Comparison

Webster Bank Mobile App vs BerkNow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Webster Bank Mobile App

Manage your bank accounts securely from your mobile device. Deposit checks, view balances instantly, transfer funds, and pay bills. Send and receive money with Zelle, and find nearby ATMs and branches.

Highlights
  • Mobile check deposit
  • Instant balance view
  • Money transfers
  • Bill pay
  • Send/receive money with Zelle
  • View transaction history
  • ATM/branch locator
Features
Read full description

This app is for Webster Bank®, a division of Santander Bank N.A. clients enrolled in Personal Online Banking. * Bank securely from your mobile device with the Webster Bank Mobile App. Manage your account whenever — and wherever — you want. Deposit checks using the camera on your phone or iPad Instance Balance - view account balances without logging in Transfer money between accounts Add payees to pay bills quickly and easily Zelle - securely send, request, and receive money through your mobile device View real-time account balances and transaction history Find ATM and branch locations To start using mobile banking, download the Webster Bank Mobile app. You can enroll in Personal Online Banking by choosing ‘Enroll now’ on the login screen. For more information, please contact Client Services at 800.325.2424 *This App also supports BrioDirect, powered by Webster Bank, a division of Santander Bank, N.A. Carrier data rates may apply.

About

BerkNow

Manage your Berkshire Bank accounts on your iPhone or iPad. View balances, transaction history, and alerts. Initiate transfers and research account details anytime, anywhere.

Highlights
  • View account balances
  • Check transaction history
  • Receive account alerts
  • Initiate account transfers
  • Supports all account types
  • Access anytime, anywhere
Features
Read full description

BerkNow is a mobile banking solution that enables the Berkshire Bank's customers to use their iPhone or iPad to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and transaction history, view account alerts and initiate account transfers BerkNow supports all account types including checking, certificates-of-deposit, money markets, loans, and lines-of-credit. BerkNow service is a FREE* service that allows you to access your accounts anytime, from anywhere, using your iPhone or iPad. *There is no fee from The Berkshire Bank. Connectivity and usage rates may apply. Contact your wireless service provider for more details.

Screenshots

Webster Bank Mobile App4 screens
BerkNow4 screens

Verdict

The call

The clearest difference is ratings volume: Webster Bank Mobile App at 23K against BerkNow's 57. Webster Bank Mobile App also leads on iOS requirement (15.0 vs 18.4). BerkNow's advantage is update cadence (monthly vs every 3 months) and monetization model (ad-supported vs free with in-app purchases). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Webster Bank Mobile App against 4.6 for BerkNow. That said, the two scores are not equally well evidenced: Webster Bank Mobile App has 23K ratings behind it against 57, so its average is the more settled of the two. Written reviews are what separate them: 22% of Webster Bank Mobile App's written reviews are positive against 33% of BerkNow's.

UpkeepUpdate frequency

Webster Bank Mobile App ships an update every 3 months, BerkNow monthly. The most recent releases landed on October 21, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
Webster Bank Mobile App versus BerkNow: the parameters behind the verdict, then further details
ParameterWebster Bank Mobile AppBerkNow
PriceFreeFree
Rating4.7 (23K ratings) — better4.6 (57 ratings)
Positive reviews22.1% of reviews33.3% of reviews — better
Number of ratings23K — better57
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.4
Further details — not scored
Size100 MB196 MB
Age rating4+4+
DeveloperWebster Bank®The Berkshire Bank Inc

Customer experience

Webster Bank Mobile App

All ratings22,210 ratings
Positive92.2%
Neutral2.4%
Negative5.4%
Written reviews199 reviews
Positive22.1%
Neutral8.0%
Negative69.8%

BerkNow

All ratings57 ratings
Positive89.5%
Neutral1.8%
Negative8.8%
Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

Bugs and requests

Webster Bank Mobile App

Reported bugs

4 issues
  • Inconsistent login functionality
  • Disappearing account balances
  • Inability to access checking accounts
  • Deposit issues (failed, delayed, etc.)

Requested features

4 requests
  • Ability to view account statements
  • Customizable transaction alerts
  • Improved mobile deposit process
  • 24/7 customer support

BerkNow

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Webster Bank Mobile App

No in-app purchases

None

BerkNow

No in-app purchases

Questions

Is Webster Bank Mobile App free?
Webster Bank Mobile App is free to download, with no in-app purchases.
Is BerkNow free?
BerkNow is free to download, with no in-app purchases.
Which has better reviews, Webster Bank Mobile App or BerkNow?
Webster Bank Mobile App is rated higher. Webster Bank Mobile App averages 4.7 out of 5 from 23K ratings, while BerkNow averages 4.6 from 57 ratings.
Do Webster Bank Mobile App or BerkNow have ads?
Neither Webster Bank Mobile App nor BerkNow shows ads.
Which is updated more often, Webster Bank Mobile App or BerkNow?
Webster Bank Mobile App ships an update every 3 months, and BerkNow monthly. Most recently, Webster Bank Mobile App was updated on October 21, 2026 and BerkNow on October 16, 2026.

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