COMConnect vs Hawaii 811
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
COMConnect
Report non-emergency community issues to Maui County with ease. Submit reports directly from your smartphone or tablet, including photos and GPS locations. Track the progress of reported maintenance and repair work.
- Report non-emergency issues
- Submit reports via smartphone/tablet
- Include photos with reports
- Use device GPS for location
- Monitor work progress
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COM Connect app makes reporting non-emergency issues to Maui County easier than ever. This app is a great way for the residents of Maui County, Hawaii to report non-emergency issues in their community. COM Connect allows residents to report issues using their smart phone or tablet. Issues can be reported as soon as they are discovered. Residents can take photos of the issue and send them in with their report. They can also send in the exact location of the issue by using GPS capabilities of their device. Whether it is street repair, property maintenance or tree damage, use to notify the County and monitor the progress of the work!
Hawaii 811
Manage excavation locate requests in Hawaii with this app. Access resources, track tickets, and view worksite maps. Facility operators can provide positive responses to excavators.
- Manage locate requests
- Access Resource Center
- View instructional videos
- Search submitted tickets
- View worksite maps
- Provide positive responses
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Excavators, homeowners, and facility operators can use the Hawaii One Call Center (HOCC) app to easily and quickly manage locate requests. Anyone planning to excavate in Hawaii can use the app to initiate, manage and monitor a locate request prior to excavation. Facility operators can use the ticket management feature to provide a positive response to excavators. Use the app to: Access a Resource Center with links to the HOCC handbook, excavator guide, color codes and instructional videos. View and share these items with the click of a button. Find and view previously submitted tickets with Ticket Search. View the positive response history and an on-line worksite map through Ticket Search. Log in to ISITE for access to all of HOCC's online tools such as IMAP, Locator Ticket Management, and ITIC. Get the latest News and Events announcements from HOCC. Why wait? Download now and keep all things HOCC in the palm of your hand!
Screenshots
Verdict
The clearest difference is update cadence: Hawaii 811 at every 3 months against COMConnect's every 41 months. Hawaii 811 also leads on rating (5.0 vs 4.6) and iOS requirement (15.0 vs 17.6). COMConnect's advantage is ratings volume (24 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hawaii 811 holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: COMConnect has 24 ratings behind it against 4, so its average is the more settled of the two.
COMConnect ships an update every 41 months, Hawaii 811 every 3 months. The most recent releases landed on October 24, 2026 and October 10, 2026 respectively.
| Parameter | COMConnect | Hawaii 811 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (24 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 33.3% of reviews | — |
| Number of ratings | 24 — better | 4 |
| Update frequency | Every 41 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 144 MB | 36 MB |
| Age rating | 12+ | 4+ |
| Developer | Maui County | One Call Concepts, Inc. |
Customer experience
COMConnect
Hawaii 811
In-app purchases
COMConnect
No in-app purchases
Hawaii 811
No in-app purchases
