Emirates vs LUXE Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Emirates
Book flights to over 150 destinations, manage your trip details like meals and seats, and check in online. Receive real-time flight updates and access your loyalty program information.
- Search and book flights
- Manage trip details (meals, seats)
- Online check-in and digital boarding pass
- Real-time flight updates
- Loyalty program management (Skywards Miles)
- Apple Watch integration for travel alerts
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Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 1. SEARCH AND BOOK YOUR NEXT GETAWAY Search for flights to over 150 destinations around the world, and complete your entire booking through the app. 2. MANAGE YOUR TRIP ON THE GO Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline. 3. DOWNLOAD YOUR BOARDING PASS Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass. On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet. 4. GET REAL-TIME FLIGHT UPDATES We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive. 5. GET THE MOST OUT OF EMIRATES SKYWARDS Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are. 6. THE EMIRATES APP FOR APPLE WATCH Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.
LUXE Concierge
This travel companion app offers bespoke itineraries, insider tips, and offline access to destination information. It provides curated content from local experts and includes features like offline maps, a currency converter, and augmented reality for exploring. Access is granted through LUXE's brand partners.
- Bespoke travel itineraries
- Offline access to all content
- Offline maps and directions
- Curated content from local experts
- Augmented reality exploration
- Currency converter and favorites list
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This app is only available through LUXE’s trusted brand partners, tour operators, concierges or travel guides. The travel industry’s snappiest, sassiest and most stylish destination companion is also one of its most prolific, having collaborated with leading brands from all over the globe to create bespoke products across a variety of dynamic and impactful platforms. And while our stuff sure looks good, we’re certainly more than just a pretty face – our expert team of writers and contributors know their cities better than anyone. They’ve probed deep to uncover the most happening hotspots, benchmark recommendations, useful insider tips and illuminating experiences, which means highly curated and engaging content for our discerning clients. Features: • Bespoke travel itineraries • Online access and downloadable itineraries as PDFs • Trip accommodation & transportation details • Info distilled from LUXE resident editors and local contributors • 100% offline access to all app info and features (except for sharing & updates) • Offline map and directions – if you’re lost the guide will locate you on the map and provide directions to the LUXE recommended destination • Clickable websites and phone numbers • Share your thoughts with LUXE and view others comments/feedback • A slew of handy extras including currency converter, subway map and option to add your own personal favourites • Augmented reality that allows you to view your environment and all the places you want to visit in real time The world’s most sophisticated travellers turn to LUXE, and now, so can you.
Screenshots
Verdict
The clearest difference is rating: Emirates at 4.5 against LUXE Concierge's 3.0. Emirates also leads on ratings volume (9.8K vs 2) and update cadence (every 3 weeks vs every 2 months). LUXE Concierge's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Emirates holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Emirates has 9.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 56% of Emirates's written reviews are positive against 75% of LUXE Concierge's, so the app with the better star average is not the one people write more warmly about.
Emirates ships an update every 3 weeks, LUXE Concierge every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | Emirates | LUXE Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (9.8K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 56.5% of reviews | 75.0% of reviews — better |
| Number of ratings | 9.8K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #186 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 295 MB | 103 MB |
| Age rating | 4+ | 17+ |
| Developer | Emirates | LUXE Ltd. |
Customer experience
Emirates
LUXE Concierge
Bugs and requests
Emirates
Reported bugs
5 issues- Inability to complete check-in through the app
- Passport and personal details not saving properly
- Seat selection and upgrade functionality not working
- Skywards miles not displaying correctly
- Boarding pass not showing all necessary information
Requested features
5 requests- Ability to manage family/group bookings with shared miles
- Improved seat selection and upgrade options
- Better integration with loyalty program and account management
- More language support, especially for Arabic
- Streamlined check-in and boarding pass handling
LUXE Concierge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Emirates
No in-app purchases
LUXE Concierge
No in-app purchases








