FirstReport vs Connect First

This user friendly app makes it easier for you to access all your FirstReport features on-the-go. It allows you anywhere, anytime instant access to your FirstReport services on your iPhone. With FirstReport you have two different plans available to you – FirstReport-ID and FirstReport-Advantage. Access to all FirstReport services requires a subscription. Depending on which FirstReport plan you have subscribed to, you’ll have access to a different set of features and benefits on the App. If you’re on the FirstReport-ID plan you’ll have access to a variety of identity protection features. The App gives you mobile access to all of your identity monitoring services, including one-touch reporting of lost or stolen cards. You can also use your mobile app to add data elements for monitoring, including debit and/or credit card numbers, chequing and/or savings account numbers, email addresses, phone numbers, Social Insurance number, driver’s licence number and passport numbers. The App also allows you to view monitoring alerts on the go with ease. If you’re on the FirstReport-Advantage plan you’ll enjoy the benefits of FirstReport-ID plus you’ll be able to access a suite of identity and credit monitoring services at the touch of a button. With this App it’s easy for you to add data elements for monitoring and view monitoring alerts. You’ll also have the ability to view your Equifax Credit Bureau Report, receive alerts, and see your Equifax credit score on-the-go. By selecting Install, you consent to the installation of FirstReport, which gives you anywhere, anytime access to all of your identity and/or credit monitoring services on the go with ease. You are entitled to and consent to future updates or upgrades to FirstReport, which may be automatically installed as per your device or operating system default or user-initiated settings. You may withdraw your consent by deleting FirstReport from your device. For information about FirstReport privacy, visit: https://rbc.firstreport.ca/assets/docs/en/FirstReport-PrivacyPolicy.pdf For information about Terms and Conditions, visit: https://rbc.firstreport.ca/assets/docs/en/FirstReport-UserAgreement.pdf For assistance with the removal of your FirstReport app contact us at customerservice@firstreport.ca or 1-855-826-5328. FirstReport services are provided by Sigma Loyalty Group Inc. P.O. Box 3020, Postal Station D, Toronto, Ontario M9C 4V5 FirstReport is a registered trademark of Sigma Loyalty Group. All rights reserved.

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including: View your account balances Send Interac e-transfers Pay your bills Manage your debit cards Deposit cheques and download void ones And more! Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place. You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind. For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking