Comparison

Miele app vs Shelly Smart Control

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Miele app

Control your Miele appliances remotely, monitor their status, and receive notifications. Get insights into usage, find recipes, and access troubleshooting guides. The app also features an in-app shop for accessories.

Highlights
  • Mobile appliance control
  • Appliance status monitoring
  • Program notifications
  • Usage and consumption data
  • Smart assistance systems
  • In-app shop for accessories
  • Remote software updates
Features
Read full description

Your perfect companion: The Miele app gives you mobile control of your Miele domestic appliances and lets you keep track of everything – whether you are traveling or at home. Miele app highlights: • Mobile control of domestic appliances: operate your domestic appliances conveniently via the app. This means you can access your washing machine, dishwasher, or oven at any time and select the program, the start pre-selection or other options, for example. • Request the appliance status: can I add more laundry? How long does the program have left to run? With the app, you can keep an eye on your appliances at all times. • Receive notifications: If you activate notifications, the app will inform you when your dishwashing program has finished or when your laundry is ready. • Transparent usage and consumption data: Get information about your personal water and electricity consumption, as well as tips on using your appliances more sustainably. • Achieve perfect results: Smart assistance systems will help you to select the right washing/dishwashing program or make the perfect cup of coffee. • Smart support for your appliances: Resolve problems quickly on your own. The Miele app will show you appliance faults as well as the most common causes of faults, including step-by-step troubleshooting instructions. • Miele in-app shop: Find the right cleaning products and accessories for your Miele appliances quickly and easily in the Miele app and order with just a few taps. Download the Miele app now and discover the added value of a networked home. RemoteUpdate – always up to date Want to keep the effort of maintaining up-to-date networked domestic appliances to a minimum? No problem, thanks to our RemoteUpdate function. Software updates appear automatically when they are available and can be installed if desired. Consumption Dashboard – transparent usage and consumption data Keep an eye on your water and energy consumption at all times. The Consumption Dashboard shows your consumption values after every program cycle, provides tips on how to use your dishwasher and washing machine more sustainably, and gives you an individual monthly report. Get to know your appliances better and look after your wallet and the environment at the same time. Washing assistant – achieve perfect wash results Can you achieve perfect cleaning results without being a laundry expert? No problem with the Miele app! The washing assistant in the Miele app will give you advice and help you find the perfect program for your laundry. You can start the recommended program straight from the Miele app. Recipes – discover culinary worlds The Miele app turns cooking into a journey of culinary discovery. Find inspiration for delicious, sustainable recipes so you can cook and bake for any occasion. CookAssist – the secret to perfect roasting results Miele CookAssist not only helps you to cook the perfect steak, it is also available for a wide range of other dishes. Thanks to the step-by-step instructions in the Miele app, temperatures and cooking durations are automatically transferred to the TempControl cooktop. All you need to do is confirm the settings. Download the Miele app now and enjoy the full Miele experience. Demonstration mode – try out the Miele app even without any Miele domestic appliances The demonstration mode in the Miele app provides a first impression of the range of possibilities for this app even if you do not yet have any network-enabled Miele domestic appliances. Important information for use: This is a separate digital offer from Miele & Cie. KG. The range of functions can vary depending on the model and the country. Acceptance of the Terms and Conditions and Privacy Policy for Miele digital products & services in the Miele app required. Miele reserves the right to change or discontinue the digital offer at any time.

About

Shelly Smart Control

Remotely monitor and control smart home devices from anywhere, either through the cloud or your local network. Manage lights, appliances, and sensors, and create custom automation scenes. Supports Wi-Fi, Bluetooth, and LAN connectivity for seamless integration.

Highlights
  • Remote device control
  • Local network control
  • Device monitoring
  • Custom scheduling
  • Scene creation
  • Energy consumption monitoring
  • Real-time alerts
Features
Read full description

