Meal selection
I repeatedly tried to get the app to give me our meal options and it never did. This was quite frustrating
Love Blue
After flying Air France there is really no other choice
User Experience is lacking
AF should review the UAX of all other major companies. I find customer experience of the AF website only matched by the even worse telephone service. Long hold times, poor connectivity, and agents with a lack of product knowledge prevent me from using AF as my primary airline
Seats
I’ve assigned myself window seats months in advanced and have continually been moved around. It’s a shame I have to keep checking and changing my seats back to a window. At one point I’ve paid for a window seat as well to still be changed.
Worse App Ever
If I could give a negative I would. Impossible to long in and stay logged in. No one from Air France answers (typically French) and they do not post my reviews (also typically French). Thank God for British Airways. Much better airline and app.
