Duet vs Ride SMART Flex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Duet
Book, track, and take rides for daily commutes, errands, and airport transfers. Offers ADA-supported options for those needing mobility assistance. Avoid traffic, stress, and pollution with convenient transportation.
- Book rides
- Track rides in real-time
- Commute to work
- Run errands
- Airport transfers
- ADA-supported rides
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Website: www.duetinc.com Tired of driving to work or for errands everyday, dealing with traffic, stress, cost, and pollution? You’re not alone, and you don’t have to. Duet can help! If you're in one of the service areas that we operate, you can use this app to book, track and take a ride with our transportation partner to go to work, get around, run errands, and go to transition station or airport. You can also book rides with one of our ADA supported providers that provide you both transportation and mobility assistance. Get your Duet now! and enjoy your rides! Share Duet with your family, friends and coworkers on Facebook: facebook.com/duetride, and Twitter: twitter.com/duetride Visit us at www.duetinc.com Tweet to us, @duetride Email us at ride@duetinc.com Duet’s technologies and designs are intellectual properties of Dashboard Story, Inc. (patent pending).
Ride SMART Flex
Book on-demand rideshare services in the Detroit Area. This app connects you with transit heading your way, offering an affordable, easy, and eco-friendly transportation option. Enjoy shared rides, lower prices, and reduced carbon emissions.
- On-demand ride booking
- Shared rides
- Affordable pricing
- Sustainable transportation
- Fixed route schedules
- Nearby pick-up points
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Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: AFFORDABLE. Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. CONNECTED. Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease. Questions? Reach out at support-smart@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Screenshots
Verdict
The clearest difference is review sentiment: Duet at 75% against Ride SMART Flex's 32%. Duet also leads on monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 15.0). Ride SMART Flex's advantage is rating (4.7 vs 3.9) and ratings volume (2.2K vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ride SMART Flex holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Ride SMART Flex has 2.2K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 75% of Duet's written reviews are positive against 32% of Ride SMART Flex's, so the app with the better star average is not the one people write more warmly about.
Duet ships an update monthly, Ride SMART Flex every 4 weeks. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.
| Parameter | Duet | Ride SMART Flex |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (7 ratings) | 4.7 (2.2K ratings) — better |
| Positive reviews | 75.0% of reviews — better | 32.0% of reviews |
| Number of ratings | 7 | 2.2K — better |
| Update frequency | Monthly | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 55 MB | 130 MB |
| Age rating | 17+ | 4+ |
| Developer | Dashboard Story, Inc. | Via Transportation, Inc. |
Customer experience
Duet
Ride SMART Flex
Bugs and requests
Duet
Not enough reviews yet to summarise bugs or requests.
Ride SMART Flex
Reported bugs
3 issues- Frequent app crashes and technical issues
- Inaccurate driver location and pickup information
- Billing and payment problems
Requested features
4 requests- Improve scheduling and real-time tracking
- Expand service areas and coverage
- Enhance app usability and accessibility
- Provide better customer support and communication
In-app purchases
Duet
No in-app purchases
Ride SMART Flex
No in-app purchases
