App crashed lost rooms
Am a longtime user of the Shelly Smart Control on the iOS. The devices just stopped being recognized and lost all connectivity. Logged out and back in to get a sinning wheel. Closed out the app and reopened. Saw that I lost all my rooms and had no devices. Tried to update the app same result. Tried to delete and uninstall with the same result. The web interface is the same. The app finds the existing devices and goes through the inclusion process but the app cannot create a room, therefore, cannot add the device. Luckily I have Home Assistant to control the devices (which are great), the app however is broken.
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Frustrating Device Onboarding & Clunky App Experience
The hardware itself works once you fight through the setup, but the Shelly app is a frustrating mess 🚮🗑️.
Onboarding devices is a headache. Battery sensors like the Flood drop off and go to sleep before finishing their initial cloud connection, leaving setup stuck.
Meanwhile, on relays like the 1PM, basic functions like setting up a Wi-Fi network do not work properly.
To get simple settings to actually stick, you constantly have to bypass the app completely and configure devices directly through a local web browser. The menus are counterintuitive, cloud handshakes fail routinely, and the app leaves you doing all the heavy lifting manually. Unless you enjoy digging into IP addresses and web interfaces just to make a switch work, stay away.
I purchased several devices thinking I finally found a good solution and I was completely wrong. Will likely get a refund for everything.
Onboarding devices is a headache. Battery sensors like the Flood drop off and go to sleep before finishing their initial cloud connection, leaving setup stuck.
Meanwhile, on relays like the 1PM, basic functions like setting up a Wi-Fi network do not work properly.
To get simple settings to actually stick, you constantly have to bypass the app completely and configure devices directly through a local web browser. The menus are counterintuitive, cloud handshakes fail routinely, and the app leaves you doing all the heavy lifting manually. Unless you enjoy digging into IP addresses and web interfaces just to make a switch work, stay away.
I purchased several devices thinking I finally found a good solution and I was completely wrong. Will likely get a refund for everything.
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Widgets ne marchent plus
Les widgets n’affichent plus désormais de contenu. Et lorsqu’on les recrée, ils ne proposent plus aucun choix: ni de pièce, ni de d’appareil. Dommage, parce que l’application est vraiment bien sinon.
AppleWatch ne fonctionne plus
Application riche beaucoup de fonctionnalités dispo sur de multiples supports dont l’Apple Watch jusqu’à la dernière mise à jour / vraiment dommage je m’en servais régulièrement / toujours difficile de comprendre comment une mise à jour est publié avec une dégradation de fonction / j’ai attendu avant de publier sachant que Shelly est assez réactif mais ce n’est pas le cas cette fois / reste à patienter et espérer
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Amélioration
Belle intégration avec des possibilités de gestion, mais dommage que l’on ne puisse pas faire des scénarios sur la consommation (Wh ou kWh). Seule la puissance est disponible. Et puis il manque une caméra Shelly ou l’intégration d’une caméra compatible, pour compléter les dispositifs de surveillance. Il serait intéressant pour le CarPlay de pouvoir gérer les alarmes.
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Response from developer
Merci pour vos commentaires constructifs ! Nous sommes ravis que l'intégration vous plaise et apprécions vos suggestions pour l'avenir. Votre retour est précieux et nous encourage à continuer d'améliorer l'expérience utilisateur.
Problème Apple Watch
Impossible de contrôler les équipements depuis l’Apple Watch depuis la dernière mise à jour
Widget plus fonctionnel
Depuis la dernière mise à jour, les widgets ne sont plus fonctionnels, même après leur suppression être recréation, on ne peut plus choisir de sensor ni de scène.
Needs customizable button sizes
Love my Shelly. Using it for automated garage door functionality since mine is so old it doesn’t have app support to open/close it. My only complaint is that you can’t change the button size or make Shortcuts with iPhone to open/close it. I ride a bike and trying to hit the tiny button with gloves on is a pita…
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AI Breakdown
I don’t like the AI breakdown tab at energy page, absolutely useless because it not working just says always “try later”, but the next item “history” is very useful, but the AI thing just pushes away this menu tab from the screen, and scrolling the tabs unfortunately not working too good. It will be a good idea to have option to change order of this top tabs and/or remove the ones that you don’t want to see. Overall the app is good and very well designed, but please do something with the mentioned problem.
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Useless
Works well on my Android phone. Won’t let me sign in to my account on my iPad so it’s just wasted space.
Unreliable at best
If you use these for your garage opener and garage lights, get used to getting locked in and spending time in the dark more often then you’d ever like.
Overall just really spotty and unreliable, even with top WiFi equipment. I feel it used to work better accounted years ago.
Overall just really spotty and unreliable, even with top WiFi equipment. I feel it used to work better accounted years ago.
Nothing works
So bad I thought the device was defective. Or Shelly was having an outage. I was excited to
Get this working from what I was reading on Reddit and some YouTube videos. Went to micro center and grabbed one for my project. Got home wired it up downloaded the app and literally not a single component of this app is working properly. Including sign up and logging it.
Signup put in my account details which was slow and laggy. Finally get that done and go to log in says my password is incorrect. Do a password reset login starts. Sits on the logging in page no response or change. Force close the app and re open its logged in. Ok great
Go to verify my email get an error “something went wrong”
Go to add the device I can find it on Bluetooth get to the step to connect to my WiFi put in the password but nothing happens. Eventually error pops up device time out. It just sits there circles looking for WiFi network and circles for the next button after putting in my WiFi password.
