Never works
I’ve connected the app to my refrigerator 4 times and it always loses contact over some period of time. My fridge still shows connected to my WiFi but the app doesn’t see it. Also, the app regularly can’t authenticate and it freezes up and you have to close and restart it. When it does work, it’s really limited in usefulness. I was hoping to just get alerts when something goes wrong, but that doesn’t work if it can’t remember the appliance or my credentials.
Show more
Rubbish
What am I missing. What a waste of time. The timer doesn’t work as the machine turned itself off. Not intuitive at all.
Unstable app
Lots of time and issues. When it works it’s great but it’s not stable.
W2 Nova Edition Washing Machine
Loving every little bit of this machine. Seriously it’s worth its money. I have 2 units of the W2 Nova Edition machine and there is so many options available and easy to operate. Would 100% recommend this front loader. The only down side I can think off is the machine alerted my mobile (through the app) and on the machines info panel that the machine needs a clean. I complete a machine wash on both units using the intense clean option and Intense clean powder in the drum. Honestly came out sparkling and fresh.
No:1 machine has detected that I have done so which is great. Machine No: 2 is still asking me am I ready to clean the machine? I’m sure there is a way they can adjust it through the back end as I’ve tried every option on the front panel of the machine. So Miele if you can suggest how to do so that would be appreciated.
No:1 machine has detected that I have done so which is great. Machine No: 2 is still asking me am I ready to clean the machine? I’m sure there is a way they can adjust it through the back end as I’ve tried every option on the front panel of the machine. So Miele if you can suggest how to do so that would be appreciated.
Show more
No TwinDos notifications
As the title suggests, there are no notifications when your Ultraphase 1 or 2 runs out in your washing machine. Very, very, annoying. Please fix this, or make a feature, ASAP.
Dishwasher
Love the dishwasher but not the app. It will not even allow me to enter my address. I even had to hire a computer guy to help connect my dishwasher to my phone it’s very complicated
Broken App
After quite some work I could connect my W1 washer.
The features on the app are pathetic!
You cannot use Mobil start without going to the machine and press the start button.
When you get a status message to run a cleaning program (which the machine does not have) or a high temperature program the shown “select program” button in the app does nothing.
This app is a joke. Look at LG, Samsung,…. They know how to do it. Shame on you Miele, you used to be a quality product.
The features on the app are pathetic!
You cannot use Mobil start without going to the machine and press the start button.
When you get a status message to run a cleaning program (which the machine does not have) or a high temperature program the shown “select program” button in the app does nothing.
This app is a joke. Look at LG, Samsung,…. They know how to do it. Shame on you Miele, you used to be a quality product.
Show more
Pointless app
All the app does is tell you the wash is finished
Needs live activities
It’s time. Make it happen!
Top-tier brand, trash-tier app.
Top-tier brand, trash-tier app.
Hilfreicher Alltagshelfer
Aktuell habe ich nur meine Miele Waschmaschine in der App und die Einrichtung hat super funktioniert. Im Alltag hilft mir die App sehr, da ich eine Benachrichtigung bekomme, wenn die Wäsche fertig ist. Zudem kann ich mir interessante Infos, zb zum Verbrauch, ansehen. Ich hätte aber noch eine Idee, wie die App noch schöner und sinnvoller sein könnte. Apple unterstützt die Möglichkeit von Live Aktivitäten und ich würde mich riesig freuen, wenn man den aktuell Waschvorgang (wäre zb auch beim Geschirrspüler möglich) als Live Aktivität auf dem Sperrbildschirm sehen könnte. So sieht man immer direkt wie lange die Maschine noch braucht, ohne die App immer öffnen zu müssen. Das würde mir das Leben erleichtern und wer es nicht braucht, muss den Live Aktivitäten nicht zustimmen. Ich würde mich riesig freuen, wenn ich die Funktion in einen der kommenden Updates sehen könnte. 😊
Show more
Response from developer
Hallo _A d r i_, vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Ihnen die Funktionen der Miele App gefallen. Ihre Anregungen bezüglich der Live-Aktivitäten geben wir gerne an unser Entwicklerteam weiter, um die Miele App stetig zu verbessern. Weiterhin viel Freude damit! Liebe Grüße, Ihr Miele Team
Doesn’t work
This app is totally broken. We can’t log in or navigate the app at all.
Our washing machine needs a software update but without the app we’re stuck.
Get your act together, Miele.
Our washing machine needs a software update but without the app we’re stuck.
Get your act together, Miele.
You can’t even use the app for anything for the coffee machine
Hate it
Crashes and does not work
Disappointed! I cannot see how this app can have an average rating of 4.5. It logged me out about five times before being able to register one appliance. But then I can’t use any of the functions as I am constantly being logged out. The App support gets you to the Miele website. Equally unhelpful. Given that I spent a lot of money on these appliances, it is frustrating that none of the clever bits, that sold them to me, can be used as the App is none functioning.
Show more
Eigentlich gut, aber….
Leider bekomme ich seit dem letzten Update von meiner Waschmaschine keine Mitteilungen wie z. B. fertig au das Handy. Und wenn ich in der App in den Einstellungen die Mitteilungseinstellungen verändern will erscheint seit längerer Zeit schon immer ein Fenster mit dem Hinweis: Wir haben ein technisches Problem Bitte versuchen sie es später nochmal. Das ist echt sehr ärgerlich weil das eine sehr wichtige Funktion mich war!!! Und bei einer Waschmaschine die über 2.000 € kostet sollte eigentlich alles passen. Ich hoffe das Problem wird bald behoben! In den Telefoneinstellungen sind Mitteilungen für die Miele App natürlich erlaubt und auch die WLAN Verbindung passt (die Anzeige der Restzeit in der App funktioniert ja auch). Auch das löschen und neu installieren derApp hat nicht geholfen. Ich weiß nicht was ich noch machen soll? Hätte die Funktion echt gerne wieder!!!
Show more
Response from developer
Hallo Nicki0576, vielen Dank für Ihr Feedback. Wir unterstützen Sie gerne persönlich, damit Sie wieder Benachrichtigungen der Miele App erhalten. Bitte senden Sie uns dafür eine E-Mail an info@miele-support.de, damit wir uns Ihr Anliegen genauer ansehen können. Wir freuen uns von Ihnen zu hören! Beste Grüße, Ihr Miele Team
Needs updating
Does not work with latest models
Broken
Have spent too much time of my life trying to set a schedule for my Miele dishwasher, it just doesn’t work. I would expect when purchasing a premium product the app would be up to standard but it lets it down.
WHAT IS THE POINT
Complete useless and full of bugs.
It’s just a shop front to sell you more Miele
It’s just a shop front to sell you more Miele
App is awful
I don’t know how this app has four star rating. It has to be inflated because I’ve seen more one star ratings than any. This app is atrocious. I tried it on my phone. It didn’t work. I create an account at times me out the second I login I did all my girlfriend‘s phone. It worked up until I went to set up my devices and then it can’t connect to the server and then I call customer support and they have regular operating hours. This app is a joke. It doesn’t work. It doesn’t work on two devices and I can’t connect to my router one star don’t even how remotely comes close to having four y’all need to work on this for having such high appliances.
Show more
Poor design and technology
I have over 150 apps on my iPhone and the Miele app is the worst one. I use it with my $6,000+ super automatic coffee machine. This one app is supposed to control vacuums, washers, dryers, ovens, induction cooktops, ventilation hoods, and coffee machines. The only way to use the remote feature on the coffee maker is to turn on the feature at the machine and then it only works for one drink and then the remote feature immediately turns off. Miele needs to fire 100% of their technology department and start over.
Show more
