MGH Access vs MGB Care Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MGH Access
Connect with Massachusetts General Hospital services and clinicians on the go. Easily find, favorite, and contact specialty provider practices for referrals and transfers. Share contact information with colleagues or friends.
- Connect to MGH services and clinicians
- Find and favorite specialty practices
- Facilitate referrals and inpatient transfers
- Share provider contacts
- Provide feedback to the development team
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MGH Access provides a streamlined way for patients and providers to connect to Massachusetts General Hospital services and clinicians while on the go. This mobile app allows you to easily find, favorite and contact specialty provider practices within the MGH to facilitate referrals and inpatient transfers from the convenience of your mobile phone. Know someone else who could use the information? Share a contact with a colleague or friend using the share feature. This app is a resource made available to you by the Massachusetts General Hospital (“MGH”) through the Healthcare Transformation Lab, Referral Management Office and the Lab of Computer Science, all divisions of the Partners HealthCare System, Inc. (“Partners”). For questions, comments or issues, use the feedback button to communicate with us. We are available to assist.
MGB Care Connect
Access 24/7 virtual primary care from trusted providers via video visits. Manage chronic conditions, get help for common illnesses, and receive personalized treatment plans. Your care is seamlessly integrated within the Mass General Brigham system.
- 24/7 virtual primary care video visits
- Chronic condition management
- Treatment for common illnesses
- Personalized care plans
- Symptom checker
- Medication refills and referrals
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Get personalized, connected care anytime, anywhere. With Mass General Brigham Care Connect, you choose how and when you get care, with 24/7 access to trusted virtual primary care providers through video visits on the app. Whether it’s managing diabetes, controlling blood pressure, or getting help for a cold or flu, our providers and dedicated care team are here for you. Why Patients Choose Us: Care on your terms: Connect with a provider 24/7 through video visits on the app Comprehensive care: From everyday issues to chronic condition management, get the help you need, when you need it Seamless experience: Your care is fully connected within the Mass General Brigham system for smooth transitions between virtual and in-person visits Smart, personal treatment: We use the latest technology and your medical history to create tailored care plans just for you Team support: A dedicated care team guides you before and after every visit, helping with scheduling, prescriptions, follow-ups, and more Features: Video visits that fit your schedule, 24/7 Treatment for hundreds of conditions, including cold and flu, mental health needs, diabetes, hypertension, and more Chronic care management and wellness visits (ages 18+) Medication refills, lab orders, and referrals to specialty care Symptom checker that helps your provider get the full picture before your visit Mass General Brigham Care Connect—making healthcare simple, personal, and always within reach.
Screenshots
Verdict
The clearest difference is update cadence: MGB Care Connect at weekly against MGH Access's every 8 months. MGB Care Connect also leads on ratings volume (338 vs 5). MGH Access's advantage is iOS requirement (10.0 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for MGH Access against 4.8 for MGB Care Connect. That said, the two scores are not equally well evidenced: MGB Care Connect has 338 ratings behind it against 5, so its average is the more settled of the two.
MGH Access ships an update every 8 months, MGB Care Connect weekly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | MGH Access | MGB Care Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5 ratings) | 4.8 (338 ratings) — better |
| Positive reviews | — | 90.9% of reviews |
| Number of ratings | 5 | 338 — better |
| Update frequency | Every 8 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 70 MB | 175 MB |
| Age rating | 4+ | 17+ |
| Developer | Massachusetts General Hospital | Mass General Brigham, Inc |
Customer experience
MGH Access
MGB Care Connect
In-app purchases
MGH Access
No in-app purchases
MGB Care Connect
No in-app purchases
Questions
Is MGH Access free?
Is MGB Care Connect free?
Which has better reviews, MGH Access or MGB Care Connect?
Do MGH Access or MGB Care Connect have ads?
Which is updated more often, MGH Access or MGB Care Connect?
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