Emirates Reviews: Is It Legit?
Customer Experience
~ Based on 1,514 written reviews from the US App Store.
What users say about Emirates
Reviews of Emirates are mixed: the Travel app is rated 4.5/5 from 9.8K App Store ratings. What users like most: easy to use, convenient features. Top complaints: crashes and technical issues, bugs and glitches. Summarized from real user reviews.
Positive things
- 🚀Easy to use
- 👍Convenient features
- 🚀Smooth check-in process
- 🚀Informative and intuitive
- 👍Excellent app for frequent flyers
- 🚀Functional and convenient
Negative things
- 🐛Crashes and technical issues
- 🐛Bugs and glitches
- 🐛Unreliable app performance
- 🐛Slow and unresponsive at times
- 🐛Session timeouts and login problems
- 🐛Inconsistent user experience
Is Emirates Safe?
Emirates appears safe based on user ratings. AppsHunter Safety Score for Emirates is 91/100.
This assessment is based on 9,802 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 9,794 App Store ratings for Emirates.
Is Emirates Legit?
Emirates appears to be a legitimate app. AppsHunter Legitimacy Score for Emirates is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It only shows in portrait node does not show in landscape mode making it practically useless on an iPad. Screen rotation lock is not on. I have deleted and reinstalled. Just doesn’t work!
my check in bag also had the zip unzipped but with padlock intact - did not find anything missing but do we now have to cellophane wrap our check in bags every time we travel on Emirates?
It’s a mess
Worst Chat window ever, like literally on mobile phone it’s broken, you can’t communicate properly at all and takes ages for them to reply.
Emirates cancelled our flight and denied compensation, blaming Middle East conflict/airspace issues. Shockingly, they notified us a WHOLE MONTH in advance, making it impossible to be a sudden conflict response. Meanwhile, another Emirates flight operated normally on the exact same route that day. They use regional tension as a convenient excuse to evade responsibility, backed by an unreachable support system.
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Who built your app? Not l mobile optimized. Chat window does not work and not responsive. Use your record profit and hire a proper tech team.
I have book from emirate but there give fly Dubai ticket i have spend so much money to get comfortable travel but unfortunately delay first showing 35 minutes then its increase to 2.30 minutes and after that there are just giving water bottle and cheap drink and no one is saying anything about delay or anything i listen that emirate give best service but unfortunately there just saying top airlines
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New update broke the online check in.
Благодарю авиакомпанию за доброжелательное отношение и полеты- которые проходят как 1 минута . Всегда какие то активности , то питание , то чай, то фотографии, вртьшем процветания вам и развития .
They make it hard to submit a complaint and they neglect your complaint for months! Shameful and disrespectful airline.
On15 may I contacted to see if all was ok have outbound flight booking reference 7gvg23 and wa s told this was not valid
J’adore dubai
Trying to join the program and I am stumped. App does not enable the “Join now” option even after I have all mandatory fields populated. Not sure what the error is as it doesn’t show anything that indicates I have incorrect info in there? App just keeps me there and does not provide my next actions!! Tried to close the app and redid it like thrice or more. With travel plans coming I was hoping to use the app for convenience, but I guess not!!
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Staff is pretty arrogant food is very limited and overall it’s a petty bad experience
Love the app
Extremely disappointed with my recent Emirates experience. My checked luggage arrived with the zipper and lock broken, and it was obvious that my belongings had been searched and left in a complete mess. There was no security inspection notice or any explanation for what had happened. I trusted Emirates to handle my baggage with care, but instead it was returned to me damaged and mishandled. This level of service is unacceptable for an airline that promotes itself as a premium carrier. I expect Emirates to take responsibility and resolve this matter fairly.
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Всё время виснет, не сделать ничего в приложении! Кошмар. Расстроили(((((
Absolutely nothing works, in their app or on their site. Not setting a new password, loading seat selection, nothing. How can an airline offer such a good in-flight experience and such a poor online experience.
Doesn’t accept holiday booking reference, not the flight booking number. Have deleted the app now.
The slowest app
