Emirates vs SmartAgent Personal Assistant

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 1. SEARCH AND BOOK YOUR NEXT GETAWAY Search for flights to over 150 destinations around the world, and complete your entire booking through the app. 2. MANAGE YOUR TRIP ON THE GO Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline. 3. DOWNLOAD YOUR BOARDING PASS Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass. On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet. 4. GET REAL-TIME FLIGHT UPDATES We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive. 5. GET THE MOST OUT OF EMIRATES SKYWARDS Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are. 6. THE EMIRATES APP FOR APPLE WATCH Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.

SmartAgent personal assistant is a mobile application that enables travel agents to maximize their business value while delivering an excellent service to their customers. Being optimized for mobile devices, SmartAgent offers an intuitive and easy to use user interface, allowing agents to perform operations on PNRs with a single click using a secure encrypted connection. SmartAgent takes advantage of mobile push notifications in order to notify the travel agent when a truly important event occurs. SmartAgent’s operations are performed in real time directly on the GDS system. Key features: Notification types Available in this version: 1. Reprice event when an available lower fare is found Planned for next major release: 1.Ticketing due event when ticketing deadline is reached 2.PNR/ segment cancellation when an HX status is received from the airline PNR Reprice 1. Backend reprice process supporting both automatic and manual repricing of PNRs. 2. Receive re-price notifications as mobile notifications or by email. 3. Perform manual reprice directly from the mobile device with a single click. Move notifications in and out of the reprice queue with a single click. Notification display 1. Recent notification tab displaying all notifications which have recently arrived. 2. Per event type notification tab with a distinction between operation pending and operation complete notification types. 3. Search for a notification using free text. 4. Share notifications from within the application with a single click. 5. Drill down to detailed PNR display. Restrictions 1. A pre-configuration and a business agreement are required in order to use SmartAgent. 2.Agency approval must to be granted in order for a travel agent to use SmartAgent.