Medisoft Mobile vs Imprivata ID
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Medisoft Mobile
This app brings your practice management system to your mobile device, allowing for electronic patient data entry and charge capture. Streamline billing and improve productivity by transmitting information instantly from anywhere with an internet connection.
- Electronic patient demographic and payment entry
- Instant electronic charge and diagnosis capture
- Digital superbill creation
- Remote data transmission to biller/front desk
- Anywhere access with internet connection
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Do you want to help your Practice run smarter, optimize reimbursement, and improve productivity? Do you want the power of your practice management system in the palm of your hand----accessed from anywhere? Combine the power of Medisoft Mobile, a free application for the iPhone, iPad and iPad mini, and Medisoft v23 or greater for the Medisoft Practice Management System. Medisoft Mobile on the iPad provides the ability for your patient to enter their specific demographic and payment information electronically versus a clipboard of papers. Medisoft Mobile enables you to electronically and instantly capture your charges and diagnoses using an electronic superbill (no more paper superbills!). Easily transmit charges, diagnosis codes, and notes to your biller or front desk - on the go or in the office - from anywhere with an Internet connection. Now you can be productive and connected while at home, on the road, at the hospital or care facility. See the What’s New section for a list of new features added.
Imprivata ID
This secure authentication app streamlines clinical workflows for medical professionals. It offers hands-free authentication for controlled substance prescribing and convenient push notifications for remote network access, enhancing speed and security.
- Hands Free Authentication for EPCS
- Secure remote network access
- Fast push notification verification
- DEA two-factor authentication compliance
- Streamlined clinical workflows
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Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others. For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows. For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.
Screenshots
Verdict
The clearest difference is rating: Imprivata ID at 2.1 against Medisoft Mobile's 1.6. Imprivata ID also leads on update cadence (every 4 months vs every 14 months) and review sentiment (20% vs 7%). Medisoft Mobile's advantage is iOS requirement (8.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Imprivata ID holds the better App Store score, 2.1 against 1.6. Both are backed by a comparable volume of ratings — 17 and 47 respectively. Written reviews point the same way: 7% of Medisoft Mobile's written reviews are positive against 20% of Imprivata ID's.
Medisoft Mobile ships an update every 14 months, Imprivata ID every 4 months. The most recent releases landed on August 7, 2026 and September 26, 2026 respectively.
| Parameter | Medisoft Mobile | Imprivata ID |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (17 ratings) | 2.1 (47 ratings) — better |
| Positive reviews | 6.7% of reviews | 20.5% of reviews — better |
| Number of ratings | 17 | 47 — better |
| Update frequency | Every 14 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #209 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 80 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | e-MDs | Imprivata, Inc. |
Customer experience
Medisoft Mobile
Imprivata ID
Bugs and requests
Medisoft Mobile
Not enough reviews yet to summarise bugs or requests.
Imprivata ID
Reported bugs
35 issues- Apple Watch push notification not working
- Approve/Deny buttons disappeared after update
- Fast Access feature gets disabled
- Push button broken with latest update
- Push approval not working
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- Approve/Deny buttons removed
- Unable to approve or deny through the app
- No push notification to watch
- Impravata gone after Apple Watch update
- Missing Apple Watch support
- Watch approve/deny feature broken
- Took the Apple Watch approval away
- Approve button disappeared
- No longer transmits to Apple Watch
- App availability on watch missing
- Apple Watch connection broken
- App crashes constantly
- App won't read review
- Push notifications not working
- Approve/Deny broken on iOS 13
- Low power Bluetooth dongle not working
- iOS 13 broke Apple Watch usefulness
- Cannot use Apple Watch to approve/deny
- Notification with 'Dismiss' only on watch
- App no longer functions properly after iOS 13 upgrade
- Notification for login not received
- App icon is blank
- Notifications never appear
- App keeps saying 'open' in App Store but not installed
- App not functioning unless all other apps are closed
- App requires re-enrollment after device change/update
- App stops working and requires IT reset
- App not working with new iPhone
- App not working with older iOS/watchOS
- App requires re-entry of password for each prescription
Requested features
4 requests- Fix Apple Watch integration
- Make approve/deny buttons larger and separated
- Color code approve/deny buttons
- Bring back Apple Watch approval feature
In-app purchases
Medisoft Mobile
No in-app purchases
Imprivata ID
No in-app purchases
Questions
Is Medisoft Mobile free?
Is Imprivata ID free?
Which has better reviews, Medisoft Mobile or Imprivata ID?
Do Medisoft Mobile or Imprivata ID have ads?
Which is updated more often, Medisoft Mobile or Imprivata ID?
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