Really good experience
Going to Uk to Pakistan. Had the best experience ever the food was great and it had very comfortable seats, loved the movie’s especially the Lego’s movie and the games were great
Had one stop in Doha
I recommend you to fly Qatar.
Had one stop in Doha
I recommend you to fly Qatar.
Check-in work
I have the worst experience for online check-in 0300
Poorly executed
Buggy, slow, useless.
Buggy: random keyboard pop ups that hide information with no easy way to close them, login failures left and right, flight data not loading, zero save states for the online check in process
Slow: trip info takes forever to load (if it does), app feels sluggish
Useless: I’ve never even been offered an Apple wallet boarding pass on this app, which is the main reason I download airline apps. The flight update notification system is broken too, once got a notification telling me my flight time had moved from 7:45 pm to 7:45 pm, very useful. Thanks Qatar.
Buggy: random keyboard pop ups that hide information with no easy way to close them, login failures left and right, flight data not loading, zero save states for the online check in process
Slow: trip info takes forever to load (if it does), app feels sluggish
Useless: I’ve never even been offered an Apple wallet boarding pass on this app, which is the main reason I download airline apps. The flight update notification system is broken too, once got a notification telling me my flight time had moved from 7:45 pm to 7:45 pm, very useful. Thanks Qatar.
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Time
They said the flight will arrive at 3:42pm and it arrived at 2:58 pm and they never update it they made me got to the airport late
TO MANY ADVERTISEMENTS
Can’t login within seeing 5 different advertisements
The app freezes
The company is great, the app that you need to use freezes or opens on a upsell page and that is where it ends. Fire your IT gurus.
Impossible
Can’t get past first cta “select departure city”
Disjointed
I’ve travelled on many different airlines to and from the UK, however this is the most difficult, disjointed and frustrating of apps to use.
Very disappointing and misleading experience with the Qatar Airways app.
Very disappointing and misleading experience with the Qatar Airways app.
While I was booking an Economy flight, the app suggested that I buy Avios. I followed the suggestion and paid approximately £110 for 5,500 Avios, reasonably expecting them to be useful toward the Economy booking I was making.
After purchasing them, I found that using all 5,500 Avios would reduce my fare by only around £50–£60.
I contacted Qatar Airways support and was then told to keep the Avios for a reward flight, cabin upgrade, seat change, or future use. That completely misses the point. I did not want an upgrade or a future reward flight. I bought the Avios because the Qatar Airways app suggested I buy them while I was booking my Economy flight.
They have also refused to refund the unused Avios.
If the value and limitations had been made clear when the app prompted me to buy them, I would never have paid £110 for them.
Qatar Airways should make the real redemption value and restrictions absolutely clear BEFORE encouraging customers to purchase Avios during the booking process.
While I was booking an Economy flight, the app suggested that I buy Avios. I followed the suggestion and paid approximately £110 for 5,500 Avios, reasonably expecting them to be useful toward the Economy booking I was making.
After purchasing them, I found that using all 5,500 Avios would reduce my fare by only around £50–£60.
I contacted Qatar Airways support and was then told to keep the Avios for a reward flight, cabin upgrade, seat change, or future use. That completely misses the point. I did not want an upgrade or a future reward flight. I bought the Avios because the Qatar Airways app suggested I buy them while I was booking my Economy flight.
They have also refused to refund the unused Avios.
If the value and limitations had been made clear when the app prompted me to buy them, I would never have paid £110 for them.
Qatar Airways should make the real redemption value and restrictions absolutely clear BEFORE encouraging customers to purchase Avios during the booking process.
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Qatars Airways has to be one of the airlines with an app that cannot solve an issue
I have one the years seen communication that it’s been the best airline however when k Lt comes to needs when actually using their service.. it’s wanting from a bs I flight experience to losing my bags.. and getting no support it’s wanting
Stopped working
This app used to work fine but in the last week it just doesn’t. When it works it’s good so one star at the moment and 5 star when it did work
Terrible app
I was trying to add travel partners and there are multiple drop down menus that are required and have no entries to select. You can’t submit because a selection is required.
Too many ads
The new update has made things worse than before. Too many ads with no options to cancel them. The app gets frozen too many times and I need to close the app and restart it. Awful experience !
Poor app
Constantly crashes and the last update has made it even worse. Every few searches - forced log out with endless repetitive TFA requirements.
As all things with QR - inflight service is great. Total fail on all things otherwise.
As all things with QR - inflight service is great. Total fail on all things otherwise.
Wow
What did you guys do???? I can’t get past all of your starlink/roadtrip/avios splash screens to look at my flight! What happened to a simple flight app to look at flight times? Do better
Try again later
Get this alert constantly. Frustrating. If there’s a problem, say what the problem is.
Poor
Easily the worst app among the top airlines!
Can’t change currency
Can’t change currency
App so poor compared to what it was
Qatar airways offer a great service in the air , but while the app used to match this , it now appears to be a complete waste of time . It can’t even do basic things like adding your boarding pass to your wallet - really disappointing form an otherwise excellent organisation
You need to catch up with industry leaders
Really weird behavior of an airline app that never seen! Why you are asking for MFA? It is an airline not a bank app, so annoying asking for MFA while in the airport trying to find my next flight’s gate and my phone is not enabled for roaming and need to be in WiFi to get an MFA code? Also why you are showing an ad every time your app launches! When I’m late for my flight every second counts and I have to wait for your silly ad to finish! I just finished my first part of the trip laying over in Doha and still taking next flight but when I open the app it shows the my trip is complete and it is really hard to find my next flight from the app! You still use a paper boarding pass which may be required in some airports fine but I don’t see a way to add your boarding pass in Appel wallet or a live notification that even Uber shows these days to keep the passenger up with their flight. You really need to work on adding many features that even cheap airliners in the USA have added several years ago.
Not an app related, but makes no sense to fly on business class and I don’t see any organized lanes at the gate to get people to the flight easily, I asked one of the attendants and she said “try to form a line here” she was completely careless!
Hope this helps to improve
Not an app related, but makes no sense to fly on business class and I don’t see any organized lanes at the gate to get people to the flight easily, I asked one of the attendants and she said “try to form a line here” she was completely careless!
Hope this helps to improve
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