Miele app Reviews: Is It Legit?

Customer Experience

Positive experience21.0% of reviews
Neutral9.4% of reviews
Negative experience69.6% of reviews

~ Based on 1,124 written reviews from the US App Store.

What users say about Miele app

Is Miele app Safe?

Miele app – Smart Home appears mostly safe based on user ratings. AppsHunter Safety Score for Miele app is 82/100.

This assessment is based on 3,668 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.9% of ratings point to a safe experience
4.3% of ratings suggest some concerns
18.8% of ratings point to a risky experience

~ Based on 3,662 App Store ratings for Miele app.

Is Miele app Legit?

Miele app – Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for Miele app is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy

Washer gives feedback on consumption and programme usage dryer does not give consumption data.

Good - not great

I like the ability to get alerts when my laundry is done, but rarely have my phone with me in my house. I really want an Apple Watch app to view the status of laundry and how much time is left. On occasion I have tried to use the app to help me figure out what cycle and settings I need and it’s not been a big help. I don’t have other Miele smart appliances, but if I did I would imagine I’d want a watch app for those too.
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Does not work

The app will give you status, but will not start any washing cycle.

Love the “washing done” notifications

Notifications help us get more loads in and out to dryer or clothes line. You can also check in real time where the cycle is at. Both my wife and I are signed up so we can both respond asap rather than forget a load.
The other information is nice to have. And while you can select the program functions on the App you still need to manually press start to make it commence.
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Worthless.

Tells me to “join my home wifi.” I’m on my home wifi. Setup process blocked every time. Infuriating.

Complete Junk

App can’t even add an appliance because it says it can’t connect to WiFi, while on a WiFi network connection. Good thing the dishwasher doesn’t require this data collection malware.

Broken

Installing this caused my machine to always reset to East Coast time and I’m on the West Coast. This means that my timer isn’t working because it’s always on the wrong time even after I continuously reset it.

Not very smart

The app isn’t great. I do get a notification on my phone when the washing machine or tumble dryer is finished but I linked the app to Alexa with the expectation that Alexa would automatically announce when the cycle has finished, a useful feature if you are in a different part of your house, but no, you have to set it every time to announce when the cycle is finished. This isn’t very smart. Samsung have this feature, why can’t Miele? It’s quite a basic requirement.
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Mr Antonio Silva

Dishwasher is a spectacular machine integrated with Miele cleaning products is a formidable tool. Yes a little expensive but totally worth it at the end.

Cannot enter my address

To enter my Spanish address I go to Account Information -> Manage your address -> Add a new address: I enter my home address that is recognized by Google Maps and Apple Maps but Miele is automatically switching me to a wrong address. I cannot submit my profile. Miele should allow people to manually enter their address without imposing it’s own ideas. I cannot registre my Miele appliances since it will not allow me to open an account with a correct address!
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Never works

I’ve connected the app to my refrigerator 4 times and it always loses contact over some period of time. My fridge still shows connected to my WiFi but the app doesn’t see it. Also, the app regularly can’t authenticate and it freezes up and you have to close and restart it. When it does work, it’s really limited in usefulness. I was hoping to just get alerts when something goes wrong, but that doesn’t work if it can’t remember the appliance or my credentials.
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Rubbish

What am I missing. What a waste of time. The timer doesn’t work as the machine turned itself off. Not intuitive at all.

Unstable app

Lots of time and issues. When it works it’s great but it’s not stable.

W2 Nova Edition Washing Machine

Loving every little bit of this machine. Seriously it’s worth its money. I have 2 units of the W2 Nova Edition machine and there is so many options available and easy to operate. Would 100% recommend this front loader. The only down side I can think off is the machine alerted my mobile (through the app) and on the machines info panel that the machine needs a clean. I complete a machine wash on both units using the intense clean option and Intense clean powder in the drum. Honestly came out sparkling and fresh.
No:1 machine has detected that I have done so which is great. Machine No: 2 is still asking me am I ready to clean the machine? I’m sure there is a way they can adjust it through the back end as I’ve tried every option on the front panel of the machine. So Miele if you can suggest how to do so that would be appreciated.
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No TwinDos notifications

As the title suggests, there are no notifications when your Ultraphase 1 or 2 runs out in your washing machine. Very, very, annoying. Please fix this, or make a feature, ASAP.

Dishwasher

Love the dishwasher but not the app. It will not even allow me to enter my address. I even had to hire a computer guy to help connect my dishwasher to my phone it’s very complicated

Broken App

After quite some work I could connect my W1 washer.
The features on the app are pathetic!
You cannot use Mobil start without going to the machine and press the start button.

When you get a status message to run a cleaning program (which the machine does not have) or a high temperature program the shown “select program” button in the app does nothing.

This app is a joke. Look at LG, Samsung,…. They know how to do it. Shame on you Miele, you used to be a quality product.
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Pointless app

All the app does is tell you the wash is finished

Needs live activities

It’s time. Make it happen!

Top-tier brand, trash-tier app.

Top-tier brand, trash-tier app.