Comparison

Deep Freeze CloudAdministrator vs Atera

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Deep Freeze CloudAdministrator

Manage and control multiple computers remotely from your mobile device. Freeze, thaw, reboot, and deploy services on endpoints by scanning QR codes. Receive security threat notifications and organize devices with custom tags.

Highlights
  • Remote computer management
  • Freeze/Thaw computers
  • QR code deployment
  • On-demand actions
  • Push notifications
  • Computer filtering and search
  • Site switching
Read full description

The Faronics Deep Freeze Cloud Administrator app lets you manage the Deep Freeze Cloud from your iOS device, letting you easily Freeze/Thaw multiple computers. Deploy services on new computers by simply scanning a QR code with this app on the local computer. With the Deep Freeze Cloud Administrators app, you can: * Manage all computers available under the Computers and Deep Freeze On Demand page from the comfort of your mobile device. * Perform on demand actions on multiple computers such as Reboot Frozen, Reboot Thawed, Wakeup, Restart, Shutdown, Run Windows Update, Send Message, and Add Tags. *Receive push notifications for various levels of security threats occurring on endpoints. *Filter Deep Freeze computers by Frozen and Thawed status. *Filter computers by the tags assigned to them. *Search for computers by their details, tags, assigned policies or groups. *Securely sign-in to the cloud console without ever having to enter credentials on any computer by scanning a QR code at deepfreeze.com/connect. *Securely Download and install Deep Freeze Cloud services on new computers by simply scanning a QR code. *Refresh the Policy applied to the computer without having to wait for the next check in (heartbeat). *Organize and manage your computers by tagging them with normal, ticket, and location tags. *Review computer information such as operating system, IP address, Deep Freeze status, assigned policies, groups, and tags. *Switch between different Sites with just one click from the swipe menu. Want to wish for something new? Make a wish right from the app by submitting your feedback. Some features of this app requires the Deep Freeze Cloud Agent to be installed on the computer. Faronics Deep Freeze makes PCs indestructible. It protects endpoints by Freezing the desired configuration set by the IT Admin. Deep Freeze Cloud takes PC management, data protection, asset administration, power management to the next level. Now be in control of your IT assets, anytime and anywhere. Don't have an account? Sign up @ www.deepfreeze.com.

About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

Screenshots

Deep Freeze CloudAdministrator4 screens
Atera4 screens

Verdict

The call

The clearest difference is rating: Deep Freeze CloudAdministrator at 3.8 against Atera's 1.6. Deep Freeze CloudAdministrator also leads on monetization model (free vs freemium) and iOS requirement (13.0 vs 15.0). Atera's advantage is update cadence (every 6 weeks vs every 5 months) and ratings volume (113 vs 4). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Deep Freeze CloudAdministrator holds the better App Store score, 3.8 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 0% of Deep Freeze CloudAdministrator's written reviews are positive against 10% of Atera's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Deep Freeze CloudAdministrator ships an update every 5 months, Atera every 6 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 4 level
Deep Freeze CloudAdministrator versus Atera: the parameters behind the verdict, then further details
ParameterDeep Freeze CloudAdministratorAtera
PriceFreeFree
Rating3.8 (4 ratings) — better1.6 (113 ratings)
Positive reviews0.0% of reviews9.7% of reviews — better
Number of ratings4113 — better
Update frequencyEvery 5 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size6 MB71 MB
Age rating4+4+
DeveloperFaronicsAtera Networks LTD.

Customer experience

Deep Freeze CloudAdministrator

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Atera

All ratings113 ratings
Positive10.6%
Neutral6.2%
Negative83.2%
Written reviews93 reviews
Positive9.7%
Neutral6.5%
Negative83.9%

Bugs and requests

Deep Freeze CloudAdministrator

Not enough reviews yet to summarise bugs or requests.

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

In-app purchases

None

Deep Freeze CloudAdministrator

No in-app purchases

None

Atera

No in-app purchases

Questions

Is Deep Freeze CloudAdministrator free?
Deep Freeze CloudAdministrator is free to download, with no in-app purchases.
Is Atera free?
Atera is free to download, with no in-app purchases.
Which has better reviews, Deep Freeze CloudAdministrator or Atera?
Deep Freeze CloudAdministrator is rated higher. Deep Freeze CloudAdministrator averages 3.8 out of 5 from 4 ratings, while Atera averages 1.6 from 113 ratings.
Do Deep Freeze CloudAdministrator or Atera have ads?
Neither Deep Freeze CloudAdministrator nor Atera shows ads.
Which is updated more often, Deep Freeze CloudAdministrator or Atera?
Deep Freeze CloudAdministrator ships an update every 5 months, and Atera every 6 weeks. Most recently, Deep Freeze CloudAdministrator was updated on November 1, 2026 and Atera on November 3, 2026.

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