Rapid Admin vs Pronto Service

The Rapid Global App that helps you to get on with the job! This app has been developed to provide administrators who use a MyRapid log in, a faster and simpler way to access information about their inductees, report a workplace incident or behavioural safety observation or conduct an inductee audit. Using this App administrators of Rapid Global software products are provided with the tools they need to manage their workers/inductees while out on site or within the workplace without needing to be at their computer screen. What Can You Do With This App?: * Issue Passwords to Inductee/trainees to complete an online induction/training course (must be a user of Rapid Induct) * Find/ Search Inductee details * Add course to a trainee/inductee's training schedule * View inductee/worker details including documents/certificates and courses completed * View resources provided by the administrator of your Rapid Induct package (i.e. site maps, emergency charts etc) * View inductee/trainee certificates and documents (i.e. drivers license etc) * Report a workplace incident (i.e. first aid, environmental, non conformance, quality, lost time injury etc) * View incident reports * Report a behavioural safety observation * View behavioural safety reports * Audit inductee/trainees Features include: * Support for MyRapid Single Sign-On * The ability to create a unique PIN code for faster logins from your mobile device. * Fingerprint sign in * Create a new worker (Inductee) * Add a course * Upload a certificate * Improved PDF generation * View Emergency procedures within the App To use this App you must have a Rapid Induct, Rapid Service Alert or Rapid Incident Reporting account. Rapid Induct is an award winning online induction and training software system that is editable and easy to use. Ideal for organisations wanting to place their training courses online. Rapid Incident Reporting is an online software system perfect for the reporting of all workplace incidents. Rapid Induct: Login to the App and select your Rapid Induct package. Then use the functions to search for your workers, view their details such as completed courses or their documents such as licenses and certificates, issue passwords etc. With this App you will always have instant access to your trainee data. How to Check Your Worker's Compliance: Is your company using the ID cards that are attached to the Rapid Induct system? If so, simply use this App to scan the worker's QR code and instantly view the worker's details. Or - simply enter the persons name and search to view! Great for on the spot checking of all workers' compliance status! How to Find Emergency Documents: In an emergency use this App! Login to the App to view any emergency documents such as first aid charts, evacuation maps etc. Rapid Incident Reporting: Login to the App to instantly report a new behavioural safety observation. Report a workplace incident and view incident reports Submit and view behavioural safety reports Rapid Service Alert: Create an inductee audit.

Welcome to the Pronto Service App, the field service application designed to revolutionise your business operations. This application brings a host of new features and enhancements to streamline your field service workflows and enhance the overall user experience. Upgrade Your Field Service Operations. Say goodbye to outdated technology platforms and embrace the future with the Pronto Service App. As a trusted provider, we understand the importance of staying ahead in a rapidly evolving digital landscape. That's why we have completely overhauled our application, taking into account customer feedback and industry requirements to bring you this new and improved solution. Seamless Workflow Management. With the Pronto Service App, you can optimise your workflows from backend to frontend. Our comprehensive redesign includes advanced features such as signatures, tasks, notes, and attachments. Experience unparalleled flexibility with configurable workflows that can adapt to your specific business requirements. From small businesses to large enterprises, our scalable solution caters to your unique needs. Customise for Success. We understand that every business is different, and that's why the Pronto Service App offers extensive customisation options. Take control of your application with our screen configuration feature, allowing you to arrange screens, control visibility and customise field content. Define the layout that best suits your workflow and ensure maximum productivity. Enhanced Work Instructions. Our enhanced work instructions feature empowers your field engineers to work more efficiently. Prompt and answer questions at various workflow stages, including Call Accept, Call Decline, and Transaction Start. Configure questions to prevent progression if specific conditions are not met, ensuring compliance and safety standards are met. Capture Critical Details with Ease. With the Pronto Service App, capturing important details has never been easier. Our new question types enable engineers to collect specific information effortlessly. Capture signatures, take images, gather serial numbers, or obtain multi-value responses with checkboxes. Ensure accurate and comprehensive data collection for better decision-making. Simplified Upgrades. Upgrading to the Pronto Service App is a breeze for businesses without customisations. Seamlessly transition to the new app and enjoy improved performance and navigation. However, for sites with customisations, our team is ready to assist with program changes and reconfiguration to ensure a smooth upgrade process. Pre-requisite for download Please note, that in order to download this application, you must already be a user of Pronto Xi. This application sits under Pronto Xi Service Management so it is a requirement to have Pronto Xi Service Management as part of your ERP software package. Take your field service operations to new heights with the Pronto Service App. Maximise efficiency, boost productivity, and enhance customer satisfaction with our advanced features and customisable workflows.