This app offers the possibility to control all Shelly devices remotely. You can monitor and control your devices from anywhere (by using the cloud option) or, if you do not want the Cloud option, you will still be able to monitor and control your devices from within your local network. Shelly devices do not need to be connected to the cloud or to send data there. The Shelly Home Automation portfolio includes a variety of relay switches, sensors, plugs, bulbs, and other controllers, all connected and controlled through your Wi-Fi network. The new Shelly Plus and Shelly Pro lines of products additionally support Bluetooth connectivity for faster device inclusion and communication, and the new Shelly Pro line offers LAN and Wi-Fi usage simultaneously. The entire Shelly portfolio is available at https://shelly.cloud/ Shelly devices are suitable to control lights, garage doors, curtains, window blinds, or other appliances, trigger actions based on certain parameters from sensor devices. Devices provide near real time notification on changes of the parameters they are measuring - energy consumption, temperature other environment values. All Shelly devices have: - Embedded Web server - Wi-Fi control and connectivity - APIs for observation and control A user account is required to access, include, and control Shelly devices through the application. Once Shelly account is registered, you can: - Connect the devices to an existing W-Fi network or use their Access Point mode locally to control other Shelly devices; - Include, manage, and operate as many Shelly devices as you need; - Configure devices and manage individual settings on every device; - Configure custom scheduling for automatic actions; - Create personalized rooms for more convenient organising and control of the devices; - Define custom Groups of devices to control multiple devices with one command within the app; - Build simple and complex scenes by combining Shelly devices to trigger certain actions in your home automation; - Monitor current and past electrical power consumption of the electrical circuit(s) and loads (for Shelly devices equipped with Power-measuring capabilities); - Build complex automation solutions for improved energy and operational efficiency; - Receive real time alerts and notifications based on your preference. Shelly devices are compatible with other widely used both local and cloud-based home automation platforms like Google Home or Alexa.

Screenshots

Miele app4 screens
Shelly Smart Control4 screens

Verdict

The call

The clearest difference is rating: Miele app at 4.1 against Shelly Smart Control's 3.1. Miele app also leads on ratings volume (3.7K vs 90). Shelly Smart Control's advantage is review sentiment (48% vs 21%) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Miele app holds the better App Store score, 4.1 against 3.1. That said, the two scores are not equally well evidenced: Miele app has 3.7K ratings behind it against 90, so its average is the more settled of the two. Written reviews complicate that: 21% of Miele app's written reviews are positive against 48% of Shelly Smart Control's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Miele app ships an update every 2 months, Shelly Smart Control every 2 weeks. Both last shipped on November 11, 2026.

Scorecard4 real differences · 6 level
Miele app versus Shelly Smart Control: the parameters behind the verdict, then further details
ParameterMiele appShelly Smart Control
PriceFreeFree
Rating4.1 (3.7K ratings) — better3.1 (90 ratings)
Positive reviews21.0% of reviews47.6% of reviews — better
Number of ratings3.7K — better90
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS15.015.0
Further details — not scored
Size391 MB258 MB
Age rating12+4+
DeveloperMiele & Cie. KGSHELLY EUROPE EOOD

Customer experience

Miele app

All ratings3,662 ratings
Positive76.9%
Neutral4.3%
Negative18.8%
Written reviews1,124 reviews
Positive21.0%
Neutral9.4%
Negative69.6%

Shelly Smart Control

All ratings89 ratings
Positive50.6%
Neutral9.0%
Negative40.4%
Written reviews147 reviews
Positive47.6%
Neutral12.9%
Negative39.5%

Bugs and requests

Miele app

Reported bugs

4 issues
  • Cannot log in or create account
  • Appliances disappear from app
  • Delayed start function not working
  • Incorrect temperature/time reporting

Requested features

4 requests
  • Add ability to turn off end-of-cycle beeping
  • Improve TwinDos detergent level tracking
  • Allow remote start/stop of appliances
  • Integrate with smart home platforms

Shelly Smart Control

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Miele app

No in-app purchases

None

Shelly Smart Control

No in-app purchases

Questions

Is Miele app free?
Miele app is free to download, with no in-app purchases.
Is Shelly Smart Control free?
Shelly Smart Control is free to download, with no in-app purchases.
Which has better reviews, Miele app or Shelly Smart Control?
Miele app is rated higher. Miele app averages 4.1 out of 5 from 3.7K ratings, while Shelly Smart Control averages 3.1 from 90 ratings.
Do Miele app or Shelly Smart Control have ads?
Neither Miele app nor Shelly Smart Control shows ads.
Which is updated more often, Miele app or Shelly Smart Control?
Miele app ships an update every 2 months, and Shelly Smart Control every 2 weeks. Most recently, Miele app was updated on November 11, 2026 and Shelly Smart Control on November 11, 2026.

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