Comparison

Emirates vs LUXE Concierge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Emirates

Book flights to over 150 destinations, manage your trip details like meals and seats, and check in online. Receive real-time flight updates and access your loyalty program information.

Highlights
  • Search and book flights
  • Manage trip details (meals, seats)
  • Online check-in and digital boarding pass
  • Real-time flight updates
  • Loyalty program management (Skywards Miles)
  • Apple Watch integration for travel alerts
Features
Currently charting
Read full description

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 1. SEARCH AND BOOK YOUR NEXT GETAWAY Search for flights to over 150 destinations around the world, and complete your entire booking through the app. 2. MANAGE YOUR TRIP ON THE GO Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline. 3. DOWNLOAD YOUR BOARDING PASS Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass. On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet. 4. GET REAL-TIME FLIGHT UPDATES We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive. 5. GET THE MOST OUT OF EMIRATES SKYWARDS Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are. 6. THE EMIRATES APP FOR APPLE WATCH Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.

About

LUXE Concierge

This travel companion app offers bespoke itineraries, insider tips, and offline access to destination information. It provides curated content from local experts and includes features like offline maps, a currency converter, and augmented reality for exploring. Access is granted through LUXE's brand partners.

Highlights
  • Bespoke travel itineraries
  • Offline access to all content
  • Offline maps and directions
  • Curated content from local experts
  • Augmented reality exploration
  • Currency converter and favorites list
Features
Read full description

This app is only available through LUXE’s trusted brand partners, tour operators, concierges or travel guides. The travel industry’s snappiest, sassiest and most stylish destination companion is also one of its most prolific, having collaborated with leading brands from all over the globe to create bespoke products across a variety of dynamic and impactful platforms. And while our stuff sure looks good, we’re certainly more than just a pretty face – our expert team of writers and contributors know their cities better than anyone. They’ve probed deep to uncover the most happening hotspots, benchmark recommendations, useful insider tips and illuminating experiences, which means highly curated and engaging content for our discerning clients. Features: • Bespoke travel itineraries • Online access and downloadable itineraries as PDFs • Trip accommodation & transportation details • Info distilled from LUXE resident editors and local contributors • 100% offline access to all app info and features (except for sharing & updates) • Offline map and directions – if you’re lost the guide will locate you on the map and provide directions to the LUXE recommended destination • Clickable websites and phone numbers • Share your thoughts with LUXE and view others comments/feedback • A slew of handy extras including currency converter, subway map and option to add your own personal favourites • Augmented reality that allows you to view your environment and all the places you want to visit in real time The world’s most sophisticated travellers turn to LUXE, and now, so can you.

Screenshots

Emirates4 screens
LUXE Concierge4 screens

Verdict

The call

The clearest difference is rating: Emirates at 4.5 against LUXE Concierge's 3.0. Emirates also leads on ratings volume (9.8K vs 2) and update cadence (every 3 weeks vs every 2 months). LUXE Concierge's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Emirates holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Emirates has 9.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 56% of Emirates's written reviews are positive against 75% of LUXE Concierge's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Emirates ships an update every 3 weeks, LUXE Concierge every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard9 real differences · 2 level
Emirates versus LUXE Concierge: the parameters behind the verdict, then further details
ParameterEmiratesLUXE Concierge
PriceFreeFree
Rating4.5 (9.8K ratings) — better3.0 (2 ratings)
Positive reviews56.5% of reviews75.0% of reviews — better
Number of ratings9.8K — better2
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#186 — better—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size295 MB103 MB
Age rating4+17+
DeveloperEmiratesLUXE Ltd.

Customer experience

Emirates

All ratings9,794 ratings
Positive89.1%
Neutral3.0%
Negative7.9%
Written reviews1,510 reviews
Positive56.5%
Neutral8.0%
Negative35.5%

LUXE Concierge

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

Emirates

Reported bugs

5 issues
  • Inability to complete check-in through the app
  • Passport and personal details not saving properly
  • Seat selection and upgrade functionality not working
  • Skywards miles not displaying correctly
  • Boarding pass not showing all necessary information

Requested features

5 requests
  • Ability to manage family/group bookings with shared miles
  • Improved seat selection and upgrade options
  • Better integration with loyalty program and account management
  • More language support, especially for Arabic
  • Streamlined check-in and boarding pass handling

LUXE Concierge

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Emirates

No in-app purchases

None

LUXE Concierge

No in-app purchases

Questions

Is Emirates free?
Emirates is free to download, with no in-app purchases.
Is LUXE Concierge free?
LUXE Concierge is free to download, with no in-app purchases.
Which has better reviews, Emirates or LUXE Concierge?
Emirates is rated higher. Emirates averages 4.5 out of 5 from 9.8K ratings, while LUXE Concierge averages 3.0 from 2 ratings.
Do Emirates or LUXE Concierge have ads?
Emirates shows ads; LUXE Concierge does not.
Which is updated more often, Emirates or LUXE Concierge?
Emirates ships an update every 3 weeks, and LUXE Concierge every 2 months. Most recently, Emirates was updated on October 25, 2026 and LUXE Concierge on October 24, 2026.

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