Try again adding it by connecting to the on device WiFi that just comes up error saying device not found or the adding process just closes no error.
Add a room to the home opens up type the name pick a picture hit save sits there for a second closes and no room was added. Went to my computer login to the Shelly cloud website add the room. Go back to my app no room shows up. No sync
I mean come on guys
Finally get the device connected it by connecting to the device AP and going to the onboard web interface and toggle on WiFi 2 and put in the password for my WiFi. Hit save and it connects to my network.
That’s where I stopped for the night. Figures a 30 minute install to get it connected to power and hook up the relay and set up in the app would turn into an hours long battle. App is still not working properly next morning but I’ll try and see what I can do from the web interface without using the app today for day 2.
Get this working from what I was reading on Reddit and some YouTube videos. Went to micro center and grabbed one for my project. Got home wired it up downloaded the app and literally not a single component of this app is working properly. Including sign up and logging it.
Signup put in my account details which was slow and laggy. Finally get that done and go to log in says my password is incorrect. Do a password reset login starts. Sits on the logging in page no response or change. Force close the app and re open its logged in. Ok great
Go to verify my email get an error “something went wrong”
Go to add the device I can find it on Bluetooth get to the step to connect to my WiFi put in the password but nothing happens. Eventually error pops up device time out. It just sits there circles looking for WiFi network and circles for the next button after putting in my WiFi password.
Try again adding it by connecting to the on device WiFi that just comes up error saying device not found or the adding process just closes no error.
Add a room to the home opens up type the name pick a picture hit save sits there for a second closes and no room was added. Went to my computer login to the Shelly cloud website add the room. Go back to my app no room shows up. No sync
I mean come on guys
Finally get the device connected it by connecting to the device AP and going to the onboard web interface and toggle on WiFi 2 and put in the password for my WiFi. Hit save and it connects to my network.
That’s where I stopped for the night. Figures a 30 minute install to get it connected to power and hook up the relay and set up in the app would turn into an hours long battle. App is still not working properly next morning but I’ll try and see what I can do from the web interface without using the app today for day 2.
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Why do I have to signup to use the app?
I was unable to use the app because it forces me to sign up before using it. I do not see any reason to do so. I just want to setup my devices and use the locally. I will have to do it wo the out the app.
Raccourci shelly plus fonctionnel depuis la dernière mise a jour
Bonjour, J’utilisais un raccourci crée dans l’application raccourci de l’iphone pour commander vocalement celui çi soit par siri (en utilisant le nom donné à ce raccourci, soit , après avoir ajouter le raccourci sur l’apple watch, d’exécuter ce dernier avec les gestes de assistive touch. Tout marchait très bien, mais depuis votre mise à jour, et peut etre celle de l’app Raccourci, je ne peux plus utiliser les raccourcis crées sur la montre. Avant lorsque l’on voulait créer un raccourci depuis l’app Shelly, on avait une ligne qui se nommait Relay Contrôle dans laquelle on pouvait indiquer le device ID, le channel, le type (shelly plus 1 pour moi). Cette ligne n’existe plus. Maintenant, on a Toggle a relay, run scène… Sur l’app watch, le geste est bien reconnu, mais ne déclenche rien (ouverture, fermeture impossible. ) Cette possibilitré d’utiliser les gestes de la main pour commander le dispositif shelly était bien appréciable. En espérant une prochaine mise a jour pour résoudre ce dysfonctionnement
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Response from developer
Nous vous remercions pour vos commentaires élogieux ! Nous sommes ravis d'apprendre que vous appréciez notre application. Si vous avez des suggestions ou des demandes de fonctionnalités, n'hésitez pas à nous contacter. Nous cherchons toujours à nous améliorer.
Pos
Worst app I have ever used.
Bug
Toujours des problèmes avec le widget des volets roulants qui affiche que le dispositif est verrouillé.
Awful app
No user friendly app at all. Added a device that I cannot find anywhere, many screens doesn’t have how to go back, app has to be close and reopen, very easy to find the store and how to upgrade your plan but nothing else
Amazing app but watch app could be better
The iOS app is really nice and easy enough to use. But the watch app is a bit basic, I’d love to see my real time power usage on it with the Shelly EM for example.
Widgets ont perdu les étiquettes
Depuis cette dernière mise à jour, les widgets ont perdu leurs étiquettes, on ne sait plus sur la première page des widgets à quelle zone appartient chaque détecteur de température.
Par ailleurs, il faudrait pouvoir aussi désactiver les boutons sur les dispositifs interrupteurs comme le Shelly 1 PM Gen 4. Depuis cette dernière version quand on rentre dedans, on a tendance à désactiver involontairement.
Par ailleurs, il faudrait pouvoir aussi désactiver les boutons sur les dispositifs interrupteurs comme le Shelly 1 PM Gen 4. Depuis cette dernière version quand on rentre dedans, on a tendance à désactiver involontairement.
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Super, aber seit 3.76 manchmal offline
Mag die Hardware und die App sehr: viele Funktionen, individuelle Einstellmöglichkeiten und dauernde Weiterentwicklung. Leider hat die App seit Version 3.76 sporadisch keine Verbindung zu den Geräten und zeigt veraltete Messwerte an. Davor nie Probleme. (iOS 26.4, iPhone 16 Pro).
