Comparison

DTB 24/7 vs KCB OTP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DTB 24/7

This mobile banking app allows account holders to manage their finances on the go. It offers secure transaction authorization, bill payments, fund transfers, and branch/ATM locator features. Personalize your profile and make payments via QR codes.

Highlights
  • View account details
  • Secure transaction authorization (PIN/biometric)
  • Utility bill presentment
  • Mobile money transfers and airtime purchase
  • Masterpass QR payments
  • Funds transfer to other banks
  • Branch and ATM locator
  • Chequebook and stop cheque requests
Features
Read full description

DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely. So, what can you do with this revamped app? 1. View details of your bank accounts. 2. Securely authorize transaction via a 6 digit pin or biometrically using fingerprints. 3. Utility bill presentment 5 days before bills are due for payment. 4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook. 5. Personalize your app by uploading custom profile picture. 6. Scan and pay at participating merchant outlets courtesy of Masterpass QR. 7. Funds transfer to other banks via RTGS or PesaLink. 8. Locate all branch and ATM’s close to your current location. 9. Initiate chequebook requests as well as stop cheque requests. Disclosures: 1. Fingerprint authorization for transactions is available for applicable devices only 2. Customers need to have registered for DTB mobile banking service in-order to access services on DTB 24/7. Mobile banking registrations can be done at any branch. Diamond Trust Bank Kenya Limited is regulated by the Central Bank of Kenya.

About

KCB OTP

This app transforms your phone into a secure token for internet banking transactions. It eliminates the need to wait for SMS or email confirmations, streamlining your online banking experience.

Highlights
  • Phone as a token
  • Instant transaction confirmation
  • Eliminates SMS/email delays
  • Secure internet banking
Features
Read full description

KCB I-TAN converts your phone into a token. No more waiting for SMS and Email tokens for your internet banking transactions.

Screenshots

DTB 24/74 screens
KCB OTP4 screens

Verdict

The call

The clearest difference is rating: DTB 24/7 at 3.6 against KCB OTP's 1.8. DTB 24/7 also leads on review sentiment (33% vs 0%) and update cadence (every 2 months vs every 12 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DTB 24/7 holds the better App Store score, 3.6 against 1.8. Both are backed by a comparable volume of ratings — 14 and 6 respectively. Written reviews point the same way: 33% of DTB 24/7's written reviews are positive against 0% of KCB OTP's.

UpkeepUpdate frequency

DTB 24/7 ships an update every 2 months, KCB OTP every 12 months. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

Scorecard3 real differences · 7 level
DTB 24/7 versus KCB OTP: the parameters behind the verdict, then further details
ParameterDTB 24/7KCB OTP
PriceFreeFree
Rating3.6 (14 ratings) — better1.8 (6 ratings)
Positive reviews33.3% of reviews — better0.0% of reviews
Number of ratings14 — better6
Update frequencyEvery 2 months — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size66 MB21 MB
Age rating4+4+
DeveloperDiamond Trust Bank Kenya LimitedKCB Kenya

Customer experience

DTB 24/7

All ratings14 ratings
Positive57.1%
Neutral7.1%
Negative35.7%
Written reviews9 reviews
Positive33.3%
Neutral11.1%
Negative55.6%

KCB OTP

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DTB 24/7

No in-app purchases

None

KCB OTP

No in-app purchases

Questions

Is DTB 24/7 free?
DTB 24/7 is free to download, with no in-app purchases.
Is KCB OTP free?
KCB OTP is free to download, with no in-app purchases.
Which has better reviews, DTB 24/7 or KCB OTP?
DTB 24/7 is rated higher. DTB 24/7 averages 3.6 out of 5 from 14 ratings, while KCB OTP averages 1.8 from 6 ratings.
Do DTB 24/7 or KCB OTP have ads?
Neither DTB 24/7 nor KCB OTP shows ads.
Which is updated more often, DTB 24/7 or KCB OTP?
DTB 24/7 ships an update every 2 months, and KCB OTP every 12 months. Most recently, DTB 24/7 was updated on October 24, 2026 and KCB OTP on October 22, 2026.

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