Terrible service
You’re banks service is terrible
Great app
Great app
Good
Good not great when it shuts down every occasional Sunday
Missing money
For the second time Webster has “lost” my deposit. Put a payroll check in atm and it just disappeared. No notification on the app, called customer service, they can’t find it, went to the actual bank, they can’t find it…now I have file an atm dispute and wait a week to see if it’s found
App Is too slow
Doing anything, making a deposit or sending money with Zelle takes too long. Why are there advertisements on the login screen?
I hate this app
Every time they update the app - which is frequent enough that this happens literally every time I try to log in - it signs me out and won’t allow me to sign in using my Face ID until I sign back in again. Do these people understand that we have like 11,000 accounts with usernames and passwords and we can’t remember every one of them, which is why we set up Face ID in the first place? Nothing is more secure than my face. Whoever is in charge of this app should be in jail.
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app sucks since I opened my account in 2024
this app makes me hate webster
Garbage, please fix ur app
I haven’t used any other bank apps ever besides cashapp but this is so terrible. Runs poorly, bad UI, buggy, confusing. Please fix it!!!
App is trash
This app is trash locks you out at least twice a month !!
Thieving C**£s
Literally steal and have stolen mass amount of funds from me just from pure incompetence on this banking company
Transfers
When scheduling an internal recurring transfer, there isn’t an option to add a description. It would be helpful if there was an option for that.
Horrible app
Constantly logs you out, can’t log in, turns Face ID off constantly, constant “updates” but nothing is updated or improves, can’t tell what each merchant is. The app alone is making me consider switch banks
Horrible app!!!!
Gooey interface is absolutely horrible on a mobile device, font size not adjustable, doesn’t comply with phone settings not every screen complies with dark mode, honestly feel it’s discriminatory towards someone with a visual Disability. Would never recommend the app and because it’s been so bad I’m actually closing my account because banking convenience shouldn’t be uncomfortable.
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Notifications
Hands-down, the worst banking app to get notifications whether it's through text or email doesn't tell you when a deposit was made a withdrawal was made not even so much as a fraud alert my TD BOA and Chase tell me every swipe every deposit every withdrawal over a certain amount in real time this app has the feature to do so, but doesn't do it needs to be fixed
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Great Banking App!
Webster Banking app makes it so easy to send money as well as check my transactions and updates in real time, never leaving me in the dark about the amount in my account!
Bill
The ease to which I can move my money around from my phone it’s just wonderful.
Love my bank
Wah
Somehow manages to get worse
Recent updates not only made a terrible app worse, it also removed tablestakes banking functionality such as being able to see future scheduled transfers. It’s like they are trying to lose customers.
Customer Service
I have been banking with Webster Bank for decades, excellent Customer Service!
Won’t accept login
The app never recognizes my password, whether Apple fills it in or I do manually. It functionally does not work at all
