Huge slow app
After installing for 30min it required another update… spent an 1.5 hours to get a boarding pass… gave up
Not working very well
Some of the options aren’t opening correctly so difficult to update personal details
too minimalist they removed all features
it’s now a useless app with no sign-in option and a terrible UI
Always the best
Im writing this while on a flight with free starlink super fast internet provided by qatar airways on an amazing app
Canadian checkin in Toronto Pearson airport
The guy at the check in counter helped me out by giving his phone for me to apply for the eta visa. He is from turkey. Thank god and the universe and I thanked him especially for helping me. I wanted to give him something but didn’t have cash so I Ran to atm but none found. He said “I'm sure you would do the same if you were me. I was also very happy that the visa was approved immediately. I hope a nice holiday is waiting for you now. It's time to enjoy the holiday. Take care of yourself, see you for the next flight, but don't forget the visa this time.. 😁” his name is Yaman Ugurlu.
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Very slow
Very Frustrating Experience
I found the experience with this app extremely frustrating. It felt like I had been transported back to the 1920s — the app was difficult to use, slow, and far from the smooth, modern experience I expected.
Unfortunately, my overall experience was very disappointing. I hope the developers take the feedback seriously and make significant improvements, because the app has a lot of room for improvement.
I found the experience with this app extremely frustrating. It felt like I had been transported back to the 1920s — the app was difficult to use, slow, and far from the smooth, modern experience I expected.
Unfortunately, my overall experience was very disappointing. I hope the developers take the feedback seriously and make significant improvements, because the app has a lot of room for improvement.
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Frustrating and unusable
Ridiculously frustrating. Searching everywhere just to add boarding pass to wallet….. but once logged into privilege club it’s impossible to get out. I have no interest in bidding for football matches, I just want to be able to switch to upcoming flight details! I don’t want to download, I just want to see “add to wallet”. Why is this so hard?!!
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Fantastic
I am on flight 732 from DFW to Doha Qatar.
I am in the service industry.
The cabin crew worked tirelessly to assist all customers with a smile and the chief flight attendant was very courteous and helpful.
Great job keep up the good work hope to see you again.
I am a privilege card member and I will keep using Qatar air more.
I am in the service industry.
The cabin crew worked tirelessly to assist all customers with a smile and the chief flight attendant was very courteous and helpful.
Great job keep up the good work hope to see you again.
I am a privilege card member and I will keep using Qatar air more.
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Kosar sadat hosseini
Best airline ever
Sakeer
Excellent 👍
Nothing on this app works
OTPs dont work, trying to book a flight is maddening, the functionality is so slow, requests dont work, i find myself redoing the same thing over and over again, my whole family feels this way
Frustrating!
We are returning customers following a long haul flight to Australia which rewarded us with 16000 Avios points, however we have been unable to use these booking further flights to Australia. The site is too busy and does not steer customers correctly to using the Avios rewards which is/was extremely frustrating. It feels as though I’ve invested in a product but not able to experience the benefits. Keep the site simple and functional, Tesco’s provides a better journey than Qatar at least I can spend their rewards with ease!
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Poor experience booking
App repeatedly freezes when redirecting me to British Airways screen. Can’t book my flight
Great App
We recently flew return in business class from Toronto to Abu Dhabi and the app was super useful to check in, buy extra luggage, track status etc. From an improvement perspective, I’d love to see Qatar implement receiving OTP through both cellphone AND email. I had to incur roaming charges in Abu Dhabi to get the OTP! $18 + taxes per day!!!
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Qatar airways scams you with avios
As soon you use avios for award flights, they don’t stick to your rights, they invent and do anything that you’ll lose your ticket and flight when you want to change it. Also the entire website and app is manipulative build to reduce support requests and changes that cost the airline something. Big scammers.
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Bad experience
Such a super useless App and website as well. Wasted my time and effort and will never use it again for sure
Online booking is very pathetic, I booked my flight online, my money got stuck and i am worried😞😞
Online booking is very pathetic, I booked my flight online, my money got stuck and i am worried😞😞and they didnt respond, even I am still on call with then and honestly speaking its more than one hour call and still on hold. They told me just wait for two minutes and its been 1 hour and 7 minutes. I am calling Sydney Australia.
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Some tweaks are necessary
Other than “my trip’ the features in the app are hard to navigate. Especially if the user wants to edit the profile or view/add/explore their previous trips. The search doesn’t work or some sections are broken. I wish the app was much simpler to prioritize what the frequent flyer needs and easier to find the most needed information.
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Left Stranded During 21 Hour Doha Layover
Extremely disappointed with my experience with Qatar Airways.
My partner and I had a confirmed transit hotel booking for our 21 hour layover in Doha after a long journey. We planned this rest period as we had more long flights ahead and needed proper recovery.
On arrival, we were informed that the allocated hotel was outside the airport and we could not access it due to visa restrictions. My passport details were provided during the booking process, so this should have been checked before confirming the accommodation.
I approached the transfer desk and multiple staff members, but no proper solution was provided. I was assured alternative accommodation would be arranged, but after hours of waiting we were still left without a place to rest.
I contacted Qatar Airways through multiple channels, including Facebook and email, but received no meaningful resolution.
Very disappointed with the lack of support and responsibility shown during this situation.
My partner and I had a confirmed transit hotel booking for our 21 hour layover in Doha after a long journey. We planned this rest period as we had more long flights ahead and needed proper recovery.
On arrival, we were informed that the allocated hotel was outside the airport and we could not access it due to visa restrictions. My passport details were provided during the booking process, so this should have been checked before confirming the accommodation.
I approached the transfer desk and multiple staff members, but no proper solution was provided. I was assured alternative accommodation would be arranged, but after hours of waiting we were still left without a place to rest.
I contacted Qatar Airways through multiple channels, including Facebook and email, but received no meaningful resolution.
Very disappointed with the lack of support and responsibility shown during this situation.
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So bad!
It keeps on crashing over and over again!
