Comparison

PCS vs itel NOW

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PCS

Access critical catastrophe data and plan operations from any location. Track weather events, manage claims, and share vital information with industry professionals. Stay informed and coordinate effectively during emergencies.

Highlights
  • Real-time catastrophe data access
  • Weather event tracking
  • Claims operation management
  • Photo and video sharing
  • Push notifications
  • 24/7 severe weather bulletins
Read full description

Immediately get PCS data from wherever you are to plan and coordinate activities during a catastrophe. Regardless of whether you are on the road, in the field or at the office, you can quickly determine how to scale your operations. At the touch of a button, you are able to access the vital information you need to get right down to business. Use your PCS login credentials one time, and you can track all weather events as they unfold. Manage your claims operation anytime, anywhere through push notifications and easy access to: -Daily Severe Weather, Cat Bulletins, Storm and Event Tracking, available 24/7. -Share and view photos, videos and catastrophe details from current events with PCS and the insurance industry. PCS is committed to providing you with the easiest and most convenient ways to access mission critical data.

About

itel NOW

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

Highlights
  • Streamlined claims workflow
  • Video guidance for photo and measurement submission
  • Checklist and icons for photo review
  • Progress feedback on test submissions
  • Intuitive navigation
  • In-app material testing (carpet, wood, vinyl, siding, roofing)
  • Option to send physical samples
Features
Read full description

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

Screenshots

PCS4 screens
itel NOW4 screens

Verdict

The call

The clearest difference is rating: PCS at 5.0 against itel NOW's 4.0. PCS also leads on iOS requirement (14.1 vs 17.0). itel NOW's advantage is ratings volume (2K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PCS holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

PCS ships an update every 2 months, itel NOW every 6 weeks. The most recent releases landed on October 15, 2026 and October 18, 2026 respectively.

Scorecard3 real differences · 7 level
PCS versus itel NOW: the parameters behind the verdict, then further details
ParameterPCSitel NOW
PriceFreeFree
Rating5.0 (2 ratings) — better4.0 (2K ratings)
Positive reviews—17.6% of reviews
Number of ratings22K — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.1 — better17.0
Further details — not scored
Size4 MB149 MB
Age rating4+4+
DeveloperVerisk AnalyticsITEL Laboratories, Inc.

Customer experience

PCS

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

itel NOW

All ratings1,970 ratings
Positive74.6%
Neutral4.5%
Negative20.9%
Written reviews51 reviews
Positive17.6%
Neutral5.9%
Negative76.5%

In-app purchases

None

PCS

No in-app purchases

None

itel NOW

No in-app purchases

Questions

Is PCS free?
PCS is free to download, with no in-app purchases.
Is itel NOW free?
itel NOW is free to download, with no in-app purchases.
Which has better reviews, PCS or itel NOW?
PCS is rated higher. PCS averages 5.0 out of 5 from 2 ratings, while itel NOW averages 4.0 from 2K ratings.
Do PCS or itel NOW have ads?
Neither PCS nor itel NOW shows ads.
Which is updated more often, PCS or itel NOW?
PCS ships an update every 2 months, and itel NOW every 6 weeks. Most recently, PCS was updated on October 15, 2026 and itel NOW on October 18, 2026.

Other comparisons