026 and October 4, 2026 respectively.
| Parameter | CRM Analytics | Vendor Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.3K ratings) — better | 2.8 (20 ratings) |
| Positive reviews | 87.0% of reviews — better | 25.0% of reviews |
| Number of ratings | 1.3K — better | 20 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 99 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | TrueAccess |
Customer experience
CRM Analytics
Vendor Access
Bugs and requests
CRM Analytics
Reported bugs
3 issues- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off
Requested features
3 requests- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard
Vendor Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CRM Analytics
No in-app purchases
Vendor Access
No in-app purchases
Questions
Is CRM Analytics free?
Is Vendor Access free?
Which has better reviews, CRM Analytics or Vendor Access?
Do CRM Analytics or Vendor Access have ads?
Which is updated more often, CRM Analytics or Vendor Access?
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