Qatar airways need to change the app
I love Qatar airways, it's my number one airlines, app is difcult to use, and I end up to book with other airlines because I can't use my avios in the app
FFa_nx
Terrible experience
I booked a trip with Qatar Airways in August for travel in November. The itinerary consists of three flights: the first two operated by Qatar Airways and the final flight operated by American Airlines. Everything was fully booked, paid for, and confirmed, including the seats I paid extra to select.
Today, I received a notification from Qatar Airways stating that the American Airlines segment had been canceled from my itinerary. I contacted American Airlines first, and they confirmed that the flight is 100% active and operating as scheduled. I then contacted Qatar Airways, who acknowledged that the flight is still operating but claimed that my segment had been canceled and that they could not reinstate my ticket in the same booking class. What?! To make matters worse, the exact same flight is still being sold on Qatar Airways' website.
How is it acceptable for a customer to plan an entire trip months in advance, pay in full, receive confirmation, and even pay for seat selections, only to be told later that they can no longer travel on one of the confirmed segments? Did Qatar Airways oversell the segment, or is something else going on? Either way, this is completely unacceptable.
I have never experienced anything like this with any other airline. I am extremely frustrated and confused by how this situation has been handled. This is my first time booking with Qatar Airways, and I expected a much higher standard of service from an airline widely regarded as a five-star carrier. Instead, this experience has been deeply disappointing and, frankly, appalling.
Today, I received a notification from Qatar Airways stating that the American Airlines segment had been canceled from my itinerary. I contacted American Airlines first, and they confirmed that the flight is 100% active and operating as scheduled. I then contacted Qatar Airways, who acknowledged that the flight is still operating but claimed that my segment had been canceled and that they could not reinstate my ticket in the same booking class. What?! To make matters worse, the exact same flight is still being sold on Qatar Airways' website.
How is it acceptable for a customer to plan an entire trip months in advance, pay in full, receive confirmation, and even pay for seat selections, only to be told later that they can no longer travel on one of the confirmed segments? Did Qatar Airways oversell the segment, or is something else going on? Either way, this is completely unacceptable.
I have never experienced anything like this with any other airline. I am extremely frustrated and confused by how this situation has been handled. This is my first time booking with Qatar Airways, and I expected a much higher standard of service from an airline widely regarded as a five-star carrier. Instead, this experience has been deeply disappointing and, frankly, appalling.
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SSamie8830
No lounge access
All these Arab airlines like Emirates, Qatar and so on really cheat customers. They keep their Business class prices low because they don’t allow you the lounge access so you have to pay an extra $250 to have a lounge access on your stopover. This is all tricky and not good honest Business.
KKarajan09
Problem with Qatar flights to Australia operated by Virgin.
Very messy interface sends into frustrating loop when trying to select seats on Qatar flights operated by Virgin Australia.
JJohwt51
Minha segunda vez viajando com Qatar e pretendo voar mais com vocês
Nota 10
Rraago2012
