Needs live activities
It’s time. Make it happen!
Top-tier brand, trash-tier app.
Top-tier brand, trash-tier app.
Hilfreicher Alltagshelfer
Aktuell habe ich nur meine Miele Waschmaschine in der App und die Einrichtung hat super funktioniert. Im Alltag hilft mir die App sehr, da ich eine Benachrichtigung bekomme, wenn die Wäsche fertig ist. Zudem kann ich mir interessante Infos, zb zum Verbrauch, ansehen. Ich hätte aber noch eine Idee, wie die App noch schöner und sinnvoller sein könnte. Apple unterstützt die Möglichkeit von Live Aktivitäten und ich würde mich riesig freuen, wenn man den aktuell Waschvorgang (wäre zb auch beim Geschirrspüler möglich) als Live Aktivität auf dem Sperrbildschirm sehen könnte. So sieht man immer direkt wie lange die Maschine noch braucht, ohne die App immer öffnen zu müssen. Das würde mir das Leben erleichtern und wer es nicht braucht, muss den Live Aktivitäten nicht zustimmen. Ich würde mich riesig freuen, wenn ich die Funktion in einen der kommenden Updates sehen könnte. 😊
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Doesn’t work
This app is totally broken. We can’t log in or navigate the app at all.
Our washing machine needs a software update but without the app we’re stuck.
Get your act together, Miele.
Our washing machine needs a software update but without the app we’re stuck.
Get your act together, Miele.
You can’t even use the app for anything for the coffee machine
Hate it
Crashes and does not work
Disappointed! I cannot see how this app can have an average rating of 4.5. It logged me out about five times before being able to register one appliance. But then I can’t use any of the functions as I am constantly being logged out. The App support gets you to the Miele website. Equally unhelpful. Given that I spent a lot of money on these appliances, it is frustrating that none of the clever bits, that sold them to me, can be used as the App is none functioning.
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Eigentlich gut, aber….
Leider bekomme ich seit dem letzten Update von meiner Waschmaschine keine Mitteilungen wie z. B. fertig au das Handy. Und wenn ich in der App in den Einstellungen die Mitteilungseinstellungen verändern will erscheint seit längerer Zeit schon immer ein Fenster mit dem Hinweis: Wir haben ein technisches Problem Bitte versuchen sie es später nochmal. Das ist echt sehr ärgerlich weil das eine sehr wichtige Funktion mich war!!! Und bei einer Waschmaschine die über 2.000 € kostet sollte eigentlich alles passen. Ich hoffe das Problem wird bald behoben! In den Telefoneinstellungen sind Mitteilungen für die Miele App natürlich erlaubt und auch die WLAN Verbindung passt (die Anzeige der Restzeit in der App funktioniert ja auch). Auch das löschen und neu installieren derApp hat nicht geholfen. Ich weiß nicht was ich noch machen soll? Hätte die Funktion echt gerne wieder!!!
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Response from developer
Hallo Nicki0576, vielen Dank für Ihr Feedback. Wir unterstützen Sie gerne persönlich, damit Sie wieder Benachrichtigungen der Miele App erhalten. Bitte senden Sie uns dafür eine E-Mail an info@miele-support.de, damit wir uns Ihr Anliegen genauer ansehen können. Wir freuen uns von Ihnen zu hören! Beste Grüße, Ihr Miele Team
Needs updating
Does not work with latest models
Broken
Have spent too much time of my life trying to set a schedule for my Miele dishwasher, it just doesn’t work. I would expect when purchasing a premium product the app would be up to standard but it lets it down.
WHAT IS THE POINT
Complete useless and full of bugs.
It’s just a shop front to sell you more Miele
It’s just a shop front to sell you more Miele
App is awful
I don’t know how this app has four star rating. It has to be inflated because I’ve seen more one star ratings than any. This app is atrocious. I tried it on my phone. It didn’t work. I create an account at times me out the second I login I did all my girlfriend‘s phone. It worked up until I went to set up my devices and then it can’t connect to the server and then I call customer support and they have regular operating hours. This app is a joke. It doesn’t work. It doesn’t work on two devices and I can’t connect to my router one star don’t even how remotely comes close to having four y’all need to work on this for having such high appliances.
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Poor design and technology
I have over 150 apps on my iPhone and the Miele app is the worst one. I use it with my $6,000+ super automatic coffee machine. This one app is supposed to control vacuums, washers, dryers, ovens, induction cooktops, ventilation hoods, and coffee machines. The only way to use the remote feature on the coffee maker is to turn on the feature at the machine and then it only works for one drink and then the remote feature immediately turns off. Miele needs to fire 100% of their technology department and start over.
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Unnecessarily complicated
So completely annoyingly complicated to set up and use.
I’m sure it’s great….if you could login
Extremely disappointed with the onboarding experience. I’ve only just purchased my appliance and created a Miele account, yet I’m completely unable to log into the app. Every attempt results in the message: “Authentication failed. Your login session has expired. Please login again.”
I’ve tried on both my iPhone and iPad, re-entered my credentials multiple times and the issue persists. This appears to be a problem with Miele’s authentication system rather than anything I’m doing.
For a premium brand, I’d expect the connected services to work out of the box. At the moment, I’m unable to use any of the smart features that were part of the reason for purchasing the appliance.
I hope someone from Miele customer support sees this and contacts me promptly with a solution, because this is a very poor first impression.
I’ve tried on both my iPhone and iPad, re-entered my credentials multiple times and the issue persists. This appears to be a problem with Miele’s authentication system rather than anything I’m doing.
For a premium brand, I’d expect the connected services to work out of the box. At the moment, I’m unable to use any of the smart features that were part of the reason for purchasing the appliance.
I hope someone from Miele customer support sees this and contacts me promptly with a solution, because this is a very poor first impression.
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App doesn’t work anymore
The app is clunky but it worked for everyone when we got our washing machine. Now a year later it doesn’t show the washing machine anymore and when trying to re-register it says it is registered to another account. Tried deleting account but needed password. Password not automatically saved the last time this happened as miele’s url is IoT-Miele. Did a password reset but can’t login - says temporarily locked out….
It was faster to just use the washing machine controls. There’s no joy in using this app.
It was faster to just use the washing machine controls. There’s no joy in using this app.
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Washer is a piece of junk
Brand new washer refuses to SAVE setup. Asks for setup every time it is powered on. Will not start a cycle. Piece of junk. Do not buy Miele!
What a failure for an app linked to the top Miele oven!
I have the top Model oven and this app does not display or let me set/change the 2 minute minders! I have to get up and set it at the oven! I demand this is fixed on the next release!
Difficult setup, limited functions
Took a very long time to get the washing and drying machines linked. There is very limited functionality and syncing takes a long time. I’m also now locked out of my account because the account recovery function is not working
Doesn’t work
Cannot really comment as wasted 30 minutes trying to connect to 2 different machines and failed every time.
Absurdly wasted opportunity
My dishwasher failed with an alarm saying “Drain”. Ok, I thought, I’ll check the app. The app is aggressively useless. Literally says “your appliance is reporting an error. Check operating manual for more info.”
Really?!? It offers no additional details. It can’t even tell me the error code let alone cross referencing it. It doesn’t have link to the manual. Doesn’t have an AI agent to help me troubleshoot the issue. No support for getting a technician booked. I’m sure there is a point to this app, but I don’t know what it is.
Really?!? It offers no additional details. It can’t even tell me the error code let alone cross referencing it. It doesn’t have link to the manual. Doesn’t have an AI agent to help me troubleshoot the issue. No support for getting a technician booked. I’m sure there is a point to this app, but I don’t know what it is.
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