Procurement for EBS vs SAP Field Service Management

With Oracle Mobile Procurement for Oracle E-Business, buyers and purchasing users can monitor purchase orders and take action on the go. - Track purchase orders requiring attention (on hold, rejected, delayed, pending approval) and drill into details - Search purchase orders based on key attributes (supplier, item, requestor, buyer, dates, etc.) - View purchase order, approvers, lines, shipments, distribution and requester details - Monitor alerts for shipment delays - Collaborate in transaction context using device features like email, phone, and text Oracle Mobile Procurement for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle Purchasing, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com. Note: Oracle Mobile Procurement for Oracle E-Business Suite is available in the following languages: Brazilian Portuguese, Canadian French, Dutch, English, French, German, Italian, Japanese, Latin American Spanish, Simplified Chinese, and Spanish.

Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service. BENEFITS · Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs · Real time optimization for better utilization in dynamic service environments · Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot · Highly flexible checklist improving MTTR · Improved visibility for real customer satisfaction and loyalty · Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing · Reduced administrative costs associated with time-consuming paperwork or debriefing work orders · Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing · Full offline support when out of mobile coverage gives you true mobility