TELUS Business Connect™ vs CFC Response
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TELUS Business Connect™
This unified app offers team messaging, video conferencing, and phone calling for seamless remote collaboration. It enables real-time communication, file sharing, task management, and HD calls with business caller ID. Stay connected and productive from anywhere.
- Team messaging with file sharing
- Real-time video conferencing
- HD business phone calls
- SMS from business number
- Online faxing from mobile
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Unified App description: Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone calling solution. You and your team can stay more connected, focused, and productive while staying home and keeping your social distances. Here’s how we help teams stay efficient during this time: Collaborate with superior team messaging Message individuals or teams in real time to stay connected and bring remote workers together. Easily collaborate with file sharing, task management, and a shared calendar. Stay connected with seamless video meetings Launch video meetings directly from the app for real-time collaboration with screen sharing, chat, and markup tools. Make HD calls with an enterprise phone system Get HD voice quality, call forwarding, and advanced call features all while displaying your business number as your caller ID. Use Wi-Fi, carrier minutes, or cellular data on any mobile device. Use SMS for on-the-go communication Send and receive text messages using SMS from your business number to communicate with clients and coworkers on the spot. Send a fax from anywhere Send files through your mobile device with secure and easy online faxing. Attach files from Dropbox, Box, Google Drive, or any Microsoft Office application, or submit faxes online via email.
CFC Response
This app provides policyholders with tools and expert support for cyber attack prevention and rapid response. It offers real-time threat alerts, security tools like dark web monitoring, and direct access to cyber experts for incident reporting.
- Real-time critical threat alerts
- Dark web monitoring
- Phishing simulations
- Deep scanning
- Direct expert access
- Rapid incident reporting
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Your CFC cyber policy companion The CFC Response app gives policyholders instant access to powerful tools and expert support to help prevent cyber attacks and respond fast when they happen. Stay ahead with real-time critical threat alerts, exclusive security tools like dark web monitoring, phishing simulations, and deep scanning, plus direct access to our cyber experts and rapid incident reporting. Updated early 2026: Now with a more user-friendly design, secure access, enhanced cyber security tools with improved visibility into monitored domains, and clearer technical advice through critical threat notifications and an upgraded ‘Ask the Expert’ chat. Download today and get the most out of your cyber insurance policy.
Screenshots
Verdict
The clearest difference is rating: TELUS Business Connect™ at 4.3 against CFC Response's 3.0. TELUS Business Connect™ also leads on review sentiment (13% vs 0%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TELUS Business Connect™ holds the better App Store score, 4.3 against 3.0. Both are backed by a comparable volume of ratings — 3 and 4 respectively. Written reviews point the same way: 13% of TELUS Business Connect™'s written reviews are positive against 0% of CFC Response's.
TELUS Business Connect™ ships an update every 3 months, CFC Response every 2 months. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.
| Parameter | TELUS Business Connect™ | CFC Response |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (3 ratings) — better | 3.0 (4 ratings) |
| Positive reviews | 12.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 3 | 4 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 325 MB | 50 MB |
| Age rating | 17+ | 4+ |
| Developer | TELUS Communications Inc. | CFC Underwriting |
Customer experience
TELUS Business Connect™
CFC Response
Bugs and requests
TELUS Business Connect™
Reported bugs
49 issues- Desktop app defaults to taking over calls
- Texts show as undelivered when they are sent
- Network failures preventing sign-out
- App does not send notifications for calls or missed calls
- Sound volume is significantly lower than iPhone app
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- Cannot send texts from the iOS app
- App drops calls without warning
- App shuts down unexpectedly
- Calls come through when logged out of the app
- Notifications are duplicated or tripled
- Some features only configurable via desktop browser
- Caller ID shows only city, not phone number
- Constant robo/spam calls after installing app
- Login prompt issues causing lost clients
- Incapable of hearing or speaking when call is answered
- App crashes constantly, requires reinstallation
- Incoming calls not ringing or missed
- Calls drop frequently, especially incoming
- App doesn't ring, notifies of missed calls hours later
- Phone just not ringing at all
- Technical support unable to resolve issues
- Constant network error upon sign-in after reinstallation
- App is mangled and barely works
- Text messages sent to email inbox instead of messages
- App crashes constantly, needs frequent reinstallation
- Cannot answer with hearing aids after iOS 16 update
- Texts not coming through, attempts to send for days
- Missing billing integration, requires browser login
- Calls are ridiculously quiet
- Cannot hear or be heard for first 10-15 seconds of a call
- App doesn't work after update, calls not coming in
- Messaging not working, notifications received but messages not visible
- Calls not coming to the app after update
- New version not working on iPad
- Calls not forwarded to app after update
- Update broke login functionality
- New update prevents disconnecting call integration
- Recent update causes incoming calls and texts to stop working
- Calls not coming in since the update
- Messaging not working
- Fail, doesn't work since the update
- New version not working on iPad
- Bug, calls not forwarded since the update
- Invites sent from personal email instead of work email
- Requires calendar access to create meetings
- Voicemail only plays on iPhone speakers
- App crashes occasionally
- Some glitches need to be fixed
- Do not disturb option not working
Requested features
10 requests- Implement RCS technology for SMS
- Improve media quality for texts (GIFs, pictures, videos)
- Implement Dark Mode
- Allow users to choose their own ringtones or system tones
- Integrate with Apple Watch for calls
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- Separate business and personal billing accounts
- Provide a service status page for BizConnect
- Allow users to disable call integration with phone log
- Improve user interface for easier navigation
- Fix issue with invites being sent from incorrect email addresses
CFC Response
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TELUS Business Connect™
No in-app purchases
CFC Response
No in-app purchases
