FirstReport vs RBC Launch

This user friendly app makes it easier for you to access all your FirstReport features on-the-go. It allows you anywhere, anytime instant access to your FirstReport services on your iPhone. With FirstReport you have two different plans available to you – FirstReport-ID and FirstReport-Advantage. Access to all FirstReport services requires a subscription. Depending on which FirstReport plan you have subscribed to, you’ll have access to a different set of features and benefits on the App. If you’re on the FirstReport-ID plan you’ll have access to a variety of identity protection features. The App gives you mobile access to all of your identity monitoring services, including one-touch reporting of lost or stolen cards. You can also use your mobile app to add data elements for monitoring, including debit and/or credit card numbers, chequing and/or savings account numbers, email addresses, phone numbers, Social Insurance number, driver’s licence number and passport numbers. The App also allows you to view monitoring alerts on the go with ease. If you’re on the FirstReport-Advantage plan you’ll enjoy the benefits of FirstReport-ID plus you’ll be able to access a suite of identity and credit monitoring services at the touch of a button. With this App it’s easy for you to add data elements for monitoring and view monitoring alerts. You’ll also have the ability to view your Equifax Credit Bureau Report, receive alerts, and see your Equifax credit score on-the-go. By selecting Install, you consent to the installation of FirstReport, which gives you anywhere, anytime access to all of your identity and/or credit monitoring services on the go with ease. You are entitled to and consent to future updates or upgrades to FirstReport, which may be automatically installed as per your device or operating system default or user-initiated settings. You may withdraw your consent by deleting FirstReport from your device. For information about FirstReport privacy, visit: https://rbc.firstreport.ca/assets/docs/en/FirstReport-PrivacyPolicy.pdf For information about Terms and Conditions, visit: https://rbc.firstreport.ca/assets/docs/en/FirstReport-UserAgreement.pdf For assistance with the removal of your FirstReport app contact us at customerservice@firstreport.ca or 1-855-826-5328. FirstReport services are provided by Sigma Loyalty Group Inc. P.O. Box 3020, Postal Station D, Toronto, Ontario M9C 4V5 FirstReport is a registered trademark of Sigma Loyalty Group. All rights reserved.

RBC Launch™ is a new space for our clients to be the first to use our newest and most innovative banking features and have a say in how they should work for you. Try some of the new features like: Email transfers to the US Send money to friends and family in the US just like you do in Canada! All you need is a name, email and phone number to start a transfer. Avion Rewards Pay With the new Avion Rewards Pay card, seamlessly use your Avion Rewards points for purchases in person or online wherever Visa is accepted. Enjoy the flexibility to pay with points whenever you shop, making every transaction more rewarding. Shopping by RBC A personalized shopping companion and a new way to search, shop and save. InStore Offers Unlock cash back at your favorite nearby stores with the new InStore Offers when you turn on location sharing and notifications. Browser Extension Never miss a deal with your ultimate shopping companion added to the browser. Access offers, coupons, and autofill at checkout on popular retail sites. RBC Pay Enable the browser extension, and let us fill in your contact information, shipping address, and preferred payment details at checkout automatically. Cash Back Deals A new way to earn cash back in your RBC account when shopping on your mobile device at your favourite participating merchants by using a Safari browser extension. Payback with Points Redeem your Avion Rewards points towards a recent Apple Pay transaction and receive a statement credit for the transaction. Here’s how we keep you safe: SECURITY Rest easy knowing that you’re protected from unauthorized transactions** in the RBC Launch app by the RBC Digital Banking Security Guarantee. PRIVACY The RBC Launch app might need to access device services for certain features, like your contacts so you can send money to a friend. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/wallet-iOS.html For help removing the RBC Launch app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/wallet-iOS.html You can get more information about RBC digital channel privacy at https://www.rbc.com/privacysecurity/ca/online-privacy.html Contact information for RBC Royal Bank® is available at https://www.rbcroyalbank.com/customer-service/mailing-addresses/index.html LEGAL When you select to install the RBC Launch app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Launch app from your device. If you download the RBC Launch app, you must review, and are subject to, the Legal Terms of Use found by clicking the Legal link on www.rbc.com, as well as the Electronic Access Agreement, as applicable. * The RBC Launch app is operated by Royal Bank of Canada. ** For a definition of an unauthorized transaction and for full details regarding the protections and limitations of the RBC Online Security Guarantee, please see your account and/or online agreements with the applicable entity. The guarantees are given by Royal Bank of Canada, in connection with its respective online services. ®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Apple Pay, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. ‡ All other trademarks are the property of their respective owner(s).