Amatis vs HelpdeskAdvanced
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amatis
Control your home lighting system with this app. It offers quick and responsive management of your lights, requiring a login and specific hardware for operation.
- Lighting system control
- Responsive interface
- Quick access to lights
- Requires Amatis hardware
- User dashboard login
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This App interfaces with the Amatis Controls Lighting system to give the user extremely quick and responsive control over their lighting. An Amatis Dashboard login, Amatis Border Router (AMBR), and Amatis devices are required to use this app.
HelpdeskAdvanced
Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.
- Access pending requests
- Filter and search requests
- Update request status
- Respond to users
- Open new requests with attachments
- Track request progress
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HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.
Screenshots
Verdict
The clearest difference is rating: Amatis at 5.0 against HelpdeskAdvanced's 1.0. Amatis also leads on ratings volume (8 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amatis holds the better App Store score, 5.0 against 1.0. That said, the two scores are not equally well evidenced: Amatis has 8 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on October 29, 2026.
| Parameter | Amatis | HelpdeskAdvanced |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (8 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 8 — better | 1 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 25 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Amatis Controls LLC | PAT Srl |
Customer experience
Amatis
HelpdeskAdvanced
In-app purchases
Amatis
No in-app purchases
HelpdeskAdvanced
No in-app purchases
Questions
Is Amatis free?
Is HelpdeskAdvanced free?
Which has better reviews, Amatis or HelpdeskAdvanced?
Do Amatis or HelpdeskAdvanced have ads?
Which is updated more often, Amatis or HelpdeskAdvanced?
Other comparisons
