Map My Customers vs mHelpDesk

Field sales reps, meet your co-pilot. Everything you need to know about your customers in your pocket. - Customer Records: All the details of your accounts - including related people and deals - are easily accessible - Activity History: View notes on the account and all the times they’ve been contacted Know who to see and when. - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment Spend less time behind the wheel and more time in front of customers. - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more Built to fit your day, not get in the way. - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information - Check-Ins: Log visits in seconds based on your location Field sales reps love Map My Customers: Game Changer Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales. ~ Melberss – Nov 19, 2019 Great App I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes. Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.

mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done. Work Online or Offline With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified Scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional Estimates, Onsite Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices That Get Paid Faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer Support, Made Easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting Field and Office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything You Need to Get the Job Done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - Inventory - QuickBooks integration mHelpDesk Has Happy Customers Across Many Industries - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting Started If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials. About Us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.