Comparison

Back vs Desana

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Back

This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.

Highlights
  • Schedule back-up care
  • Request previous caregivers
  • View reservation details
  • Receive confirmation notifications
  • Copy past reservations
  • Find nearby care centers
  • Add reservations to calendar
Features
Read full description

Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.

About

Desana

Access a global network of coworking spaces with a single subscription. Empower your employees with the flexibility to work from diverse and inspiring locations worldwide, fostering productivity and well-being.

Highlights
  • Access to a global coworking network
  • Seamless transitions between spaces
  • Flexible work locations
  • Employee freedom and choice
  • Work from new and interesting places
Features
Read full description

Desana gives you and your employees access to an ever expanding network of places to work from. With just one subscription, your employees can move seamlessly between any coworking space on our platform. Give them the freedom to explore a network of quality work spaces across the world, and grant them the ability to work from new and interesting places throughout their week. Allow your employees to flourish by giving them the freedom to work anywhere.

Screenshots

Back4 screens
Desana4 screens

Verdict

The call

The clearest difference is rating: Back at 2.4 against Desana's 2.0. Back also leads on ratings volume (127 vs 3). Desana's advantage is review sentiment (40% vs 13%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Back holds the better App Store score, 2.4 against 2.0. That said, the two scores are not equally well evidenced: Back has 127 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 13% of Back's written reviews are positive against 40% of Desana's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Back ships an update every 3 weeks, Desana monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Back versus Desana: the parameters behind the verdict, then further details
ParameterBackDesana
PriceFreeFree
Rating2.4 (127 ratings) — better2.0 (3 ratings)
Positive reviews12.6% of reviews40.0% of reviews — better
Number of ratings127 — better3
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size69 MB72 MB
Age rating4+4+
DeveloperBright Horizons CC LLCDesana Network Limited

Customer experience

Back

All ratings123 ratings
Positive33.3%
Neutral2.4%
Negative64.2%
Written reviews111 reviews
Positive12.6%
Neutral2.7%
Negative84.7%

Desana

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Bugs and requests

Back

Reported bugs

19 issues
  • Login credentials not accepted despite being correct
  • Face ID authentication fails
  • Request Care button missing or non-functional
  • App version mismatch preventing login
  • Forced logout when navigating away from app
Show 14 more
  • Profile information not saving
  • Verification codes not arriving
  • General error messages without details
  • Form data lost when navigating between screens
  • Keyboard not appearing on login screen
  • App crashes on startup
  • Slow page loading causing phone lockup
  • SSO and 2FA authentication failures
  • Reservation confirmation status incorrect
  • Missing emergency contact entry screen
  • Special needs/allergies settings not removable
  • Mobile number textability settings not preserved
  • Address validation rejecting valid addresses
  • Inconsistent data between app and website

Requested features

11 requests
  • Distance-based filtering for childcare centers
  • Display facility names after booking
  • Overnight reservation options
  • Extended session timeout before re-authentication
  • Caregiver selection and preference system
Show 6 more
  • Reservation history and details visibility
  • Real-time caregiver availability updates
  • Automatic backup caregiver assignment
  • Clear policy information in intake forms
  • Improved error messages with specific guidance
  • Search by location other than current position

Desana

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Back

No in-app purchases

None

Desana

No in-app purchases

Questions

Is Back free?
Back is free to download, with no in-app purchases.
Is Desana free?
Desana is free to download, with no in-app purchases.
Which has better reviews, Back or Desana?
Back is rated higher. Back averages 2.4 out of 5 from 127 ratings, while Desana averages 2.0 from 3 ratings.
Do Back or Desana have ads?
Neither Back nor Desana shows ads.
Which is updated more often, Back or Desana?
Back ships an update every 3 weeks, and Desana monthly. Most recently, Back was updated on October 29, 2026 and Desana on October 24, 2026.

Other comparisons